Bedplanet.com Reviews

Name: Bedplanet.com
Address: 6255 South Durango, Suite 115, Las Vegas, Nevada
Rating: 4.64

4.6 Rating 383 Reviews

92 %

of reviewers recommend Bedplanet.com

4.6

Based on 383 reviews

Customer Service
Communication Channels	Email, Telephone

About Bedplanet.com:

Bedplanet has been helping people sleep better since 1995. We carry mattresses, adjustable bases, bedding and bedroom furniture from Tempur-Pedic, Sealy, Stearns & Foster, Beautyrest, Serta, Reverie and more, with free nationwide shipping, a 110% price match and a 90-night comfort guarantee. Shop online or visit our Las Vegas showroom.

Visit Website

Phone:

8889969890

Email:

admin@bedplanet.com

Location:

6255 South Durango,
Suite 115,
Las Vegas
Nevada
89113

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Bedplanet.com 4 star review on 10th April 2022

Alondra S

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“simple easy process”

Helpful Report

Posted 1 week ago

“I have had a pillow similar to this for probably 20 years now and even though its disgusting looking its the most comfortable pillow I’ve ever had. I’ve spent years trying to find a replacement and FINALLY found it. This pillow is made with different materials but had the exact same feel and no more random neck aches and headaches after overnight sleep. It’s perfect and keeps my head cool. THANK YOU for making this pilllow.”

Helpful Report

Posted 1 week ago

Hi Darren, Thank you for sharing your experience. We’re really glad to hear the pillow finally meets your needs and helps with neck aches and keeping you cool. If you need anything else, we’re here to help. Kind regards, Team Bedplanet.com

Posted 1 week ago

“Very helpful when my order was damaged during delivery. Friendly and professional took care of everything quickly.”

Helpful Report

Posted 3 weeks ago

Hi Russ, Thank you for sharing your experience. We’re glad to hear the assistance was helpful and the issue was resolved quickly. If you need anything else, we’re here to help. Kind regards, Team Bedplanet.com

Posted 1 week ago

“Good quality at good prices. And fast shipping.”

Helpful Report

Posted 1 month ago

Hi Jane, Thank you for your feedback. We’re glad you’re happy with the quality and fast shipping. If you need anything else, we’re here to help. Kind regards, Team Bedplanet.com

Posted 1 week ago

“Overall my experience with bed planet has been extremely positive. Every time I called, anytime, any day of the week, someone answered and was very friendly, patient, and helpful. They answered all of my questions without making me feel any pressure to purchase anything. I ended up getting their high low lift tilt adjustable bedframe and so far I've been very happy with it.”

Helpful Report

Posted 1 month ago

Hi Janina, Thank you for sharing your experience. We’re really glad to hear you found our team friendly, patient, and helpful, and that the high low lift tilt adjustable bedframe is meeting your needs so far. If you need anything else, we’re here to help. Kind regards, Team Bedplanet.com

Posted 1 week ago

“I bought 2 mattresses perfect”

Helpful Report

Posted 2 months ago

Hi Alex, Thanks for sharing your experience. We’re glad to hear the two mattresses are perfect. If you need anything else, we’re here to help. Kind regards, Team Bedplanet.com

Posted 2 months ago

“I received my purchase and absolutely love it. The Pillow cube is perfect for me so I ordered a second one. Thank you for your efficiency and handling of my purchases.”

Helpful Report

Posted 2 months ago

Hi Shirley, Thank you for sharing your experience. We’re glad to hear the Pillow cube is perfect for you and that you’re happy with the efficiency and handling of your purchase. If you need anything else, we’re here to help. Kind regards, Team Bedplanet.com

Posted 2 months ago

“Ordering was very easy, with a good selection off quality adjustable bed platforms. The prices were very good, as well, compared to some other retailers. Shipping and communication about the order were good. I’m very happy with my purchase.”

Helpful Report

Posted 3 months ago

Hi Laurie, Thanks for sharing your experience. We’re glad to hear the ordering was easy, you found a good selection, and you’re happy with the purchase, prices, shipping, and communication. If you need anything else, we’re here to help. Kind regards, Team Bedplanet.com

Posted 2 months ago

“Was exactly as advertised, shipping was quick and the lowest prices!”

Helpful Report

Posted 3 months ago

Hi there, Thanks for sharing your experience. We’re glad to hear it was exactly as advertised, with quick shipping and low prices. If you need anything else, we’re here to help. Kind regards, Team Bedplanet.com

Posted 2 months ago

“Very pleased with this purchase. Price was fair. Shipping and haul away was an excellent bonus. Communication was good. Mattress is amazing. Haven’t slept this well in a long time. I will definitely purchase from Bedplanet in the future.”

Helpful Report

Posted 3 months ago

Hi Brian, Thanks for sharing your experience. We’re glad to hear the price was fair, shipping and haul away were an excellent bonus, communication was good, and the mattress is amazing. We appreciate your intent to purchase from Bedplanet in the future. Kind regards, Team Bedplanet.com

Posted 2 months ago

“I bed frame I bought is very thing and more !!! The service who bought it into my house and amazing. Very clean , the set up and removal was so smooth and easy. The gentleman called me before they showed up everything went.”

