Bedplanet.com Reviews

Name: Bedplanet.com
Address: 6255 South Durango, Suite 115, Las Vegas, Nevada
Rating: 4.62

4.6 Rating 394 Reviews

91 %

of reviewers recommend Bedplanet.com

4.6

Based on 394 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 84%
Customer Service
Communication Channels	Telephone, Email

About Bedplanet.com:

Bedplanet has been helping people sleep better since 1995. We carry mattresses, adjustable bases, bedding and bedroom furniture from Tempur-Pedic, Sealy, Stearns & Foster, Beautyrest, Serta, Reverie and more, with free nationwide shipping, a 110% price match and a 90-night comfort guarantee. Shop online or visit our Las Vegas showroom.

Visit Website

Phone:

8889969890

Email:

admin@bedplanet.com

Location:

6255 South Durango,
Suite 115,
Las Vegas
Nevada
89113

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Bedplanet.com 4 star review on 10th April 2022

Alondra S

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service, smooth delivery, unbeatable prices!”

Helpful Report

Posted 6 years ago

“Very helpful. Great communication and nice, to boot! Pleasure”

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Posted 6 years ago

“The product I wanted was on back order and they reached out to me to see if I wanted to cancel the order or hold it until it came in. It was shipped as soon as it came in. Very happy with customer service and the product!!”

Helpful Report

Posted 6 years ago

“Kelley was so helpful when I called to place my order for a Glideaway adjustable bedframe. She was professional, knowledgeable, and customer orientated. It was a pleasure dealing with her and Tanner. They are truly an asset to Bedplanet. The ordering process went smoothly and was delivered on the date promised. The lead person from the third party delivery company was fine but the other two workers could have displayed more professional behavior.”

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Posted 6 years ago

“Your product and services provided were top notch. From the persons I spoke with, the web sir I used to select my purchase to the product delivered were very satisfactory.”

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Posted 6 years ago

“We like our mattress & the men who delivered it & removed our old one. :)”

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Posted 6 years ago

“My experience with bedplanet was great! All my questions and concerns were taken care of right away! A1 customer service!!”

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Posted 6 years ago

“We came to Las Vegas just to see the glideaway bed. It’s one of the best motorized bed bases for people with acid reflux. Tanner was super helpful and we are are very happy with the bed. Also had a great weekend in Vegas!”

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Posted 6 years ago

“Very prompt va courteous from asked to delivery”

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Posted 6 years ago

“i called to get info on an adjustable bed i talked to tanner not only was he polite but very knowledgeable about the bed. with all the info he gave me i was convinced this bed is what i needed. tanner is a great person to have on your staff!!!!”

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Posted 6 years ago

“Excellent people to deal with. I highly recommend them.”

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Posted 6 years ago

“Excellent customer service and an incredibly responsive staff. I'll say I had some trouble with shipping using White Glove Delivery - but I don't place any of that on the fault of the staff at BedPlanet. Whenever I called them with a concern they were quick to do what they could to try and remedy the situation. Great people. As far as prices go - I genuinely believe you will not find a better price elsewhere. I had been mulling over buying an ODESSA + ELEVATION KIT for months. This was the only place where I got an affordable price for it. If I need to get a new mattress, I definitely believe I'll be ordering from here again. Big thanks to everyone who helped me with my order!”

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Posted 6 years ago

“Excellent bed, very knowledgeable and patient staff, amazing price! Absolutely the best place to buy a Glideaway bed!”

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Posted 6 years ago

“My Representative Was Tanner and he is the Absolute Best in the Business. Thank You”

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Posted 6 years ago

“Very pleased with this online purchase. Great mattress at a good price. The shipping was delayed by a day because of a snow storm but Bed Planet customer service kept me informed.”

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Posted 6 years ago

“KELLEY Is WONDERFUL!! She was very attentive and always returned my calls !! Keep her on your staff and give her a promotion!! Merry Christmas all from Houston, TX area....”

Helpful Report

Posted 6 years ago

“From the moment Kelley picked up the phone, I knew I was in good hands. She answered all my questions, and we placed the order. I would have full confidence shopping at Bed planet again, mostly because of Kelley's exceptional customer service. Thanks again, Katie in Idaho”

Helpful Report

Posted 6 years ago

“I really needed help with deciding which mattress to get. ... between two of the plush Sealys. I called BedPlanet and Kelley answered the phone and she went over both mattress details. I asked many questions... she patiently answered them ALL! Kelly is the best! I was able to make a purchase! Thank You!! David Reed”

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Posted 7 years ago

“Online transaction was not cooperative, I called directly and spoke to Kelley. She was most helpful in completing the transaction. All progressed as she said it would. Service and new mattress are great.”

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Posted 7 years ago

“Great price and customer service.”

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Posted 7 years ago

Bedplanet.com is rated 4.6 based on 394 reviews