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Bedplanet.com Reviews

4.7 Rating 359 Reviews
93 %
of reviewers recommend Bedplanet.com
4.7
Based on 359 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Bedplanet.com Reviews
Anonymous
Anonymous  // 01/01/2019
Excellent customer service. All of my questions were answered expeditiously.
Helpful Report
Posted 5 years ago
I could not find a store locally that carried the Reverie brand. I had tried one at Mattress Firm but it was a base model. Bed Planet had the model I wanted. We spoke on the phone to the sales rep, got it ordered and a week later it was here. The Reverie brand is the quietest adjustable base and most comfortable base I have ever tried. We shopped for 2 months every weekend but the Reverie was the best. The price was awesome everything was exactly as promised!!! If we buy more beds, we will buy from Bed Planet only!!! Thanks so much for quality and a no pressure sale!!
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Posted 5 years ago
Very professional and attentive right from the start. Can't get any better than great services at great prices!
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Posted 5 years ago
the brackets worked well as I used them to install my old headboard fast delivery
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Posted 5 years ago
Excellent service!! Thank you so much Tanner!! 👊🏾
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Posted 5 years ago
Fast excellent service
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Posted 5 years ago
Nice people, good service
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Posted 5 years ago
Tanner was both knowledgeable and very helpful. Great experience!
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Posted 5 years ago
Tanner was very attentive, and cover all my questions immediately. He was always having a fast response. Make the process easy and quick, Thank you Tanner!!!
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Posted 5 years ago
Great company! Very easy to work with.
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Posted 5 years ago
Great prices, knowledgeable staff, very easy to work with.
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Posted 5 years ago
I received my email with the policy attached. Thank you for your help and I love my new chair my husband is using an it is really helping him with a,shoulder and hand problem. So glad I found this!,never knew anything like this existed. I was paying $120.00 a month for massages. I will pay for this chair in little over a year. I was even able to use my Flex spending money put aside for massage to pay for it. Great invention!
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Posted 5 years ago
I’m Happy with the help of sale Person and ship quick.
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Posted 5 years ago
Love my bed. Excellent customer service.
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Posted 5 years ago
Item arrived quickly and it was just what we needed!
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Posted 5 years ago
So helpful. Great service and price! Item arrived quickly. With definitely purchase again.
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Posted 5 years ago
Just what I needed and easy to install thanks to the video!!
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Posted 5 years ago
Chatted with Bedding Specialist Tanner Cardenas in-line, then went to finalize the purchase & asked Tanner to call with details & answer to a few questions. He answered everything & I purchased that same evening. Was impressed with his attention to detail, as this was Saturday evening of Easter weekend. Definitely went above & beyond. Bedding delivers in 2 days from today & I am anxious to start sleeping on it.
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Posted 5 years ago
Great customer service! When my shipment was slightly outside the delivery window, the store called the delivery group to make the delivery happen ASAP. Would absolutely order again.
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Posted 5 years ago
Tannerwasgreat!Superhelpfulandmadeorderingeasy.We’veonlyusedthebedoncesofarbutit’sasadvertised!
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Posted 5 years ago
Bedplanet.com is rated 4.7 based on 359 reviews