Bedplanet.com Reviews

Name: Bedplanet.com
Address: 6255 South Durango, Suite 115, Las Vegas, Nevada
Rating: 4.69

4.7 Rating 359 Reviews

93 %

of reviewers recommend Bedplanet.com

4.7

Based on 359 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Bedplanet.com 4 star review on 10th April 2022

Alondra S

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“LOVE my Ergomotion Quest 2.5 adjustable frame!!! I'll never sleep on a flat mattress again!!”

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Posted 3 years ago

“I found the item that I wanted and they shipped it to me quickly. Thanks.”

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Posted 3 years ago

“My representative was helpful and knowledgeable and price matched my selection. Shipped out quick and delivery was nice. They even followed up after delivery to ensure everything was ok.”

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Posted 3 years ago

“Steve our sales rep was very friendly and helpful. Our new bed arrived in a timely manner, and the delivery guys set it up quick. Everything was great.”

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Posted 3 years ago

“Steve set up our bed order properly, and was very helpful. Our bed was delivered in a timely manner, the delivery guys were very friendly and set up our new bed quickly. Everything was A+.”

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Posted 3 years ago

“Despite my having to return the zero gravity chair for personal reasons, I found the quality and craftsmanship to be quite excellent. Their customer service department went above and beyond in assisting in every aspect of the purchase, the delivery, and the return. They did their best trying to find a resolution for my individual disability needs. They reminded me of what customer service was like years ago. My only caution is to be sure to review their return policies. I would work with this company again.”

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Posted 3 years ago

“My sales rep Tanner was..informative..patient...and knowledgeable...he handled all my concerns....it was a pleasure doing business with him”

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Posted 3 years ago

“Excellent customer service. They went above and beyond to help me”

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Posted 3 years ago

“The Bed planet is a great company to do business with. The mattress that we ordered our California king is perfect. I had called a few times to the Bed planet that asked a few questions and everything that I asked was answered to my satisfaction. Once again a very happy customer. I highly recommend them. Thank you Bed planet”

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Posted 3 years ago

“Great service - fast shipping - great help video - great purchase.”

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Posted 3 years ago

“Great service and fast shipping”

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Posted 4 years ago

“Had my hard to find mattress by Sealy. Also at a great price. The customer service was top notch as I had an issue between the bedroom frame I purchased elsewhere but BedPlanet actually helped in solving the problem. Thank you.”

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Posted 4 years ago

“loved the fact that i found the exact mattress my mom wanted but it took very long to be delivered. ETA was 12/21/21 and we received maybe 2-3 weeks later. So if you're in no rush I definitely recommend bedplanet.”

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Posted 4 years ago

“Great price and delivery on a nice mattress .”

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Posted 4 years ago

“When it turned out that a closed-out product I ordered was out of stock, Bed Planet contacted me and offered me an in-stock upgrade for the same price. My upgraded beds quickly arrived in perfect condition. I am impressed (and grateful).”

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Posted 4 years ago

“Great service with even better communication! Extremely willing to help give information”

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Posted 4 years ago

“This bed is fantastic. I own two Magniflex and love them both. This one is soft but perfectly soft, not too soft but definitely not hard so I am extremely pleased. Quality is very high. You cannot take the cover off of this model but with a good barrier cover I see no point. If there are two people who both love soft, this is the mattress!”

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Posted 4 years ago

“Parts in stock and quick free shipping”

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Posted 4 years ago

“Service was fast and perfect. Shipping was super fast and got my product faster that I expected and in perfect condition.”

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Posted 4 years ago

“Quick delivery. Great service. Exactly what I was looking for. Thanks!”

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Posted 4 years ago

Bedplanet.com is rated 4.7 based on 359 reviews