Login
Start Free Trial Are you a business? Click Here

Bedplanet.com Reviews

4.7 Rating 377 Reviews
92 %
of reviewers recommend Bedplanet.com
4.7
Based on 377 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Telephone
Read Bedplanet.com Reviews
Anonymous
Anonymous  // 01/01/2019
Very prompt va courteous from asked to delivery
Helpful Report
Posted 6 years ago
i called to get info on an adjustable bed i talked to tanner not only was he polite but very knowledgeable about the bed. with all the info he gave me i was convinced this bed is what i needed. tanner is a great person to have on your staff!!!!
Helpful Report
Posted 6 years ago
Excellent people to deal with. I highly recommend them.
Helpful Report
Posted 6 years ago
Excellent customer service and an incredibly responsive staff. I'll say I had some trouble with shipping using White Glove Delivery - but I don't place any of that on the fault of the staff at BedPlanet. Whenever I called them with a concern they were quick to do what they could to try and remedy the situation. Great people. As far as prices go - I genuinely believe you will not find a better price elsewhere. I had been mulling over buying an ODESSA + ELEVATION KIT for months. This was the only place where I got an affordable price for it. If I need to get a new mattress, I definitely believe I'll be ordering from here again. Big thanks to everyone who helped me with my order!
Helpful Report
Posted 6 years ago
Excellent bed, very knowledgeable and patient staff, amazing price! Absolutely the best place to buy a Glideaway bed!
Helpful Report
Posted 6 years ago
My Representative Was Tanner and he is the Absolute Best in the Business. Thank You
Helpful Report
Posted 6 years ago
Very pleased with this online purchase. Great mattress at a good price. The shipping was delayed by a day because of a snow storm but Bed Planet customer service kept me informed.
Helpful Report
Posted 6 years ago
KELLEY Is WONDERFUL!! She was very attentive and always returned my calls !! Keep her on your staff and give her a promotion!! Merry Christmas all from Houston, TX area....
Helpful Report
Posted 6 years ago
From the moment Kelley picked up the phone, I knew I was in good hands. She answered all my questions, and we placed the order. I would have full confidence shopping at Bed planet again, mostly because of Kelley's exceptional customer service. Thanks again, Katie in Idaho
Helpful Report
Posted 6 years ago
I really needed help with deciding which mattress to get. ... between two of the plush Sealys. I called BedPlanet and Kelley answered the phone and she went over both mattress details. I asked many questions... she patiently answered them ALL! Kelly is the best! I was able to make a purchase! Thank You!! David Reed
Helpful Report
Posted 6 years ago
Online transaction was not cooperative, I called directly and spoke to Kelley. She was most helpful in completing the transaction. All progressed as she said it would. Service and new mattress are great.
Helpful Report
Posted 6 years ago
Great price and customer service.
Helpful Report
Posted 6 years ago
Excellent service and product from Bedplanet. Two awesome king seals mattresses were delivered and installed in a timely matter. They arrived the same day we closed so we were able to sleep in them immediately. The moveable bases are amazing for watching TV, reading or just chillin in bed. Adam the owner of Bedplanet could not have been more helpful and professional. He asked all of our questions and directed us in the purchasing of one of the most important items we will buy for our new home. Highly recommend purchasing mattresses and furniture from Bedplanet. Test out the mattresses at a high end store and then tip toe out and save lots of money by purchasing at BedPlanet.
Helpful Report
Posted 6 years ago
Several weeks ago we very fortunate to have a very polite, knowledgeable and helpful salesman, Tanner never have we had a salesman that took the time to answer all our questions never seeming to rush or get irritated and giving advice when asked.This company really has it’s act together! Thank you. Bed seems wonderful, highly recommend the white glove service.
Helpful Report
Posted 6 years ago
Several weeks ago we very fortunate to have a very polite, knowledgeable and helpful salesman, Tanner never have we had a salesman that took the time to answer all our questions never seeming to rush or get irritated and giving advice when asked.This company really has it’s act together! Thank you. Bed seems wonderful, highly recommend the white glove service.
Helpful Report
Posted 6 years ago
Had all parts and products I needed and delivered earlier than expected
Helpful Report
Posted 6 years ago
Easy to use website. Good service . Timely delivery. Saved money from local distributor.
Helpful Report
Posted 6 years ago
Haven’t received our bed yet but feel I need to let other future customers know how helpful,thoughtful and patient Tanner (our salesman) was in answering all my questions and giving expert advice. BedPlanet should be very proud to have such a dedicated employee. Looking forward to getting our new bed!
Helpful Report
Posted 6 years ago
I live in New Mexico but PlanetBed has been my go to place for my Tempur-Pedic mattresses and Leggett and Platt Adjustable bases. I discovered the BEST customer service here! I have relied on both Adam and Tanner for their assistance in everything from choosing the correct mattresses to shipping questions, and they are so helpful by phone and prompt in email correspondence. Add to the great customer service is the offers for white glove delivery options!
Helpful Report
Posted 6 years ago
Very pleased! Prompt response and professional communication. After confirming my order I was given a reasonable delivery date that worked within my constricting time frame. If I ever purchase another bed, BedPlanet.com will have my business HANDS DOWN!
Helpful Report
Posted 6 years ago
Bedplanet.com is rated 4.7 based on 377 reviews