Bedplanet.com Reviews

Name: Bedplanet.com
Address: 6255 South Durango, Suite 115, Las Vegas, Nevada
Rating: 4.71

4.7 Rating 350 Reviews

93 %

of reviewers recommend Bedplanet.com

4.7

Based on 350 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

8889969890

Email:

admin@bedplanet.com

Location:

6255 South Durango,
Suite 115,
Las Vegas
Nevada
89113

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Bedplanet.com 4 star review on 10th April 2022

Alondra Salinas

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shipping was excellent, the guys did an excellent job of bringing in the mattress, which weighs 150 lbs, and set it up with no problems. Everything from the purchase to the delivery went great. The mattress was just what we were expecting, very comfortable. Bed planet is an excellent company to deal with and I would not hesitate to purchase from them again. Thanks everybody. Well done.”

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Posted 6 years ago

“good price, good product & great customer service!”

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Posted 7 years ago

“I'm very satisfied. They answered my emails quickly, gave me a good price and quick delivery. We may be ordering mattresses. Thanks!”

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Posted 6 years ago

“RB. STAND UP GUY, ENJOY RETIREMENT.”

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Posted 6 years ago

“AAA+++”

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Posted 7 years ago

“Love the bed and the service. Would definitely recommend.”

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Posted 6 years ago

“King Mattress”

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Posted 6 years ago

“I ordered from Bedplanet based on earlier stellar reviews and after receiving my order to my door I like wise submit a 5-star rating :clap:”

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Posted 6 years ago

“When I purchased my mattress frame the legs were 9 inches. The mattress came up to my hip. Now with the smaller bed legs, the mattress is a reasonable height. The product was sturdy and I am very pleased with the outcome.”

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Posted 7 years ago

“Great customer service and prompt delivery. A rep called to confirm our shipping address to prevent any unnecessary delay to our order. The product purchased was exactly perfect and competitively priced. Thanks”

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Posted 7 years ago

“Same nice Sternes and Foster for less $ . Great setup by very qualified delivery service and NO TAX. Two weeks from order to setup....very happy !!”

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Posted 7 years ago

“After searching at my local retail stores for a bed I finally found one that I liked and wanted to purchase. There was a Labor Day Sale happening and every store had the same exact price but I decided to go online to see what I could find. While Bed Planet had the same price I still had some questions for them and they wowed me with their knowledge and how warm and appreciative they were of my potential order. I even asked a couple of questions that I already knew the answer to and they aced the test! Another reason I decided to go with Bed Planet is when they pointed out I would be saving the sales tax which in my county is very high. It seems as though there are mattress stores on almost every corner, but when you have a place like Bed Planet why would you go anywhere else?!!”

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Posted 6 years ago

“From ordering when I needed specific measurements to delivery, the customer service was extraordinary.”

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Posted 7 years ago

“Very good experience. Delivery was made within the designated time period - in fact, I was told I'd be 1st delivery of the day so I could arrange my schedule accordingly, a big plus. Most give you a 3 or 4 hour time frame but won't commit to honing in more specifically. All went smoothly. The product, a mattress, was as expected re firmness, etc. and I'm quite satisfied.”

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Posted 7 years ago

“I was hesitant to order mattresses online but this company is great. Any time I had questions, they were easily accessible and they took the initiative to make sure that the order was legit since the delivery address and billing address were different. I wouldn't get a mattress any where else.”

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Posted 7 years ago

“We bought a split King Glideaway Odessa adjustable bed with elevation kits for both sides and couldn't be happier with the purchase from Bedplanet. The bed arrived in a reasonable amount of time and is now in use! Bedplanet had the best price we could find.”

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Posted 6 years ago

“I ordered an adjustable bed for my 83 year old Mom from BedPlanet.com and was so pleased by the specialized treatment that we received throughout the whole process. I initially found the product and pricing online at BedPlanet.com but then called to ask a few questions and the customer service person I spoke to was so helpful!. The bed arrived earlier than the expected delivery time, and the company that came to set it up was also very professional, pleasant and great to work with. I highly recommend BedPlanet.com.”

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Posted 7 years ago

“Since I am still leary of making big purchases on-line, I do a LOT of research. I had been researching mattresses for 3-4 months and kept coming back to bedplanet.com. Even so, I set out to look around locally and price shop for the mattress I was considering. I also wanted to actually lay on the one I was considering to see if I felt it would work out for me. This would be a pricey purchase as I really wanted to get an adjustable base with it and my budget was very tight. I tried out the mattress at a well known mattress chain store and loved it. They were having a sale and offered me a deal to get both the mattress and the adjustable base. I went ahead and put the purchase on layaway to hold the price until our remodel was done and I could take delivery. After the purchase I still kept questioning if I had made the right decision. The adjustable base they offered was very plain and basic and I kept feeling like I could do better. So back to Bed Planet I went to look again. This time I called them and spoke with Richard Bosworth. I can't say enough good about Richard! Besides having a great personality and customer service skills, he worked with me and gave me a really good deal on a combo set, the mattress I wanted AND a much upgraded adjustable base from the one I had on layaway. It was a no brainer. I ordered the combo set from Richard and went back and cancelled my layaway with the local company, which they were not too pleased about. The manager tried his best to talk me out of cancelling (including using a few subtle scare tactics about ordering on-line) and even offered me another discount, because he just couldn't believe I would actually want to purchase a mattress on-line...oh the horror of it! He couldn't comprehend that even with the additional discount he offered, I was still getting a better deal AND an upgraded adjustable base with Bed Planet. Once my purchase was made with bedplanet.com Richard was still there to promptly answer my emails with the few additional questions I had. He was always very pleasant and patient. Everything went as I was told it would, right on schedule. I have nothing negative to say about Bed Planet. This was my largest on-line purchase ever and I have no regrets. I highly recommend them.”

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Posted 7 years ago

“Unbeatable price and service. Very, very pleased. I will certainly purchase from Bed Planet in the future!”

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Posted 6 years ago

“I like to shop local but I saved 25% (after rebate) buying from BedPlanet.com. That was too good of deal to pass up! Shipping was reasonably quick and delivery was a breeze.”

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Posted 6 years ago

Bedplanet.com is rated 4.7 based on 350 reviews