Bedplanet.com Reviews

Name: Bedplanet.com
Address: 6255 South Durango, Suite 115, Las Vegas, Nevada
Rating: 4.69

4.7 Rating 359 Reviews

93 %

of reviewers recommend Bedplanet.com

4.7

Based on 359 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Bedplanet.com 4 star review on 10th April 2022

Alondra S

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I looked all over NJ trying to find this consumer reports top rated mattress and found it online at Bedplanet since it's made here in NJ I was hesitant to order it online. I called Bedplanet and talked to them and they said yes it would be shipped within NJ. The price was exactly right I got the free box spring and a discount so I ordered the cover for the mattress also. The delivery was perfect I was very pleased with this company and definitely recommend buying a mattress from them. This made mattress shopping very easy love the brand and comfort.”

Helpful Report

Posted 7 years ago

“Customer service was prompt and friendly! Would not hesitate one second to use them again.”

Helpful Report

Posted 7 years ago

“From ordering to delivery, the experience was first class. The white glove set up was excellent and would have taken me a long time (and a lot of stress) to do. Thank you!”

Helpful Report

Posted 8 years ago

“Good people 2 do biz with. Had the bed 1 night, hope there R no probs. But even after 1 night my body feels better. Don't hesitate to do biz with these people!”

Helpful Report

Posted 6 years ago

“Great mattress great price. Delivery was prompt.”

Helpful Report

Posted 6 years ago

“Excellent service at time of delivery”

Helpful Report

Posted 8 years ago

“Fast, smooth, great product”

Helpful Report

Posted 7 years ago

“I couldn't be happier with my purchase of Leggett & Platt adjustable bed frame. My order was processed quickly, delivery and set up was completed professionally. Would recommend Bed Planet and my choice of frame to others looking.”

Helpful Report

Posted 6 years ago

“Bed planet had the bed I wanted at a good price, and made sure I knew about their discount. They shipped promptly, and I was pleased with the 'white glove' delivery service. Their website and service feels very customer oriented. Thanks, BedPlanet, I got exactly what I ordered, and am enjoying it thoroughly !!”

Helpful Report

Posted 7 years ago

“When I bought my bed at a local store I did not know I needed special brackets to attach a headboard. After searching locally & on the Internet, I found the best price at Bedplanet.com & was able to use a coupon & get free shipping, too! In addition to the great price, the service was fantastic. Communication was great & shipping was very fast. The product received was exactly what was described and what I needed for my bed. I would recommend this site to anyone looking for a fair price & a flawless transaction! Thanks BedPlanet!”

Helpful Report

Posted 7 years ago

“Excellent service.”

Helpful Report

Posted 8 years ago

“Bit the bullet and got an excellent mattress. BedPlanet was easy to work with and discuss options over the phone. The delivery was a breeze. They set it up, took away the old one and assembled my base. It's a joy to sleep well and know I got excellent value at a fair price!”

Helpful Report

Posted 7 years ago

“Bed delivery was delayed as the driver had the wrong delivery address and wrong customer name. However, he later pulled the packing list and found my correct name/address and made the delivery. Once I moved it into the house/assembled the lift mechanism, all worked very well. However, I strongly recommend at least two people handle moving and assembly....it weighs close to 300 lbs and was quite a task by myself. Otherwise, I'm very happy with the bed base, features of the base, price and delivery (after the driver determined the correct name/address).”

Helpful Report

Posted 6 years ago

“Was able to buy a Consumer Reports top rated mattress that I wanted at a substantial savings. Delivery was very prompt.”

Helpful Report

Posted 7 years ago

“Bedplanet was fabulous, professional, and on top of it. The installers were less than the best, but that isn't Bedplanet's fault--as they are several states away. I would recommend Bedpanet to everyone.”

Helpful Report

Posted 7 years ago

“Fast shipping, right item. Thank you.”

Helpful Report

Posted 8 years ago

“Great product, web site could show schematics with dimensions. Tried to find out the height of the bed with legs set at 10 inches. I called bed planet and was told 14 inches. Actually it's 17 inches. Salesman just guessed?”

Helpful Report

Posted 8 years ago

“BedPlanet provided exceptional customer service and I would not hesitate referring them or making another purchase from them.”

Helpful Report

Posted 7 years ago

“Great experience with bed planet! We have had our mattress for about a month and are enjoying it. It only took a couple of days for it to feel normal. The last time we purchased a mattress, it took awhile to feel just right. Not this time! Happy with our purchase. They also took our old mattress and box spings away. Yay!”

Helpful Report

Posted 7 years ago

“This new mattress will probably want to make guests stay longer! Ooops! The service was great and I most appreciate the fact that I never had to leave home to get this new mattress.”

Helpful Report

Posted 7 years ago

Bedplanet.com is rated 4.7 based on 359 reviews