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Bedplanet.com Reviews

4.6 Rating 394 Reviews
91 %
of reviewers recommend Bedplanet.com
4.6
Based on 394 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
Greater than 84%
Customer Service
Communication Channels
Telephone, Email
Read Bedplanet.com Reviews

About Bedplanet.com:

Bedplanet has been helping people sleep better since 1995. We carry mattresses, adjustable bases, bedding and bedroom furniture from Tempur-Pedic, Sealy, Stearns & Foster, Beautyrest, Serta, Reverie and more, with free nationwide shipping, a 110% price match and a 90-night comfort guarantee. Shop online or visit our Las Vegas showroom.

Visit Website

Phone:

8889969890

Email:

admin@bedplanet.com

Location:

6255 South Durango,
Suite 115,
Las Vegas
Nevada
89113

Write Your review

Anonymous
Anonymous  // 01/01/2019
“My sales rep Tanner was..informative..patient...and knowledgeable...he handled all my concerns....it was a pleasure doing business with him”
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Posted 4 years ago
“Very happy with my headboard purchase! I bought it in “oatmeal” for my full/double size bed. Assembly was simply and came with instructions. Only when it arrived the box was slightly opened. But everything was okay! I love my headboard! Would recommend!”
Bedplanet.com 4 star review on 10th April 2022
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Posted 4 years ago
“Excellent customer service. They went above and beyond to help me”
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Posted 4 years ago
“The Bed planet is a great company to do business with. The mattress that we ordered our California king is perfect. I had called a few times to the Bed planet that asked a few questions and everything that I asked was answered to my satisfaction. Once again a very happy customer. I highly recommend them. Thank you Bed planet”
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Posted 4 years ago
“Great service - fast shipping - great help video - great purchase.”
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Posted 4 years ago
“Great service and fast shipping”
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Posted 4 years ago
“It took 2 months to get the bed not 3 weeks, I had to keep calling and e--mailing even after I was told it was delivered to the delivery company. I will never recommend to anyone to buy from Bed Planet. The people were nice but the service is terrible.”
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Posted 4 years ago
“Adam was very helpful. Delivery was 2 1/2 weeks after order. Reverie 650 split Cal/King with reverse Trendelenberg is perfect for those with GERD.”
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Posted 4 years ago
“Quality of product was poor. Metal support broke within first 2 weeks. I had already had a complaint in due to damage of the product when it arrived. They sent another bed, but refused to replace the bent metal piece.”
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Posted 4 years ago
“The chair has a very audible groaning/creaking sound when the right arm air bags compress. for over 10,000 dollars, this is a bit disappointing.”
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Posted 4 years ago
“Had my hard to find mattress by Sealy. Also at a great price. The customer service was top notch as I had an issue between the bedroom frame I purchased elsewhere but BedPlanet actually helped in solving the problem. Thank you.”
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Posted 4 years ago
“loved the fact that i found the exact mattress my mom wanted but it took very long to be delivered. ETA was 12/21/21 and we received maybe 2-3 weeks later. So if you're in no rush I definitely recommend bedplanet.”
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Posted 4 years ago
“Bed arrived in very poor condition with box torn and gouged and both ends resealed in transit. Shipping was long due to custom and UPS hang ups. Will inspect within next day to confirm all is okay. Such aspects of the transaction deduct 2 stars from overall experience. Bedplanet however upon ordering the bed was very helpful and professional. If bed is in great condition I will revise my rating accordingly. I”
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Posted 4 years ago
“Great price and delivery on a nice mattress .”
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Posted 4 years ago
“When it turned out that a closed-out product I ordered was out of stock, Bed Planet contacted me and offered me an in-stock upgrade for the same price. My upgraded beds quickly arrived in perfect condition. I am impressed (and grateful).”
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Posted 4 years ago
“I am pleased with the beds”
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Posted 4 years ago
“Great service with even better communication! Extremely willing to help give information”
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Posted 4 years ago
“This bed is fantastic. I own two Magniflex and love them both. This one is soft but perfectly soft, not too soft but definitely not hard so I am extremely pleased. Quality is very high. You cannot take the cover off of this model but with a good barrier cover I see no point. If there are two people who both love soft, this is the mattress!”
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Posted 4 years ago
“Parts in stock and quick free shipping”
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Posted 4 years ago
“Did not come with enough screws so I had to go to the hardware store and spend more money”
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Posted 4 years ago
Bedplanet.com is rated 4.6 based on 394 reviews