Bedplanet.com Reviews

Name: Bedplanet.com
Address: 6255 South Durango, Suite 115, Las Vegas, Nevada
Rating: 4.66

4.7 Rating 364 Reviews

92 %

of reviewers recommend Bedplanet.com

4.7

Based on 364 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

Bedplanet.com 4 star review on 10th April 2022

Alondra S

Anonymous

Anonymous // 01/01/2019

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“Had my hard to find mattress by Sealy. Also at a great price. The customer service was top notch as I had an issue between the bedroom frame I purchased elsewhere but BedPlanet actually helped in solving the problem. Thank you.”

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Posted 4 years ago

“loved the fact that i found the exact mattress my mom wanted but it took very long to be delivered. ETA was 12/21/21 and we received maybe 2-3 weeks later. So if you're in no rush I definitely recommend bedplanet.”

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Posted 4 years ago

“Bed arrived in very poor condition with box torn and gouged and both ends resealed in transit. Shipping was long due to custom and UPS hang ups. Will inspect within next day to confirm all is okay. Such aspects of the transaction deduct 2 stars from overall experience. Bedplanet however upon ordering the bed was very helpful and professional. If bed is in great condition I will revise my rating accordingly. I”

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Posted 4 years ago

“Great price and delivery on a nice mattress .”

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Posted 4 years ago

“When it turned out that a closed-out product I ordered was out of stock, Bed Planet contacted me and offered me an in-stock upgrade for the same price. My upgraded beds quickly arrived in perfect condition. I am impressed (and grateful).”

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Posted 4 years ago

“I am pleased with the beds”

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Posted 4 years ago

“Great service with even better communication! Extremely willing to help give information”

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Posted 4 years ago

“This bed is fantastic. I own two Magniflex and love them both. This one is soft but perfectly soft, not too soft but definitely not hard so I am extremely pleased. Quality is very high. You cannot take the cover off of this model but with a good barrier cover I see no point. If there are two people who both love soft, this is the mattress!”

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Posted 4 years ago

“Parts in stock and quick free shipping”

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Posted 4 years ago

“Did not come with enough screws so I had to go to the hardware store and spend more money”

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Posted 4 years ago

“Service was fast and perfect. Shipping was super fast and got my product faster that I expected and in perfect condition.”

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Posted 4 years ago

“Quick delivery. Great service. Exactly what I was looking for. Thanks!”

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Posted 4 years ago

“My package arrived on time and was exactly as expected. Thank you!”

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Posted 4 years ago

“Ordered 2 beds and the customer support was amazing! They went above and beyond to get me the beds on time and made sure I was happy. Would totally buy from them again!”

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Posted 4 years ago

“These guys price matched /beat another site. Tanner was so friendly and helpful. He really went out of his way to help me and get my new recliner on its way. I am so happy I did business with them. Tanner handled all of the minor issues that were coming up with my financing so I didn’t have to. I’m so impressed”

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Posted 4 years ago

“Fast shipment. Good customer service.”

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Posted 4 years ago

“Ordered a pillow from you recently and had a small snafu. Contacted Kelly at customer service and she quickly and professionally took care of the problem. First class service!!”

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Posted 4 years ago

“Good price! Smooth shipping!”

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Posted 4 years ago

“The store from which I purchased my adjustable base bed did not have the hardware necessary to attach the base to my headboard. However, the store manager referred me to BedPlanet so that I could order it. It took about a month for my order to arrive and another two weeks to find someone to attach the hardware to the base and then to the headboard. Fortunately, the hardware fit the base and the headboard. Problem solved!”

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Posted 4 years ago

“Their customer service is amazing!”

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Posted 4 years ago

Bedplanet.com is rated 4.7 based on 364 reviews