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Bedplanet.com Reviews

4.7 Rating 376 Reviews
92 %
of reviewers recommend Bedplanet.com
4.7
Based on 376 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Telephone
Read Bedplanet.com Reviews
Anonymous
Anonymous  // 01/01/2019
Overall my experience with bed planet has been extremely positive. Every time I called, anytime, any day of the week, someone answered and was very friendly, patient, and helpful. They answered all of my questions without making me feel any pressure to purchase anything. I ended up getting their high low lift tilt adjustable bedframe and so far I've been very happy with it.
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Posted 4 days ago
I bought 2 mattresses perfect
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Posted 1 month ago
Hi Alex, Thanks for sharing your experience. We’re glad to hear the two mattresses are perfect. If you need anything else, we’re here to help. Kind regards, Team Bedplanet.com
Posted 1 month ago
I received my purchase and absolutely love it. The Pillow cube is perfect for me so I ordered a second one. Thank you for your efficiency and handling of my purchases.
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Posted 1 month ago
Hi Shirley, Thank you for sharing your experience. We’re glad to hear the Pillow cube is perfect for you and that you’re happy with the efficiency and handling of your purchase. If you need anything else, we’re here to help. Kind regards, Team Bedplanet.com
Posted 1 month ago
Ordering was very easy, with a good selection off quality adjustable bed platforms. The prices were very good, as well, compared to some other retailers. Shipping and communication about the order were good. I’m very happy with my purchase.
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Posted 1 month ago
Hi Laurie, Thanks for sharing your experience. We’re glad to hear the ordering was easy, you found a good selection, and you’re happy with the purchase, prices, shipping, and communication. If you need anything else, we’re here to help. Kind regards, Team Bedplanet.com
Posted 1 month ago
Was exactly as advertised, shipping was quick and the lowest prices!
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Posted 1 month ago
Hi there, Thanks for sharing your experience. We’re glad to hear it was exactly as advertised, with quick shipping and low prices. If you need anything else, we’re here to help. Kind regards, Team Bedplanet.com
Posted 1 month ago
Very pleased with this purchase. Price was fair. Shipping and haul away was an excellent bonus. Communication was good. Mattress is amazing. Haven’t slept this well in a long time. I will definitely purchase from Bedplanet in the future.
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Posted 1 month ago
Hi Brian, Thanks for sharing your experience. We’re glad to hear the price was fair, shipping and haul away were an excellent bonus, communication was good, and the mattress is amazing. We appreciate your intent to purchase from Bedplanet in the future. Kind regards, Team Bedplanet.com
Posted 1 month ago
I bed frame I bought is very thing and more !!! The service who bought it into my house and amazing. Very clean , the set up and removal was so smooth and easy. The gentleman called me before they showed up everything went.
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Posted 2 months ago
Hi Linda, Thank you for sharing your experience. We’re glad the bed frame arrived and that the setup and removal went smoothly, and that you were happy with the service. If you need anything else, we’re here to help. Kind regards, Team Bedplanet.com
Posted 2 months ago
I was by pleased to find a better price gor the pillow than the brand’s website. I bought the same pillow four years ago and it’s still just as great as the day I received it. The new pillow has a covering on the pillow in addition to the zip on covering supplied. That is an improvement as the one I bought several years ago did not have that and when I removed the zippered cover to wash it, it stuck to the pillow a little, and tore it a tad, but it’s still a great pillow and still in use.
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Posted 2 months ago
Hi Cheryl, Thank you for sharing your experience. We’re glad to hear you found a better price and that the pillow has held up well over the years. The added covering with the zip is a nice improvement, and we appreciate the feedback on the older version too. If you have any questions or need anything else, we’re here to help. Kind regards, Bedplanet.com Team
Posted 2 months ago
Great place to buy pillows.
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Posted 2 months ago
Hi Steven, Thank you for sharing your experience. We’re glad to hear you had a positive experience with our pillows. If you need anything else, we’re here to help. Kind regards, Bedplanet.com Team
Posted 2 months ago
Seems to be a good pillow so far. Not a big fan of the smell, but you said it would go away, it’s sure taking awhile.
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Posted 3 months ago
Hi Victor, Thank you for the kind review. We’re glad the pillow is comfortable. Sorry the scent is taking a bit longer to fade — we’ll pass this along to our team. If you’d like any tips to speed up the smell dissipating, or if there’s anything else we can help with, just let us know. Best regards, Bed Planet Team
Posted 3 months ago
Great pillow and great customer service. Thank you
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Posted 4 months ago
Hi Lina, Thank you for the kind review. We’re glad you’re enjoying the pillow and that our customer service met your expectations. If you need anything else, we’re here to help. Best regards, Bed Planet Team
Posted 3 months ago
We had been researching and looking for a new mattress for many months before we purchased a new set. We went to several different stores and tried several different mattresses before stumbling into Bedplanet by accident. We were looking for a specific brand of mattress and thought Bedplanet might carry it. We walked into the store and asked Adam if they carried the brand. He was/is extremely polite and stated they did not carry the brand. He then stated that some other stores nearby (gave specific names & directions) might carry the brand we were looking for. Adam never tried to force us to look at anything he had in his store, he was simply polite and gave us information on what we were looking for. Because of this, we decided to ask him what brands he had in his store. Adam was again, very polite and helpful, and pointed out several brands we had not heard of. We tried several of his beds and decided we really liked the Bedgear mattress. We then went home, without purchasing, and did a lot of research. We love the modularity of the bed. One side can be soft and the other side can be firm. This is a plus for us. Also, you get 30 days to try the firmness. If you don't like it, you can get a different firmness. Which we did because the Medium Firm was too firm. It was an easy process to get new coils and to replace them into the bed. After our research, we went back to Bedplanet and purchased the mattress from Adam. HIGHLY RECOMMEND Bedplanet! They have been AMAZING and PROFESSIONAL the entire time throughout the purchase. And highly recommend Bedgear. Look it up if you haven't heard of it!
