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Bedplanet.com Reviews

4.7 Rating 376 Reviews
92 %
of reviewers recommend Bedplanet.com
4.7
Based on 376 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Telephone
Read Bedplanet.com Reviews
Anonymous
Anonymous  // 01/01/2019
Great service and fast shipping
Helpful Report
Posted 4 years ago
Had my hard to find mattress by Sealy. Also at a great price. The customer service was top notch as I had an issue between the bedroom frame I purchased elsewhere but BedPlanet actually helped in solving the problem. Thank you.
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Posted 4 years ago
loved the fact that i found the exact mattress my mom wanted but it took very long to be delivered. ETA was 12/21/21 and we received maybe 2-3 weeks later. So if you're in no rush I definitely recommend bedplanet.
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Posted 4 years ago
Great price and delivery on a nice mattress .
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Posted 4 years ago
When it turned out that a closed-out product I ordered was out of stock, Bed Planet contacted me and offered me an in-stock upgrade for the same price. My upgraded beds quickly arrived in perfect condition. I am impressed (and grateful).
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Posted 4 years ago
Great service with even better communication! Extremely willing to help give information
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Posted 4 years ago
This bed is fantastic. I own two Magniflex and love them both. This one is soft but perfectly soft, not too soft but definitely not hard so I am extremely pleased. Quality is very high. You cannot take the cover off of this model but with a good barrier cover I see no point. If there are two people who both love soft, this is the mattress!
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Posted 4 years ago
Parts in stock and quick free shipping
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Posted 4 years ago
Service was fast and perfect. Shipping was super fast and got my product faster that I expected and in perfect condition.
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Posted 4 years ago
Quick delivery. Great service. Exactly what I was looking for. Thanks!
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Posted 4 years ago
My package arrived on time and was exactly as expected. Thank you!
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Posted 4 years ago
Ordered 2 beds and the customer support was amazing! They went above and beyond to get me the beds on time and made sure I was happy. Would totally buy from them again!
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Posted 4 years ago
These guys price matched /beat another site. Tanner was so friendly and helpful. He really went out of his way to help me and get my new recliner on its way. I am so happy I did business with them. Tanner handled all of the minor issues that were coming up with my financing so I didn’t have to. I’m so impressed
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Posted 4 years ago
Fast shipment. Good customer service.
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Posted 4 years ago
Ordered a pillow from you recently and had a small snafu. Contacted Kelly at customer service and she quickly and professionally took care of the problem. First class service!!
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Posted 4 years ago
Good price! Smooth shipping!
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Posted 4 years ago
The store from which I purchased my adjustable base bed did not have the hardware necessary to attach the base to my headboard. However, the store manager referred me to BedPlanet so that I could order it. It took about a month for my order to arrive and another two weeks to find someone to attach the hardware to the base and then to the headboard. Fortunately, the hardware fit the base and the headboard. Problem solved!
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Posted 4 years ago
Great customer service and was right on top of the # 1 customer service minded! I’ll do busy again with these folks
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Posted 4 years ago
Great prices, great delivery, on time when needed. I could not have asked for more
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Posted 4 years ago
Love my new bedding!!! Great quality
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Posted 4 years ago
Bedplanet.com is rated 4.7 based on 376 reviews