BedPlanet.com Reviews

Name: BedPlanet.com
Address: 3025 E Post Rd, Las Vegas
Rating: 4.71

4.7 Rating 350 Reviews

93 %

of reviewers recommend BedPlanet.com

4.7

Based on 350 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

BedPlanet.com 4 star review on 10th April 2022

Alondra S

Anonymous

Anonymous // 01/01/2019

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“worked well...instructions could be better but YouTube video helped lots. Very well made and will last a long long time.”

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Posted 2 years ago

“Tanner’s service and Bedplanet products exceed my expectations every time”

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Posted 2 years ago

“The order process was easy and customer support and interface with Synchrony were great. But, so far the delivery system has been disappointing and poor. I ordered the Tempur Luxe Adapt on 8/3 and was told delivery would be about 2 weeks. On 8/13, I received a call from Tori, 503-691-7706 who said the bed and foundation had arrived in Wilsonville, Or (100 miles away), but they didn't have a route towards that way quite yet. They would reach out to me in the next couple of weeks to schedule a delivery. As of tomorrow, 9/3, it will be 3 weeks with the delivery company and nothing, thus the huge disappointment. If the bed and foundation are not received and installed by 9/10, I will be telling them to return it to you as well as to tell you to credit the Synchrony account, for the full amount of bed and foundation. At this point, I'm thinking I should have purchased more locally. Susan Norris”

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Posted 2 years ago

“Product arrived faster then promised in great condition.”

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Posted 2 years ago

“I am totally impressed with Kelli who answers the phones, and the sales people that guided me in understanding how each chair works and what would be best to suit my needs. My first chair came damaged and they very quickly took care of the problem and had another one sent out. I truly love my chair I use it almost every day, or at least every time I’m home. I would highly recommend this company for the professional support, kindness, honesty. They were so patient and answered all my questions and concerns.”

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Posted 2 years ago

“There was a little bit of damage to the bracket and the installation process is much more involved than I thought it would be. I will probably eventually install the brackets, but it requires removing the large, cumbersome mattress and setting the bed frame on its side. I would have returned the product, but did not find an easy way to do so.”

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Posted 2 years ago

“Purchasing from BedPlanet.com was a very good experience. The bed frame was offered at an attractive price. Customer service was knowledgeable and my questions were answered promptly. The bed frame was shipped quickly and BedPlanet.com partnered with an excellent local company for in the house delivery.”

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Posted 2 years ago

“I thought you gauged me a bit on the return.”

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Posted 2 years ago

“You can buy a bed anywhere, but you will not get better customer service than you will at BedPlanet.com. Super responsive and very helpful. Excellent experience overall. Highly recommended!”

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Posted 2 years ago

“The only thing I can think of that would improve BedPlanet is to speed up the process. I do appreciate saving a bit of money, but it sure did take much longer. The delivery service was great and took care of the white glove delivery/setup/take-away of the old bed. I am enjoying my bed very much.”

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Posted 2 years ago

“Had a mid-shipment delivery problem with a bed frame order between the long haul shipper that picked up the order from the manufacturer, and the end point freight delivery who refused the delivery due to damage, which required a replacement order. BedPlanet was very helpful with keeping me up to date with what was happening, and made sure I was contacted by the end point freight delivery company with tracking and delivery notifications.”

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Posted 2 years ago

“It was exactly what I ordered and fit the bed frame perfectly. Easy to install.”

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Posted 2 years ago

“Had a great experience working with Tanner at BedPlanet. Great price, great customer service, under promised and over delivered. What more could you ask for?”

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Posted 2 years ago

“A GREAT COMPANY to do business with. I will definitely buy more from them. DEFINITELY A+A+A+”

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Posted 2 years ago

“It was a pleasure doing business with their customer support warranty department I would recommend bed planet to anyone!!”

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Posted 2 years ago

“I have not put them up yet. They are too heavy for my wife and me to do ourselves. Waiting on one off my sons to help.”

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Posted 2 years ago

“I thoroughly enjoyed working with Tanner! He explained the terms of sale completely, which made me comfortable to spend thousands of dollars on line. Ordered my bed Friday, and although Tanner told me it could take a few weeks to get delivered, I was sleeping in it 6 days later. Tanner over delivered! Couldn’t be happier!”

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Posted 2 years ago

“Great service on bedding parts and getting them out. I would use them again.”

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Posted 2 years ago

“Great experience from start to finish buying from BedPlanet. Very competitive prices on their mattresses and the customer service was amazing. Tanner was very helpful whenever I had a question. The shipping was also faster than expected. Would 100% recommend BedPlanet and would gladly buy from them again.”

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Posted 3 years ago

“Complete selection. great prices, fast delivery. Couldn’t be easier!”

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Posted 3 years ago

BedPlanet.com is rated 4.7 based on 350 reviews