Bedplanet.com Reviews

Name: Bedplanet.com
Address: 6255 South Durango, Suite 115, Las Vegas, Nevada
Rating: 4.71

4.7 Rating 350 Reviews

93 %

of reviewers recommend Bedplanet.com

4.7

Based on 350 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

8889969890

Email:

admin@bedplanet.com

Location:

6255 South Durango,
Suite 115,
Las Vegas
Nevada
89113

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Bedplanet.com 4 star review on 10th April 2022

Alondra Salinas

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Saw a CR review, ordered the mattress by phone and 7 days later 2 polite, strong men delivered it and removed the old on. Perfect.”

Helpful Report

Posted 7 years ago

“Efficient ordering process. Timely delivery and setup. Good value.”

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Posted 7 years ago

“Product arrived and we are very happy with our purchase. There was a mixup with delivery and we only received one of two of our packages. The company immediately corrected the problem and the second package arrived the following day. All is good.”

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Posted 6 years ago

“It's not often that you find a retailer with good customer service, but BedPlanet is awesome. For being an online website and not my local store they sure did treat me like they were right around the corner from me. I took them up on their 101 Night Comfort Guarantee on a Sealy mattress I purchased and without any questioning or argument they swapped it out for a different one. Quick delivery and delivered in exactly the time frame quoted. I'll be a customer for life!”

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Posted 6 years ago

“Shipped as promised. Brackets are sturdy, though the fit for California King mattress leaves more gap than I'd like.”

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Posted 6 years ago

“My new base fully met my high expectations. I have a custom made platform bed and the frame fit into it like a glove. It is recessed and looks like it was custom made for the platform bed. I did not find any other adjustable frame that met my rigid criteria. I received a fair price and good service from BedPlanet.”

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Posted 6 years ago

“everything was just great from my first call to me setting and using the bed frame i got.”

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Posted 7 years ago

“After thoroughly researching the mattress I wanted I purchased it on Bedplanet saving me hundreds of dollars. Purchase was easy, delivery smooth.”

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Posted 7 years ago

“Was worried about ordering a mattress online but It was 400 dollars cheaper than the local store and set up was free and they even would take away our old mattress for free! Great Experience and product was perfect. The delivery guys were really nice and even took their shoes off without me asking!!”

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Posted 7 years ago

“Have had the bed for 2 days. So far, my husband and I really like it. We seem to have less aches and pains in the morning.”

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Posted 6 years ago

“Lowest price I could find on my mattress so thought I'd give them a try. Mattress was slightly damaged in shipment to the local delivery agent. I called the customer service line and they arranged for an expedited delivery of a replacement mattress, which was received within a few days. New mattress was delivered and the old one removed with no issues at all. Pleasantly surprised at the ease of resolving this problem and couldn't be happier!”

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Posted 6 years ago

“Excellent Service- quick, easy, and product was just as described.”

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Posted 7 years ago

“Happy altogether!”

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Posted 7 years ago

“We had a very positive experience purchasing a bed from bed planet. The shipment arrived on time and they set everything up. Would buy here again.”

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Posted 7 years ago

“I looked all over NJ trying to find this consumer reports top rated mattress and found it online at Bedplanet since it's made here in NJ I was hesitant to order it online. I called Bedplanet and talked to them and they said yes it would be shipped within NJ. The price was exactly right I got the free box spring and a discount so I ordered the cover for the mattress also. The delivery was perfect I was very pleased with this company and definitely recommend buying a mattress from them. This made mattress shopping very easy love the brand and comfort.”

Helpful Report

Posted 7 years ago

“Customer service was prompt and friendly! Would not hesitate one second to use them again.”

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Posted 7 years ago

“From ordering to delivery, the experience was first class. The white glove set up was excellent and would have taken me a long time (and a lot of stress) to do. Thank you!”

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Posted 7 years ago

“Good people 2 do biz with. Had the bed 1 night, hope there R no probs. But even after 1 night my body feels better. Don't hesitate to do biz with these people!”

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Posted 6 years ago

“Great mattress great price. Delivery was prompt.”

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Posted 6 years ago

“Excellent service at time of delivery”

Helpful Report

Posted 7 years ago

Bedplanet.com is rated 4.7 based on 350 reviews