Bedplanet.com Reviews

Name: Bedplanet.com
Address: 6255 South Durango, Suite 115, Las Vegas, Nevada
Rating: 4.66

4.7 Rating 377 Reviews

92 %

of reviewers recommend Bedplanet.com

4.7

Based on 377 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

Bedplanet.com 4 star review on 10th April 2022

Alondra S

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's not often that you find a retailer with good customer service, but BedPlanet is awesome. For being an online website and not my local store they sure did treat me like they were right around the corner from me. I took them up on their 101 Night Comfort Guarantee on a Sealy mattress I purchased and without any questioning or argument they swapped it out for a different one. Quick delivery and delivered in exactly the time frame quoted. I'll be a customer for life!”

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Posted 7 years ago

“Shipped as promised. Brackets are sturdy, though the fit for California King mattress leaves more gap than I'd like.”

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Posted 7 years ago

“My new base fully met my high expectations. I have a custom made platform bed and the frame fit into it like a glove. It is recessed and looks like it was custom made for the platform bed. I did not find any other adjustable frame that met my rigid criteria. I received a fair price and good service from BedPlanet.”

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Posted 7 years ago

“everything was just great from my first call to me setting and using the bed frame i got.”

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Posted 8 years ago

“After thoroughly researching the mattress I wanted I purchased it on Bedplanet saving me hundreds of dollars. Purchase was easy, delivery smooth.”

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Posted 8 years ago

“Was worried about ordering a mattress online but It was 400 dollars cheaper than the local store and set up was free and they even would take away our old mattress for free! Great Experience and product was perfect. The delivery guys were really nice and even took their shoes off without me asking!!”

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Posted 8 years ago

“Have had the bed for 2 days. So far, my husband and I really like it. We seem to have less aches and pains in the morning.”

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Posted 7 years ago

“Lowest price I could find on my mattress so thought I'd give them a try. Mattress was slightly damaged in shipment to the local delivery agent. I called the customer service line and they arranged for an expedited delivery of a replacement mattress, which was received within a few days. New mattress was delivered and the old one removed with no issues at all. Pleasantly surprised at the ease of resolving this problem and couldn't be happier!”

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Posted 7 years ago

“Excellent Service- quick, easy, and product was just as described.”

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Posted 8 years ago

“Happy altogether!”

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Posted 8 years ago

“We had a very positive experience purchasing a bed from bed planet. The shipment arrived on time and they set everything up. Would buy here again.”

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Posted 8 years ago

“I looked all over NJ trying to find this consumer reports top rated mattress and found it online at Bedplanet since it's made here in NJ I was hesitant to order it online. I called Bedplanet and talked to them and they said yes it would be shipped within NJ. The price was exactly right I got the free box spring and a discount so I ordered the cover for the mattress also. The delivery was perfect I was very pleased with this company and definitely recommend buying a mattress from them. This made mattress shopping very easy love the brand and comfort.”

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Posted 8 years ago

“Customer service was prompt and friendly! Would not hesitate one second to use them again.”

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Posted 8 years ago

“From ordering to delivery, the experience was first class. The white glove set up was excellent and would have taken me a long time (and a lot of stress) to do. Thank you!”

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Posted 8 years ago

“Good people 2 do biz with. Had the bed 1 night, hope there R no probs. But even after 1 night my body feels better. Don't hesitate to do biz with these people!”

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Posted 7 years ago

“Great mattress great price. Delivery was prompt.”

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Posted 7 years ago

“Excellent service at time of delivery”

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Posted 8 years ago

“Fast, smooth, great product”

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Posted 7 years ago

“I couldn't be happier with my purchase of Leggett & Platt adjustable bed frame. My order was processed quickly, delivery and set up was completed professionally. Would recommend Bed Planet and my choice of frame to others looking.”

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Posted 7 years ago

“Bed planet had the bed I wanted at a good price, and made sure I knew about their discount. They shipped promptly, and I was pleased with the 'white glove' delivery service. Their website and service feels very customer oriented. Thanks, BedPlanet, I got exactly what I ordered, and am enjoying it thoroughly !!”

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Posted 8 years ago

Bedplanet.com is rated 4.7 based on 377 reviews