Bedplanet.com Reviews

Name: Bedplanet.com
Address: 6255 South Durango, Suite 115, Las Vegas, Nevada
Rating: 4.65

4.7 Rating 376 Reviews

92 %

of reviewers recommend Bedplanet.com

4.7

Based on 376 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

Bedplanet.com 4 star review on 10th April 2022

Alondra S

Anonymous

Anonymous // 01/01/2019

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“Everything was delivered in very good condition I put them up and everything worked great thanks”

Helpful Report

Posted 4 months ago

Hi Nicky, Thanks for the kind feedback. We’re glad everything arrived in good condition and worked well. If you need anything else, we’re here to help. Best regards, Bed Planet Team

Posted 3 months ago

“Premium sheet sets sent to your front door. Nice. Will purchase from again and a recommended retailer.”

Helpful Report

Posted 4 months ago

Hi there, Thank you for sharing such a thoughtful review. We’re thrilled you had a great experience and would recommend us. If you need anything else, just reach out. Best regards, Bed Planet Team

Posted 3 months ago

“The pillow presses on the carotid arteries when used while lying on your back. To make it acceptable I removed the cover and trimmed off enough to prevent pressure to the sides of the neck.”

Helpful Report

Posted 4 months ago

Hi Douglas, Thanks for sharing your experience. I’m sorry the pillow caused pressure on your neck. It sounds like your remedy worked for you. That's good to hear. Please reach out if we can be of any assistance. Kind regards, Team Bedplanet.com

Posted 3 months ago

“Was delivered quick. I ordered an open box, I was a little skeptical on doing that. Received the box with everything that you needed in it to set up the bed. I would order again from bed planet in a minute. It was a great experience.”

Helpful Report

Posted 4 months ago

Hi Pamela, Thank you for the kind review. We’re glad the delivery was quick and that the open box had everything you needed. We’d be happy to help with anything else in the future. Best regards, Bed Planet Team

Posted 3 months ago

“The pricing was terrific and scheduling delivery was painless. Excellent communication through the entire process.”

Helpful Report

Posted 4 months ago

Hi August, Thank you for the kind review. We’re glad the pricing, painless scheduling, and clear communication throughout the process met your expectations. If there’s anything else we can help with, just let us know. Best regards, Bed Planet Team Liebe Grüße, Team Bedplanet.com

Posted 3 months ago

“Buyer beware. If you order anything online you can not return it whether it was opened or not. What a JOKE! They made an exception for me allegedly and charged me 20% restock PLUS $60 “PRE PAID” shipping for a 7lb box for an $80 set of bed frame legs for a net of $3.99! Again buyers beware”

Helpful Report

Posted 5 months ago

Hi Donald, We’re sorry you’re upset. Our return policy is posted at the bottom of every page, and we aim to be transparent about fees. If you’d like, please contact us directly so we can review your order and see what can be done. Kind regards, Team Bedplanet.com

Posted 3 months ago

“Incredibly comfortable, definitely what I was hoping for. The lavender is a lovely touch.”

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Posted 2 years ago

Hi Catherine. Thanks for the nice review. I'm happy to hear that you're enjoying your Malouf pillow with the lavender scent. If you need anything else for your house, let us know. We also manage and run lasvegasfurnitureonline.com where you'll find everything for the house.

Posted 1 year ago

Hi Catherine, Thank you for the kind review. We’re glad to hear the mattress is incredibly comfortable and that the lavender detail was a lovely touch. If there’s anything else you’d like or if we can help with future purchases, just let us know. Best regards, Bed Planet Team Kind regards, Team Bedplanet.com

Posted 3 months ago

“This is the only place where I could find the shorter legs for our adjustable bed. It was easy to order online, description was perfect, shipping was fast and the product works well.”

Helpful Report

Posted 2 years ago

Dear Florence,Thank you so much for your amazing 5-star rating of Bedplanet.com! We are thrilled to hear that we were able to provide you with the shorter legs for your adjustable bed. We understand the importance of finding the right products to suit your specific needs. We also appreciate your kind words about our online ordering process, detailed product descriptions, fast shipping, and the functionality of the product itself. Ensuring a seamless and satisfying shopping experience is one of our top priorities. We truly value your support and we're grateful for the opportunity to serve you. Should you require any further assistance or have any questions in the future, please don't hesitate to reach out to us. Thank you once again for choosing Bedplanet.com! Best regards, Adam Bed Planet

Posted 1 year ago

“So helpful and responsive to all questions! And I had quite a few:) Walked me thru the process and timeline as well. Outstanding customer service.”

Helpful Report

Posted 2 years ago

Dear Patricia,Thank you so much for your glowing 5-star rating of Bedplanet.com! We greatly appreciate your kind words and are thrilled to hear that you found our customer service to be outstanding. We always strive to be helpful and responsive to our customers' questions, no matter how many they may have. We are delighted that we were able to walk you through the process and timeline with ease. Your satisfaction is our top priority! Thank you once again for your generous review. We are here to assist you whenever you need us. Have a wonderful day! Best regards, Bed Planet

Posted 1 year ago

“Ordered online, Bed Planet price matched, and I had my new mattress about three weeks later.”

Helpful Report

Posted 2 years ago

Dear Heather,Thank you so much for your fantastic 5-star rating of Bedplanet.com! We truly appreciate your support and feedback. We are thrilled to hear that you had a great experience with us. It's wonderful to know that our price matching policy was able to meet your expectations while ordering online. We understand the importance of making sure you receive the best deal possible. Additionally, we're glad that your new mattress arrived promptly, just as you expected. Your satisfaction is our top priority, and we always strive to deliver products in a timely manner. Once again, thank you for choosing Bedplanet.com and sharing your positive experience. If you have any further comments or inquiries, don't hesitate to reach out. We're here to assist you. Warm regards, Adam Gordon Bed Planet

Posted 1 year ago

“Shipped and arrived quickly. Perfect fit!”

Helpful Report

Posted 2 years ago

“Shorter (5") legs for adjustable bed: Good shipping time, well packaged, compatible with frame as stated. Con: Rather expensive compared to other brands.”

Helpful Report

Posted 2 years ago

“Communicate very well to ensure what I ordered was correct”

Helpful Report

Posted 2 years ago

“The device to connect a headboard to an adjustable bed frame came with no instructions. After several attempts I was able to fit it although the design of the device would suggest it is for a more universal fit and therefore a close fit, but not ideal.”

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Posted 2 years ago

“Guys that brought my new headboard did a great job following my directions for correct height adjustment. On time. Went great.”

Helpful Report

Posted 2 years ago

“I ordered a headboard bracket for my bed platform. Initially, it was delivered with a missing part. I called BedPlanet and within 2 days I had the part in my hand. Appreciate the quick service.”

Helpful Report

Posted 2 years ago

“Excellent seller. Would do business again.”

Helpful Report

Posted 2 years ago

“Great product. Fast delivery. Worked exactly as planned.”

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Posted 2 years ago

“Great price with 10% off and no sales tax. Friendly staff”

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Posted 2 years ago

“Just bought a Sealy Black Opal king mattress and service and delivery was great. However, the firm version is not what I wanted and is not comfortable for my husband’s arthritis. Is there any way I could return it for the plush version of the same mattress?”

Helpful Report

Posted 2 years ago

Bedplanet.com is rated 4.7 based on 376 reviews