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Posted 4 months ago
Hi Tanya, Thank you for sharing such a thoughtful review. We’re thrilled to hear Adam provided polite and helpful service, and that the Bedgear bed’s modularity and 30-day firmness trial worked well for you. If there’s anything else you need or any questions we can help with, just let us know. Best regards, Bed Planet Team
Posted 3 months ago
5.0 Rio Ergomotion Bed arrived in a timely manner with white glove service. Loved the bed and the service. Thank you ! Highly recommend !
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Posted 4 months ago
Hi Daven, Thank you for sharing—glad to hear the bed arrived on time with white glove service and that you’re enjoying it. We appreciate the kind words and your recommendation. If there’s anything else you need, we’re here to help. Kind regards, Bed Planet Team
Posted 3 months ago
Premium sheet sets sent to your front door. Nice. Will purchase from again and a recommended retailer.
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Posted 4 months ago
Hi there, Thank you for sharing such a thoughtful review. We’re thrilled you had a great experience and would recommend us. If you need anything else, just reach out. Best regards, Bed Planet Team
Posted 3 months ago
Was delivered quick. I ordered an open box, I was a little skeptical on doing that. Received the box with everything that you needed in it to set up the bed. I would order again from bed planet in a minute. It was a great experience.
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Posted 4 months ago
Hi Pamela, Thank you for the kind review. We’re glad the delivery was quick and that the open box had everything you needed. We’d be happy to help with anything else in the future. Best regards, Bed Planet Team
Posted 3 months ago
The pricing was terrific and scheduling delivery was painless. Excellent communication through the entire process.
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Posted 4 months ago
Hi August, Thank you for the kind review. We’re glad the pricing, painless scheduling, and clear communication throughout the process met your expectations. If there’s anything else we can help with, just let us know. Best regards, Bed Planet Team Liebe Grüße, Team Bedplanet.com
Posted 3 months ago
This is the only place where I could find the shorter legs for our adjustable bed. It was easy to order online, description was perfect, shipping was fast and the product works well.
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Posted 2 years ago
Dear Florence,Thank you so much for your amazing 5-star rating of Bedplanet.com! We are thrilled to hear that we were able to provide you with the shorter legs for your adjustable bed. We understand the importance of finding the right products to suit your specific needs. We also appreciate your kind words about our online ordering process, detailed product descriptions, fast shipping, and the functionality of the product itself. Ensuring a seamless and satisfying shopping experience is one of our top priorities. We truly value your support and we're grateful for the opportunity to serve you. Should you require any further assistance or have any questions in the future, please don't hesitate to reach out to us. Thank you once again for choosing Bedplanet.com! Best regards, Adam Bed Planet
Posted 1 year ago
So helpful and responsive to all questions! And I had quite a few:) Walked me thru the process and timeline as well. Outstanding customer service.
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Posted 2 years ago
Dear Patricia,Thank you so much for your glowing 5-star rating of Bedplanet.com! We greatly appreciate your kind words and are thrilled to hear that you found our customer service to be outstanding. We always strive to be helpful and responsive to our customers' questions, no matter how many they may have. We are delighted that we were able to walk you through the process and timeline with ease. Your satisfaction is our top priority! Thank you once again for your generous review. We are here to assist you whenever you need us. Have a wonderful day! Best regards, Bed Planet
Posted 1 year ago
Ordered online, Bed Planet price matched, and I had my new mattress about three weeks later.
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Posted 2 years ago
Dear Heather,Thank you so much for your fantastic 5-star rating of Bedplanet.com! We truly appreciate your support and feedback. We are thrilled to hear that you had a great experience with us. It's wonderful to know that our price matching policy was able to meet your expectations while ordering online. We understand the importance of making sure you receive the best deal possible. Additionally, we're glad that your new mattress arrived promptly, just as you expected. Your satisfaction is our top priority, and we always strive to deliver products in a timely manner. Once again, thank you for choosing Bedplanet.com and sharing your positive experience. If you have any further comments or inquiries, don't hesitate to reach out. We're here to assist you. Warm regards, Adam Gordon Bed Planet
Posted 1 year ago
Shipped and arrived quickly. Perfect fit!
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Posted 2 years ago
Bedplanet.com is rated 4.7 based on 376 reviews