Login
Start Free Trial Are you a business? Click Here

Bedplanet.com Reviews

4.7 Rating 364 Reviews
92 %
of reviewers recommend Bedplanet.com
4.7
Based on 364 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email
Read Bedplanet.com Reviews
Anonymous
Anonymous  // 01/01/2019
So helpful. Great service and price! Item arrived quickly. With definitely purchase again.
Helpful Report
Posted 6 years ago
Just what I needed and easy to install thanks to the video!!
Helpful Report
Posted 6 years ago
Chatted with Bedding Specialist Tanner Cardenas in-line, then went to finalize the purchase & asked Tanner to call with details & answer to a few questions. He answered everything & I purchased that same evening. Was impressed with his attention to detail, as this was Saturday evening of Easter weekend. Definitely went above & beyond. Bedding delivers in 2 days from today & I am anxious to start sleeping on it.
Helpful Report
Posted 6 years ago
Great customer service! When my shipment was slightly outside the delivery window, the store called the delivery group to make the delivery happen ASAP. Would absolutely order again.
Helpful Report
Posted 6 years ago
Tannerwasgreat!Superhelpfulandmadeorderingeasy.We’veonlyusedthebedoncesofarbutit’sasadvertised!
Helpful Report
Posted 6 years ago
Great customer service, smooth delivery, unbeatable prices!
Helpful Report
Posted 6 years ago
Very helpful. Great communication and nice, to boot! Pleasure
Helpful Report
Posted 6 years ago
The product I wanted was on back order and they reached out to me to see if I wanted to cancel the order or hold it until it came in. It was shipped as soon as it came in. Very happy with customer service and the product!!
Helpful Report
Posted 6 years ago
Kelley was so helpful when I called to place my order for a Glideaway adjustable bedframe. She was professional, knowledgeable, and customer orientated. It was a pleasure dealing with her and Tanner. They are truly an asset to Bedplanet. The ordering process went smoothly and was delivered on the date promised. The lead person from the third party delivery company was fine but the other two workers could have displayed more professional behavior.
Helpful Report
Posted 6 years ago
Good experience. Mattress arrived as promised. Actual people responded on the phone, a real plus these days. Thank you!
Helpful Report
Posted 6 years ago
Your product and services provided were top notch. From the persons I spoke with, the web sir I used to select my purchase to the product delivered were very satisfactory.
Helpful Report
Posted 6 years ago
We like our mattress & the men who delivered it & removed our old one. :)
Helpful Report
Posted 6 years ago
My experience with bedplanet was great! All my questions and concerns were taken care of right away! A1 customer service!!
Helpful Report
Posted 6 years ago
We came to Las Vegas just to see the glideaway bed. It’s one of the best motorized bed bases for people with acid reflux. Tanner was super helpful and we are are very happy with the bed. Also had a great weekend in Vegas!
Helpful Report
Posted 6 years ago
Very prompt va courteous from asked to delivery
Helpful Report
Posted 6 years ago
i called to get info on an adjustable bed i talked to tanner not only was he polite but very knowledgeable about the bed. with all the info he gave me i was convinced this bed is what i needed. tanner is a great person to have on your staff!!!!
Helpful Report
Posted 6 years ago
Excellent people to deal with. I highly recommend them.
Helpful Report
Posted 6 years ago
Excellent customer service and an incredibly responsive staff. I'll say I had some trouble with shipping using White Glove Delivery - but I don't place any of that on the fault of the staff at BedPlanet. Whenever I called them with a concern they were quick to do what they could to try and remedy the situation. Great people. As far as prices go - I genuinely believe you will not find a better price elsewhere. I had been mulling over buying an ODESSA + ELEVATION KIT for months. This was the only place where I got an affordable price for it. If I need to get a new mattress, I definitely believe I'll be ordering from here again. Big thanks to everyone who helped me with my order!
Helpful Report
Posted 6 years ago
Excellent bed, very knowledgeable and patient staff, amazing price! Absolutely the best place to buy a Glideaway bed!
Helpful Report
Posted 6 years ago
My Representative Was Tanner and he is the Absolute Best in the Business. Thank You
Helpful Report
Posted 6 years ago
Bedplanet.com is rated 4.7 based on 364 reviews