BedPlanet.com Reviews

4.7 Rating 350 Reviews
93 %
of reviewers recommend BedPlanet.com
4.7
Based on 350 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read BedPlanet.com Reviews
Visit Website

Phone:

8889969890

Email:

admin@bedplanet.com

Location:

6255 South Durango,
Suite 115,
LAs Vegas
Nevada
89113

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These guys were awesome, got me a good price and free shipping! Very helpful and made the process simple.
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Posted 3 years ago
Ed has been great to work with. Was able to take the time to answer all my questions and made sure that every detail of my order was done well. Great job! I canโ€™t wait to get the new sectional.
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Posted 3 years ago
The bed is wonderful, the delivery and setup guys were great.
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Posted 3 years ago
My first time order with BedPlanet and I highly recommend them. Best prices, good communication and follow through. The delivery team were great as my wife and I are handicapped and they were nice enough to place the mattress in our bedroom. I can't tell you how much that means to us, thanks so much everyone.
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Posted 3 years ago
Quick delivery
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Posted 3 years ago
Worked and fit perfectly
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Posted 3 years ago
I bought something and had to return it.. someone returned my email promptly and was very kind. Also, my return was also completed very promptly.. too bad you didnโ€™t have what I needed..
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Posted 3 years ago
Sales Team & Products (massage chair & TemprPedic Bed Frame) are fantastics; delivery / set-up crew were equally conscientious professionals!
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Posted 3 years ago
Tanner was extremely informative, helpful and patient speaking to my wife and I over the phone to help us decide between multiple massage chairs and adjustable beds. He gave us detailed unbiased info, helping us narrow down our decision. We were returning customers, as the last massage chair we got was from BedPlanet, back in 2007. It was a Panasonic, and it still looks and works like day one! It was just time to upgrade to a newer model 13 years later.
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Posted 3 years ago
Exceptional customer service with Tanner! He was very knowledgeable and extremely patient with me. He cared about my concerns and took care of them. I will certainly do business with him again. Thanks Tanner!
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Posted 3 years ago
Hi Tanner, Just wanted to let you know that the Malouf bases were delivered yesterday. My wife and I got them in the house and set them up. Everything appears to be working fine. The bases fit perfectly into our bed frame. You'd never know that we replaced our box springs. The only issue we noticed when we were lifting them off a wooden pallet is that they used a broken pallet. The bottom box was actually sitting on exposed nails that went right into the box. My wife and I had our fingers crossed that the exposed nails didn't damage the adjustable bed. Once we got it in the house assembled the legs and turned it over, everything looked ok. Luckily the piece of foam that was in the box proceed the base from damage. II'm thinking that the Distribution Center in Ohio didn't use an appropriate wooden pallet or the pallet was broken during transit. I just wanted to bring it to your attention. Everything else worked out great. I'd like to than you and your colleagues for all your help in purchasing the Malouf S755. Be safe! Bob
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Posted 3 years ago
Neat,clean web site ,great pricing ,Super fast delivery Even with covid lurking
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Posted 3 years ago
The headboard brackets were exactly what I was wanting.
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Posted 3 years ago
Extremely helpful one of the best example of professional sales I have ever experienced.
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Posted 3 years ago
This is an amazing bed great quality good pricing fast shipping just great service all around! Thank you Bed Planet we love our mattress!
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Posted 3 years ago
Excellent customer service. All of my questions were answered expeditiously.
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Posted 3 years ago
I could not find a store locally that carried the Reverie brand. I had tried one at Mattress Firm but it was a base model. Bed Planet had the model I wanted. We spoke on the phone to the sales rep, got it ordered and a week later it was here. The Reverie brand is the quietest adjustable base and most comfortable base I have ever tried. We shopped for 2 months every weekend but the Reverie was the best. The price was awesome everything was exactly as promised!!! If we buy more beds, we will buy from Bed Planet only!!! Thanks so much for quality and a no pressure sale!!
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Posted 3 years ago
Very professional and attentive right from the start. Can't get any better than great services at great prices!
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Posted 3 years ago
the brackets worked well as I used them to install my old headboard fast delivery
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Posted 3 years ago
Excellent service!! Thank you so much Tanner!! ๐Ÿ‘Š๐Ÿพ
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Posted 3 years ago
BedPlanet.com is rated 4.7 based on 350 reviews