Bedplanet.com Reviews

Name: Bedplanet.com
Address: 6255 South Durango, Suite 115, Las Vegas, Nevada
Rating: 4.65

4.7 Rating 376 Reviews

92 %

of reviewers recommend Bedplanet.com

4.7

Based on 376 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

Bedplanet.com 4 star review on 10th April 2022

Alondra S

Anonymous

Anonymous // 01/01/2019

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“Parts in stock and quick free shipping”

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Posted 4 years ago

“Did not come with enough screws so I had to go to the hardware store and spend more money”

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Posted 4 years ago

“Service was fast and perfect. Shipping was super fast and got my product faster that I expected and in perfect condition.”

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Posted 4 years ago

“Quick delivery. Great service. Exactly what I was looking for. Thanks!”

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Posted 4 years ago

“My package arrived on time and was exactly as expected. Thank you!”

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Posted 4 years ago

“Ordered 2 beds and the customer support was amazing! They went above and beyond to get me the beds on time and made sure I was happy. Would totally buy from them again!”

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Posted 4 years ago

“These guys price matched /beat another site. Tanner was so friendly and helpful. He really went out of his way to help me and get my new recliner on its way. I am so happy I did business with them. Tanner handled all of the minor issues that were coming up with my financing so I didn’t have to. I’m so impressed”

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Posted 4 years ago

“Fast shipment. Good customer service.”

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Posted 4 years ago

“Ordered a pillow from you recently and had a small snafu. Contacted Kelly at customer service and she quickly and professionally took care of the problem. First class service!!”

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Posted 4 years ago

“Good price! Smooth shipping!”

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Posted 4 years ago

“The store from which I purchased my adjustable base bed did not have the hardware necessary to attach the base to my headboard. However, the store manager referred me to BedPlanet so that I could order it. It took about a month for my order to arrive and another two weeks to find someone to attach the hardware to the base and then to the headboard. Fortunately, the hardware fit the base and the headboard. Problem solved!”

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Posted 4 years ago

“Their customer service is amazing!”

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Posted 4 years ago

“Great customer service and was right on top of the # 1 customer service minded! I’ll do busy again with these folks”

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Posted 4 years ago

“Great prices, great delivery, on time when needed. I could not have asked for more”

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Posted 4 years ago

“We found the mattress we were looking for in good price and it was easy to navigate the website and to make a purchase but the delivery time was 1.5 months due to absence of the product in stock. So, as a buyer I would like to know about this in the moment of purchase, not waiting for two weeks and then making an enquiry myself. A representative called me later to know if I am still willing to wait and I appreciate it. The delivery itself was excellent, the driver came on time, was very helpful and polite. So, as a summary I am satisfied with the company and my purchase. And I do recommend them.”

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Posted 4 years ago

“Love my new bedding!!! Great quality”

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Posted 4 years ago

“Just what we needed. Delivery was smooth and when expected.”

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Posted 4 years ago

“Great team, even when we had some issues with delivery they made sure to reach out to us and follow up on the progress. Would definitely recommend bedPlanet to a friend!”

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Posted 4 years ago

“the delivery company messed up delivery and my adjustable bed was damaged by a forklift. I had to sign the delivery papers before the driver unloaded the bed. Upon inspection I found the damage which seemed to be hidden by placing it on the pallet facing down. I called customer service to report it and within less than a week I receivet the damaged replacement part thanks to the outstanding customer service”

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Posted 4 years ago

“Great customer service and communication. I had one sales person I worked with (Kelly) who kept me up to date on my back ordered item. Not the usual customer service experience! Would definitely recommend them!”

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Posted 4 years ago

Bedplanet.com is rated 4.7 based on 376 reviews