BedPlanet.com Reviews

Name: BedPlanet.com
Address: 3025 E Post Rd, Las Vegas
Rating: 4.71

4.7 Rating 350 Reviews

93 %

of reviewers recommend BedPlanet.com

4.7

Based on 350 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

BedPlanet.com 4 star review on 10th April 2022

Alondra S

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“fast delivered friendly advice very high quality”

Helpful Report

Posted 1 year ago

“My first experience with Bed Planet was not very good, since that time they have tried to help make it right. Offering me an exchange for the product that I should have been directed to in the first place. I figured out how to fix the adjustable bed that I purchased so that it works for me the way I originally thought it would. I just use it backwards.”

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Posted 1 year ago

“Legitimate company; first time online customer. Good brand name product at a good price. Product appeared new in original packaging. Product shipped and arrived quickly. Happy customer.”

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Posted 1 year ago

“Thank you for having exactly what I needed to hook up my new headboard to my ease bed! The place where I bought the bed didn't sell the accessories and I was livid. but I'm so glad I found your business.”

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Posted 1 year ago

“Excellent customer service. All questions answered when I called to verify I was ordering the correct product. Received the bed mounting parts in 4 days, which was over the Christmas holidays.”

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Posted 1 year ago

“We are delighted with the Reverie R450HT base. The separate pillow feature is the main reason we purchased this one. Price from Bedplanet was better than others and delivery time was very reasonable -- I was surprised this was direct air freight from Taiwan (not China). The base is sturdy and well constructed indicated by its weight. Be sure to have helpers to move it.”

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Posted 1 year ago

“We had purchased a mattress from Bed planet which we had a problem with. Bed planet stood behind the mattress 100% and we have a new mattress now thank you to Bed planet that we are very very happy with. We think Bed planet is a great place to buy from and deal with the people in charge there. Dave Beustring Jonesboro Arkansas”

Helpful Report

Posted 1 year ago

“The process was pretty easy. We were seeking medium firm support and this fit the bill while still being soft on top. The 14" deep hybrid spring/foam is probably on the limit of working on an adjustable frame. The memory foam it replaced adapted a bit more easily. The only issue was that the vacuum compression caused one of the two mattresses we received to be a bit out of square (top is a bit off center from the bottom). Even after a month of weekly rotations, it is still there. It is live-able, and a bit more noticeable on the adjustable base.”

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Posted 1 year ago

“Everything was delivered fast and the delivery guys were great.”

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Posted 1 year ago

“Superior service start to finish. Adam, my sales rep, is exceptional.”

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Posted 1 year ago

“Was all that was stated”

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Posted 1 year ago

“VERY GOOD”

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Posted 1 year ago

“Excellent service, Reasonable price, I will be a repeat customer”

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Posted 1 year ago

“Great price and delivery sooner than expected!”

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Posted 1 year ago

“LOVE my Ergomotion Quest 2.5 adjustable frame!!! I'll never sleep on a flat mattress again!!”

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Posted 1 year ago

“I found the item that I wanted and they shipped it to me quickly. Thanks.”

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Posted 1 year ago

“My representative was helpful and knowledgeable and price matched my selection. Shipped out quick and delivery was nice. They even followed up after delivery to ensure everything was ok.”

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Posted 1 year ago

“Steve our sales rep was very friendly and helpful. Our new bed arrived in a timely manner, and the delivery guys set it up quick. Everything was great.”

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Posted 2 years ago

“Steve set up our bed order properly, and was very helpful. Our bed was delivered in a timely manner, the delivery guys were very friendly and set up our new bed quickly. Everything was A+.”

Helpful Report

Posted 2 years ago

“Despite my having to return the zero gravity chair for personal reasons, I found the quality and craftsmanship to be quite excellent. Their customer service department went above and beyond in assisting in every aspect of the purchase, the delivery, and the return. They did their best trying to find a resolution for my individual disability needs. They reminded me of what customer service was like years ago. My only caution is to be sure to review their return policies. I would work with this company again.”

Helpful Report

Posted 2 years ago

BedPlanet.com is rated 4.7 based on 350 reviews