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BedPlanet.com Reviews

4.7 Rating 350 Reviews

93 %

of reviewers recommend BedPlanet.com

Company Reviews

Product Reviews

4.7

Based on 350 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

BedPlanet.com 4 star review on 10th April 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The store from which I purchased my adjustable base bed did not have the hardware necessary to attach the base to my headboard. However, the store manager referred me to BedPlanet so that I could order it. It took about a month for my order to arrive and another two weeks to find someone to attach the hardware to the base and then to the headboard. Fortunately, the hardware fit the base and the headboard. Problem solved!”

Posted 2 years ago

“Great customer service and was right on top of the # 1 customer service minded! I’ll do busy again with these folks”

Posted 2 years ago

“Great prices, great delivery, on time when needed. I could not have asked for more”

Posted 2 years ago

“Love my new bedding!!! Great quality”

Posted 2 years ago

“Just what we needed. Delivery was smooth and when expected.”

Posted 2 years ago

“Great team, even when we had some issues with delivery they made sure to reach out to us and follow up on the progress. Would definitely recommend bedPlanet to a friend!”

Posted 2 years ago

“the delivery company messed up delivery and my adjustable bed was damaged by a forklift. I had to sign the delivery papers before the driver unloaded the bed. Upon inspection I found the damage which seemed to be hidden by placing it on the pallet facing down. I called customer service to report it and within less than a week I receivet the damaged replacement part thanks to the outstanding customer service”

Posted 2 years ago

“Great customer service and communication. I had one sales person I worked with (Kelly) who kept me up to date on my back ordered item. Not the usual customer service experience! Would definitely recommend them!”

Posted 2 years ago

“Best price and courteous service by Tanner. Also we appreciated the ongoing communication from purchase to delivery and set up.”

Posted 2 years ago

“Received the headboard brackets, just what was needed. Thank You.”

Posted 2 years ago

“Purchased a king bed. Customer service was fantastic and the bed is top quality, exactly what I pictured it would be. Assembly was super easy and I had it done in an hour by myself. I very specifically wanted this king bed and this was the ONLY website that was carrying it, everywhere else was out of stock. Not only that, they had the BEST price for it! I couldn’t be happier :)”

Posted 2 years ago

“I’m happy with this transaction! Well done!”

Posted 2 years ago

“Ordered bed extensions for my king size adjustable frame. They came in much sooner than estimated and were a perfect fit!! Really great first experience with Bed Planet! I will definitely come back for any future bed needs.”

Posted 2 years ago

“Tanner’s service and Bedplanet products exceed my expectations every time”

Posted 2 years ago

“Product arrived faster then promised in great condition.”

Posted 2 years ago

“I am totally impressed with Kelli who answers the phones, and the sales people that guided me in understanding how each chair works and what would be best to suit my needs. My first chair came damaged and they very quickly took care of the problem and had another one sent out. I truly love my chair I use it almost every day, or at least every time I’m home. I would highly recommend this company for the professional support, kindness, honesty. They were so patient and answered all my questions and concerns.”

Posted 2 years ago

“Purchasing from BedPlanet.com was a very good experience. The bed frame was offered at an attractive price. Customer service was knowledgeable and my questions were answered promptly. The bed frame was shipped quickly and BedPlanet.com partnered with an excellent local company for in the house delivery.”

Posted 2 years ago

“You can buy a bed anywhere, but you will not get better customer service than you will at BedPlanet.com. Super responsive and very helpful. Excellent experience overall. Highly recommended!”

Posted 2 years ago

“Had a mid-shipment delivery problem with a bed frame order between the long haul shipper that picked up the order from the manufacturer, and the end point freight delivery who refused the delivery due to damage, which required a replacement order. BedPlanet was very helpful with keeping me up to date with what was happening, and made sure I was contacted by the end point freight delivery company with tracking and delivery notifications.”

Posted 2 years ago

“It was exactly what I ordered and fit the bed frame perfectly. Easy to install.”

Posted 2 years ago

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BedPlanet.com is rated 4.7 based on 350 reviews