Helpful Report

Posted 3 months ago

Hi Linda, Thank you for sharing your experience. We’re glad the bed frame arrived and that the setup and removal went smoothly, and that you were happy with the service. If you need anything else, we’re here to help. Kind regards, Team Bedplanet.com

Posted 3 months ago

“I was by pleased to find a better price gor the pillow than the brand’s website. I bought the same pillow four years ago and it’s still just as great as the day I received it. The new pillow has a covering on the pillow in addition to the zip on covering supplied. That is an improvement as the one I bought several years ago did not have that and when I removed the zippered cover to wash it, it stuck to the pillow a little, and tore it a tad, but it’s still a great pillow and still in use.”

Helpful Report

Posted 3 months ago

Hi Cheryl, Thank you for sharing your experience. We’re glad to hear you found a better price and that the pillow has held up well over the years. The added covering with the zip is a nice improvement, and we appreciate the feedback on the older version too. If you have any questions or need anything else, we’re here to help. Kind regards, Bedplanet.com Team

Posted 3 months ago

“Great place to buy pillows.”

Helpful Report

Posted 3 months ago

Hi Steven, Thank you for sharing your experience. We’re glad to hear you had a positive experience with our pillows. If you need anything else, we’re here to help. Kind regards, Bedplanet.com Team

Posted 3 months ago

“Seems to be a good pillow so far. Not a big fan of the smell, but you said it would go away, it’s sure taking awhile.”

Helpful Report

Posted 5 months ago

Hi Victor, Thank you for the kind review. We’re glad the pillow is comfortable. Sorry the scent is taking a bit longer to fade — we’ll pass this along to our team. If you’d like any tips to speed up the smell dissipating, or if there’s anything else we can help with, just let us know. Best regards, Bed Planet Team

Posted 5 months ago

“Great pillow and great customer service. Thank you”

Helpful Report

Posted 5 months ago

Hi Lina, Thank you for the kind review. We’re glad you’re enjoying the pillow and that our customer service met your expectations. If you need anything else, we’re here to help. Best regards, Bed Planet Team

Posted 5 months ago

“We had been researching and looking for a new mattress for many months before we purchased a new set. We went to several different stores and tried several different mattresses before stumbling into Bedplanet by accident. We were looking for a specific brand of mattress and thought Bedplanet might carry it. We walked into the store and asked Adam if they carried the brand. He was/is extremely polite and stated they did not carry the brand. He then stated that some other stores nearby (gave specific names & directions) might carry the brand we were looking for. Adam never tried to force us to look at anything he had in his store, he was simply polite and gave us information on what we were looking for. Because of this, we decided to ask him what brands he had in his store. Adam was again, very polite and helpful, and pointed out several brands we had not heard of. We tried several of his beds and decided we really liked the Bedgear mattress. We then went home, without purchasing, and did a lot of research. We love the modularity of the bed. One side can be soft and the other side can be firm. This is a plus for us. Also, you get 30 days to try the firmness. If you don't like it, you can get a different firmness. Which we did because the Medium Firm was too firm. It was an easy process to get new coils and to replace them into the bed. After our research, we went back to Bedplanet and purchased the mattress from Adam. HIGHLY RECOMMEND Bedplanet! They have been AMAZING and PROFESSIONAL the entire time throughout the purchase. And highly recommend Bedgear. Look it up if you haven't heard of it!”

Helpful Report

Posted 6 months ago

Hi Tanya, Thank you for sharing such a thoughtful review. We’re thrilled to hear Adam provided polite and helpful service, and that the Bedgear bed’s modularity and 30-day firmness trial worked well for you. If there’s anything else you need or any questions we can help with, just let us know. Best regards, Bed Planet Team

Posted 5 months ago

“5.0 Rio Ergomotion Bed arrived in a timely manner with white glove service. Loved the bed and the service. Thank you ! Highly recommend !”

Helpful Report

Posted 6 months ago

Hi Daven, Thank you for sharing—glad to hear the bed arrived on time with white glove service and that you’re enjoying it. We appreciate the kind words and your recommendation. If there’s anything else you need, we’re here to help. Kind regards, Bed Planet Team

Posted 5 months ago

“Premium sheet sets sent to your front door. Nice. Will purchase from again and a recommended retailer.”

Helpful Report

Posted 6 months ago

Hi there, Thank you for sharing such a thoughtful review. We’re thrilled you had a great experience and would recommend us. If you need anything else, just reach out. Best regards, Bed Planet Team

Posted 5 months ago

“Was delivered quick. I ordered an open box, I was a little skeptical on doing that. Received the box with everything that you needed in it to set up the bed. I would order again from bed planet in a minute. It was a great experience.”

Helpful Report

Posted 6 months ago

Hi Pamela, Thank you for the kind review. We’re glad the delivery was quick and that the open box had everything you needed. We’d be happy to help with anything else in the future. Best regards, Bed Planet Team

Posted 5 months ago

“The pricing was terrific and scheduling delivery was painless. Excellent communication through the entire process.”

Helpful Report

Posted 6 months ago

Hi August, Thank you for the kind review. We’re glad the pricing, painless scheduling, and clear communication throughout the process met your expectations. If there’s anything else we can help with, just let us know. Best regards, Bed Planet Team Liebe Grüße, Team Bedplanet.com

Posted 5 months ago

Bedplanet.com is rated 4.6 based on 383 reviews