Bedplanet.com Reviews

4.7 Rating 350 Reviews
93 %
of reviewers recommend Bedplanet.com
4.7
Based on 350 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Bedplanet.com Reviews
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Phone:

8889969890

Email:

admin@bedplanet.com

Location:

6255 South Durango,
Suite 115,
Las Vegas
Nevada
89113

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We like our mattress & the men who delivered it & removed our old one. :)
Helpful Report
Posted 4 years ago
My experience with bedplanet was great! All my questions and concerns were taken care of right away! A1 customer service!!
Helpful Report
Posted 4 years ago
We came to Las Vegas just to see the glideaway bed. It’s one of the best motorized bed bases for people with acid reflux. Tanner was super helpful and we are are very happy with the bed. Also had a great weekend in Vegas!
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Posted 4 years ago
Very prompt va courteous from asked to delivery
Helpful Report
Posted 4 years ago
i called to get info on an adjustable bed i talked to tanner not only was he polite but very knowledgeable about the bed. with all the info he gave me i was convinced this bed is what i needed. tanner is a great person to have on your staff!!!!
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Posted 4 years ago
Excellent people to deal with. I highly recommend them.
Helpful Report
Posted 4 years ago
Excellent customer service and an incredibly responsive staff. I'll say I had some trouble with shipping using White Glove Delivery - but I don't place any of that on the fault of the staff at BedPlanet. Whenever I called them with a concern they were quick to do what they could to try and remedy the situation. Great people. As far as prices go - I genuinely believe you will not find a better price elsewhere. I had been mulling over buying an ODESSA + ELEVATION KIT for months. This was the only place where I got an affordable price for it. If I need to get a new mattress, I definitely believe I'll be ordering from here again. Big thanks to everyone who helped me with my order!
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Posted 4 years ago
Excellent bed, very knowledgeable and patient staff, amazing price! Absolutely the best place to buy a Glideaway bed!
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Posted 4 years ago
My Representative Was Tanner and he is the Absolute Best in the Business. Thank You
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Posted 4 years ago
Very pleased with this online purchase. Great mattress at a good price. The shipping was delayed by a day because of a snow storm but Bed Planet customer service kept me informed.
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Posted 4 years ago
KELLEY Is WONDERFUL!! She was very attentive and always returned my calls !! Keep her on your staff and give her a promotion!! Merry Christmas all from Houston, TX area....
Helpful Report
Posted 4 years ago
From the moment Kelley picked up the phone, I knew I was in good hands. She answered all my questions, and we placed the order. I would have full confidence shopping at Bed planet again, mostly because of Kelley's exceptional customer service. Thanks again, Katie in Idaho
Helpful Report
Posted 4 years ago
I really needed help with deciding which mattress to get. ... between two of the plush Sealys. I called BedPlanet and Kelley answered the phone and she went over both mattress details. I asked many questions... she patiently answered them ALL! Kelly is the best! I was able to make a purchase! Thank You!! David Reed
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Posted 4 years ago
Online transaction was not cooperative, I called directly and spoke to Kelley. She was most helpful in completing the transaction. All progressed as she said it would. Service and new mattress are great.
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Posted 4 years ago
Great price and customer service.
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Posted 4 years ago
Excellent service and product from Bedplanet. Two awesome king seals mattresses were delivered and installed in a timely matter. They arrived the same day we closed so we were able to sleep in them immediately. The moveable bases are amazing for watching TV, reading or just chillin in bed. Adam the owner of Bedplanet could not have been more helpful and professional. He asked all of our questions and directed us in the purchasing of one of the most important items we will buy for our new home. Highly recommend purchasing mattresses and furniture from Bedplanet. Test out the mattresses at a high end store and then tip toe out and save lots of money by purchasing at BedPlanet.
Helpful Report
Posted 4 years ago
Several weeks ago we very fortunate to have a very polite, knowledgeable and helpful salesman, Tanner never have we had a salesman that took the time to answer all our questions never seeming to rush or get irritated and giving advice when asked.This company really has it’s act together! Thank you. Bed seems wonderful, highly recommend the white glove service.
Helpful Report
Posted 4 years ago
Several weeks ago we very fortunate to have a very polite, knowledgeable and helpful salesman, Tanner never have we had a salesman that took the time to answer all our questions never seeming to rush or get irritated and giving advice when asked.This company really has it’s act together! Thank you. Bed seems wonderful, highly recommend the white glove service.
Helpful Report
Posted 4 years ago
Had all parts and products I needed and delivered earlier than expected
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Posted 4 years ago
Easy to use website. Good service . Timely delivery. Saved money from local distributor.
Helpful Report
Posted 4 years ago
Bedplanet.com is rated 4.7 based on 350 reviews