Bedplanet.com Reviews

Name: Bedplanet.com
Address: 6255 South Durango, Suite 115, Las Vegas, Nevada
Rating: 4.62

4.6 Rating 394 Reviews

91 %

of reviewers recommend Bedplanet.com

4.6

Based on 394 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 84%
Customer Service
Communication Channels	Telephone, Email

About Bedplanet.com:

Bedplanet has been helping people sleep better since 1995. We carry mattresses, adjustable bases, bedding and bedroom furniture from Tempur-Pedic, Sealy, Stearns & Foster, Beautyrest, Serta, Reverie and more, with free nationwide shipping, a 110% price match and a 90-night comfort guarantee. Shop online or visit our Las Vegas showroom.

Visit Website

Phone:

8889969890

Email:

admin@bedplanet.com

Location:

6255 South Durango,
Suite 115,
Las Vegas
Nevada
89113

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Bedplanet.com 4 star review on 10th April 2022

Alondra S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a month ago... Still haven't gotten the bed.”

Helpful Report

Posted 4 years ago

“We are delighted with the Reverie R450HT base. The separate pillow feature is the main reason we purchased this one. Price from Bedplanet was better than others and delivery time was very reasonable -- I was surprised this was direct air freight from Taiwan (not China). The base is sturdy and well constructed indicated by its weight. Be sure to have helpers to move it.”

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Posted 4 years ago

“We had purchased a mattress from Bed planet which we had a problem with. Bed planet stood behind the mattress 100% and we have a new mattress now thank you to Bed planet that we are very very happy with. We think Bed planet is a great place to buy from and deal with the people in charge there. Dave Beustring Jonesboro Arkansas”

Helpful Report

Posted 4 years ago

“The process was pretty easy. We were seeking medium firm support and this fit the bill while still being soft on top. The 14" deep hybrid spring/foam is probably on the limit of working on an adjustable frame. The memory foam it replaced adapted a bit more easily. The only issue was that the vacuum compression caused one of the two mattresses we received to be a bit out of square (top is a bit off center from the bottom). Even after a month of weekly rotations, it is still there. It is live-able, and a bit more noticeable on the adjustable base.”

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Posted 4 years ago

“Everything was delivered fast and the delivery guys were great.”

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Posted 4 years ago

“Superior service start to finish. Adam, my sales rep, is exceptional.”

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Posted 4 years ago

“Was all that was stated”

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Posted 4 years ago

“My chair is making a cracking sound when reclining.”

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Posted 4 years ago

“I ordered the wrong product, but customer service was great in helping get the return sorted out.”

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Posted 4 years ago

“VERY GOOD”

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Posted 4 years ago

“Bedplanet was great and very responsive. The white glove delivery company was difficult to communicate with and didn’t respond until the date it was delivered. The delivery date was within our request.The manufacturer delivered a good product that was missing one needed leg extension. They only shipped 23 pieces that were 3” high and we needed 24 for the 12” leg height required for the 6 leg positions.”

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Posted 4 years ago

“A Christmas present arrived 5 months late. No additional explanation needed.”

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Posted 4 years ago

“Excellent service, Reasonable price, I will be a repeat customer”

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Posted 4 years ago

“Great price and delivery sooner than expected!”

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Posted 4 years ago

“LOVE my Ergomotion Quest 2.5 adjustable frame!!! I'll never sleep on a flat mattress again!!”

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Posted 4 years ago

“I found the item that I wanted and they shipped it to me quickly. Thanks.”

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Posted 4 years ago

“My representative was helpful and knowledgeable and price matched my selection. Shipped out quick and delivery was nice. They even followed up after delivery to ensure everything was ok.”

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Posted 4 years ago

“Steve our sales rep was very friendly and helpful. Our new bed arrived in a timely manner, and the delivery guys set it up quick. Everything was great.”

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Posted 4 years ago

“Steve set up our bed order properly, and was very helpful. Our bed was delivered in a timely manner, the delivery guys were very friendly and set up our new bed quickly. Everything was A+.”

Helpful Report

Posted 4 years ago

“Despite my having to return the zero gravity chair for personal reasons, I found the quality and craftsmanship to be quite excellent. Their customer service department went above and beyond in assisting in every aspect of the purchase, the delivery, and the return. They did their best trying to find a resolution for my individual disability needs. They reminded me of what customer service was like years ago. My only caution is to be sure to review their return policies. I would work with this company again.”

Helpful Report

Posted 4 years ago

Bedplanet.com is rated 4.6 based on 394 reviews