Bedplanet.com Reviews

Name: Bedplanet.com
Address: 6255 South Durango, Suite 115, Las Vegas, Nevada
Rating: 4.62

4.6 Rating 394 Reviews

91 %

of reviewers recommend Bedplanet.com

4.6

Based on 394 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 84%
Customer Service
Communication Channels	Telephone, Email

About Bedplanet.com:

Bedplanet has been helping people sleep better since 1995. We carry mattresses, adjustable bases, bedding and bedroom furniture from Tempur-Pedic, Sealy, Stearns & Foster, Beautyrest, Serta, Reverie and more, with free nationwide shipping, a 110% price match and a 90-night comfort guarantee. Shop online or visit our Las Vegas showroom.

Visit Website

Phone:

8889969890

Email:

admin@bedplanet.com

Location:

6255 South Durango,
Suite 115,
Las Vegas
Nevada
89113

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Bedplanet.com 4 star review on 10th April 2022

Alondra S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a king bed. Customer service was fantastic and the bed is top quality, exactly what I pictured it would be. Assembly was super easy and I had it done in an hour by myself. I very specifically wanted this king bed and this was the ONLY website that was carrying it, everywhere else was out of stock. Not only that, they had the BEST price for it! I couldn’t be happier :)”

Helpful Report

Posted 5 years ago

“Asked for a return slipp and was told it would be mailed. Still have not received any email confirmation”

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Posted 5 years ago

“I’m happy with this transaction! Well done!”

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Posted 5 years ago

“Ordered bed extensions for my king size adjustable frame. They came in much sooner than estimated and were a perfect fit!! Really great first experience with Bed Planet! I will definitely come back for any future bed needs.”

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Posted 5 years ago

“worked well...instructions could be better but YouTube video helped lots. Very well made and will last a long long time.”

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Posted 5 years ago

“Tanner’s service and Bedplanet products exceed my expectations every time”

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Posted 5 years ago

“The order process was easy and customer support and interface with Synchrony were great. But, so far the delivery system has been disappointing and poor. I ordered the Tempur Luxe Adapt on 8/3 and was told delivery would be about 2 weeks. On 8/13, I received a call from Tori, 503-691-7706 who said the bed and foundation had arrived in Wilsonville, Or (100 miles away), but they didn't have a route towards that way quite yet. They would reach out to me in the next couple of weeks to schedule a delivery. As of tomorrow, 9/3, it will be 3 weeks with the delivery company and nothing, thus the huge disappointment. If the bed and foundation are not received and installed by 9/10, I will be telling them to return it to you as well as to tell you to credit the Synchrony account, for the full amount of bed and foundation. At this point, I'm thinking I should have purchased more locally. Susan Norris”

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Posted 5 years ago

“Product arrived faster then promised in great condition.”

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Posted 5 years ago

“I am totally impressed with Kelli who answers the phones, and the sales people that guided me in understanding how each chair works and what would be best to suit my needs. My first chair came damaged and they very quickly took care of the problem and had another one sent out. I truly love my chair I use it almost every day, or at least every time I’m home. I would highly recommend this company for the professional support, kindness, honesty. They were so patient and answered all my questions and concerns.”

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Posted 5 years ago

“There was a little bit of damage to the bracket and the installation process is much more involved than I thought it would be. I will probably eventually install the brackets, but it requires removing the large, cumbersome mattress and setting the bed frame on its side. I would have returned the product, but did not find an easy way to do so.”

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Posted 5 years ago

“Purchasing from BedPlanet.com was a very good experience. The bed frame was offered at an attractive price. Customer service was knowledgeable and my questions were answered promptly. The bed frame was shipped quickly and BedPlanet.com partnered with an excellent local company for in the house delivery.”

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Posted 5 years ago

“I thought you gauged me a bit on the return.”

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Posted 5 years ago

“You can buy a bed anywhere, but you will not get better customer service than you will at BedPlanet.com. Super responsive and very helpful. Excellent experience overall. Highly recommended!”

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Posted 5 years ago

“The only thing I can think of that would improve BedPlanet is to speed up the process. I do appreciate saving a bit of money, but it sure did take much longer. The delivery service was great and took care of the white glove delivery/setup/take-away of the old bed. I am enjoying my bed very much.”

Helpful Report

Posted 5 years ago

“Had a mid-shipment delivery problem with a bed frame order between the long haul shipper that picked up the order from the manufacturer, and the end point freight delivery who refused the delivery due to damage, which required a replacement order. BedPlanet was very helpful with keeping me up to date with what was happening, and made sure I was contacted by the end point freight delivery company with tracking and delivery notifications.”

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Posted 5 years ago

“It was exactly what I ordered and fit the bed frame perfectly. Easy to install.”

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Posted 5 years ago

“Had a great experience working with Tanner at BedPlanet. Great price, great customer service, under promised and over delivered. What more could you ask for?”

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Posted 5 years ago

“A GREAT COMPANY to do business with. I will definitely buy more from them. DEFINITELY A+A+A+”

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Posted 5 years ago

“It was a pleasure doing business with their customer support warranty department I would recommend bed planet to anyone!!”

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Posted 5 years ago

“I have not put them up yet. They are too heavy for my wife and me to do ourselves. Waiting on one off my sons to help.”

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Posted 5 years ago

Bedplanet.com is rated 4.6 based on 394 reviews