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Bedplanet.com Reviews

4.7 Rating 359 Reviews
93 %
of reviewers recommend Bedplanet.com
Company Reviews Product Reviews
173
 Metrics
4.7
Based on 359 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Bedplanet.com Reviews
Bedplanet.com 4 star review on 10th April 2022
Alondra S
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Aaron B
Verified Buyer
“Great price and customer service.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Excellent service and product from Bedplanet. Two awesome king seals mattresses were delivered and installed in a timely matter. They arrived the same day we closed so we were able to sleep in them immediately. The moveable bases are amazing for watching TV, reading or just chillin in bed. Adam the owner of Bedplanet could not have been more helpful and professional. He asked all of our questions and directed us in the purchasing of one of the most important items we will buy for our new home. Highly recommend purchasing mattresses and furniture from Bedplanet. Test out the mattresses at a high end store and then tip toe out and save lots of money by purchasing at BedPlanet.”
Helpful Report
Posted 6 years ago
Suzanne H
Verified Buyer
“Several weeks ago we very fortunate to have a very polite, knowledgeable and helpful salesman, Tanner never have we had a salesman that took the time to answer all our questions never seeming to rush or get irritated and giving advice when asked.This company really has it’s act together! Thank you. Bed seems wonderful, highly recommend the white glove service.”
Helpful Report
Posted 6 years ago
Suzanne H
Verified Buyer
“Several weeks ago we very fortunate to have a very polite, knowledgeable and helpful salesman, Tanner never have we had a salesman that took the time to answer all our questions never seeming to rush or get irritated and giving advice when asked.This company really has it’s act together! Thank you. Bed seems wonderful, highly recommend the white glove service.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Had all parts and products I needed and delivered earlier than expected”
Helpful Report
Posted 6 years ago
Georges L
Verified Buyer
“Easy to use website. Good service . Timely delivery. Saved money from local distributor.”
Helpful Report
Posted 6 years ago
Suzanne H
Verified Buyer
“Haven’t received our bed yet but feel I need to let other future customers know how helpful,thoughtful and patient Tanner (our salesman) was in answering all my questions and giving expert advice. BedPlanet should be very proud to have such a dedicated employee. Looking forward to getting our new bed!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“I live in New Mexico but PlanetBed has been my go to place for my Tempur-Pedic mattresses and Leggett and Platt Adjustable bases. I discovered the BEST customer service here! I have relied on both Adam and Tanner for their assistance in everything from choosing the correct mattresses to shipping questions, and they are so helpful by phone and prompt in email correspondence. Add to the great customer service is the offers for white glove delivery options!”
Helpful Report
Posted 6 years ago
John G
Verified Buyer
“Very pleased! Prompt response and professional communication. After confirming my order I was given a reasonable delivery date that worked within my constricting time frame. If I ever purchase another bed, BedPlanet.com will have my business HANDS DOWN!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Shipped needed part fast and correctly”
Helpful Report
Posted 6 years ago
Richard B
Verified Buyer
“Your representative, Tanner, was very helpful and worked with me throughout the buying process -- Thank you! Richard”
Helpful Report
Posted 6 years ago
Richard J
Verified Buyer
“I was having back problems with my old mattress. I knew I would need to replace it soon, so getting a new one fast was a top priority. I did already know the brand & type of mattress I was interested in, so I just googled that info & up popped BedPlanet.com with a really great price. I was also eligible for free "white glove " service that meant free delivery & set up, plus removal of old mattress. But the best thing was, I was sleeping on my new mattress in less than 10 days. Definitely saved my back, no more issues. What more can I say " BedPlanet is da Bomb!”
Helpful Report
Posted 6 years ago
Brian W
Verified Buyer
“Adam was a big help. I had an issue with a delivery and Adam took care of it quickly and received a replacement with no issues. Buying a bed from a place unseen is a little worrisome, but Bedplanet did good and I am very happy with my purchase. By the way I purchased a Stearns and Foster Hurston plush pillow top, excellent mattress. I sleep so much better. Thanks Bedplanet!”
Helpful Report
Posted 6 years ago
Felicia C
Verified Buyer
“If this is about the bamboo sheets, I love them. So soft and comfortable.”
Helpful Report
Posted 6 years ago
Richard B
Verified Buyer
“I had the pleasure of dealing with your organization when I purchased a Glideaway bed frame. I spoke with one of your sales people,"Tanner" and he was very knowledgeable, courteous and helped me secure the best price available for the product -- I really appreciated that. He is a definite asset to your organization. Thank you, Richard”
Helpful Report
Posted 6 years ago
Peter R
Verified Buyer
“absolutely the best sales experience I have had as far back as I can remember. Tanner is a star. He is calm and helpful and knowledgeable. I could not ask for more. He continues to work with me even after the sale to make sure things get delivered and that things that were set up for finances go smoothly as well. thank you Tanner!”
Helpful Report
Posted 6 years ago
Brandon S
Verified Buyer
“Tanner was great and really helped me pick what I needed”
Helpful Report
Posted 6 years ago
Jason B
Verified Buyer
“I just purchased a Stearns and Foster King size mattress in June of 2019. I dealt with Tanner over the phone. Tanner was excellent. I saw the same mattress cheaper on another site and Tanner honored a price match for me. He didnt put up a fight or anything. We just received the mattress a few days ago from Bedplanets choice of delivery people and my wife said they were great! My wife actually tipped them because of how great of a job they did. The 2 men that helped were very friendly and polite. I would definitely recommend BedPlanet to my friends and family!!”
Helpful Report
Posted 6 years ago
Julie K
Verified Buyer
“Just ordered a Dreamwave massage chair after talking with Tanner. I just wanted to say that he was very professional and helpful answering any last questions I had before purchasing the product. Thanks Tanner! Cannot wait until my husbands birthday/Father’s Day present arrives!!!! Hanks for the help!”
Helpful Report
Posted 6 years ago
Christopher M
Verified Buyer
“Before I ordered from bedplanet.com, I went to a local department store to test out some mattresses and was very impressed with the Sealy hybrid model. Bedplanet.com beat their price by a few hundred dollars and delivered it to me and set it up for no charge. The customer service reps are very friendly and the mattress was delivered to me in 9 days. I would highly recommend them to anyone!”
Helpful Report
Posted 6 years ago
Bedplanet.com is rated 4.7 based on 359 reviews
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