BedPlanet.com Reviews

4.7 Rating 350 Reviews
93 %
of reviewers recommend BedPlanet.com
4.7
Based on 350 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read BedPlanet.com Reviews
This is the only place where I could find the shorter legs for our adjustable bed. It was easy to order online, description was perfect, shipping was fast and the product works well.
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Posted 1 month ago
So helpful and responsive to all questions! And I had quite a few:) Walked me thru the process and timeline as well. Outstanding customer service.
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Posted 1 month ago
Ordered online, Bed Planet price matched, and I had my new mattress about three weeks later.
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Posted 1 month ago
Shipped and arrived quickly. Perfect fit!
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Posted 2 months ago
Communicate very well to ensure what I ordered was correct
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Posted 2 months ago
Guys that brought my new headboard did a great job following my directions for correct height adjustment. On time. Went great.
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Posted 3 months ago
I ordered a headboard bracket for my bed platform. Initially, it was delivered with a missing part. I called BedPlanet and within 2 days I had the part in my hand. Appreciate the quick service.
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Posted 3 months ago
Excellent seller. Would do business again.
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Posted 4 months ago
Great product. Fast delivery. Worked exactly as planned.
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Posted 4 months ago
Great price with 10% off and no sales tax. Friendly staff
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Posted 4 months ago
Just bought a Sealy Black Opal king mattress and service and delivery was great. However, the firm version is not what I wanted and is not comfortable for my husband’s arthritis. Is there any way I could return it for the plush version of the same mattress?
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Posted 6 months ago
What a terrific experience I had buying my bed from these nice folks! Found just the mattress I’ve been wanting for some time at a great price and communication about shipping was fast and easy. Shipping itself was great, too really well packed for the journey all the way to Maine! I’m very grateful to these folks been needing a new mattress for years and thanks to their great price points I was able to get the perfect one. Highly recommend!
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Posted 6 months ago
The sales team were fantastic! I’m very happy with my purchase, how easy the process was and how quickly my order was shipped! I definitely recommend purchasing from BedPlanet!
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Posted 6 months ago
Very happy with our experience. They were honest and helpful. Would buy there again.
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Posted 6 months ago
My item came quickly and was what I needed to attach my headboard to the adjustable bed frame. Price was best in comparison shopping. Loved the no sales tax which saved me more money.
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Posted 7 months ago
It took a bit longer for my items to come, but service was great and they did their best to accommodate to my schedule.
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Posted 9 months ago
I recently purchased the storm 2.0 after doing the survey to find which pillow is best for me and the pillow is a real nice pillow it keeps it's shape and is really comfortable. I had a problem with my first pillow and customer service fixed it that same day and sent a new one my way, so very quick response time 10 out of 10. Only thing is I sleep really hot at night and pillow does do a good job of cooling but for me since it fits good for me (a side sleeper), I stay in one place all night and doesn't stay cool the whole night. But I just move to the side alittle or turn it over and it's good for the rest of the night. Never shopping anywhere else for a pillow.
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Posted 10 months ago
They have excellent customer service and will help you with any issues you may have with your purchase.
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Posted 10 months ago
Everything went flawlessly. Got the bed we wanted at an amazing price. Literally saved $480 over buying it locally!
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Posted 1 year ago
Excellent product at the best price (due to tax variance). Responsive customer service and easy delivery.
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Posted 1 year ago
BedPlanet.com is rated 4.7 based on 350 reviews