Login
Start Free Trial Are you a business? Click Here

Bedplanet.com Reviews

4.7 Rating 364 Reviews
92 %
of reviewers recommend Bedplanet.com
4.7
Based on 364 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email
Read Bedplanet.com Reviews
Anonymous
Anonymous  // 01/01/2019
Purchasing from BedPlanet.com was a very good experience. The bed frame was offered at an attractive price. Customer service was knowledgeable and my questions were answered promptly. The bed frame was shipped quickly and BedPlanet.com partnered with an excellent local company for in the house delivery.
Helpful Report
Posted 4 years ago
I thought you gauged me a bit on the return.
Helpful Report
Posted 4 years ago
You can buy a bed anywhere, but you will not get better customer service than you will at BedPlanet.com. Super responsive and very helpful. Excellent experience overall. Highly recommended!
Helpful Report
Posted 4 years ago
The only thing I can think of that would improve BedPlanet is to speed up the process. I do appreciate saving a bit of money, but it sure did take much longer. The delivery service was great and took care of the white glove delivery/setup/take-away of the old bed. I am enjoying my bed very much.
Helpful Report
Posted 4 years ago
Had a mid-shipment delivery problem with a bed frame order between the long haul shipper that picked up the order from the manufacturer, and the end point freight delivery who refused the delivery due to damage, which required a replacement order. BedPlanet was very helpful with keeping me up to date with what was happening, and made sure I was contacted by the end point freight delivery company with tracking and delivery notifications.
Helpful Report
Posted 4 years ago
It was exactly what I ordered and fit the bed frame perfectly. Easy to install.
Helpful Report
Posted 4 years ago
Had a great experience working with Tanner at BedPlanet. Great price, great customer service, under promised and over delivered. What more could you ask for?
Helpful Report
Posted 4 years ago
A GREAT COMPANY to do business with. I will definitely buy more from them. DEFINITELY A+A+A+
Helpful Report
Posted 4 years ago
It was a pleasure doing business with their customer support warranty department I would recommend bed planet to anyone!!
Helpful Report
Posted 4 years ago
I have not put them up yet. They are too heavy for my wife and me to do ourselves. Waiting on one off my sons to help.
Helpful Report
Posted 4 years ago
I thoroughly enjoyed working with Tanner! He explained the terms of sale completely, which made me comfortable to spend thousands of dollars on line. Ordered my bed Friday, and although Tanner told me it could take a few weeks to get delivered, I was sleeping in it 6 days later. Tanner over delivered! Couldn’t be happier!
Helpful Report
Posted 4 years ago
Great service on bedding parts and getting them out. I would use them again.
Helpful Report
Posted 4 years ago
Great experience from start to finish buying from BedPlanet. Very competitive prices on their mattresses and the customer service was amazing. Tanner was very helpful whenever I had a question. The shipping was also faster than expected. Would 100% recommend BedPlanet and would gladly buy from them again.
Helpful Report
Posted 4 years ago
Complete selection. great prices, fast delivery. Couldn’t be easier!
Helpful Report
Posted 5 years ago
Fast shipping and a great price!
Helpful Report
Posted 5 years ago
Great prices, fast delivery for amazing mattresses. Local delivery company were courteous and on time. BedPlanet.com saved me several hundred dollars. I was skeptical at first but I am glad I did my business with them. Already looking to purchase new mattresses for my kids.
Helpful Report
Posted 5 years ago
Great service! They were very accommodating as I had to move my delivery date. This is the 2nd mattress I’ve purchased from them and I’d buy from them again. Not many people have positive mattress purchasing experiences. BedPlanet.com is the difference. A+
Helpful Report
Posted 5 years ago
Excellent customer service. Responded very quickly on personal request.
Helpful Report
Posted 5 years ago
All is well. I was out of the loop I felt for several weeks. I followed some links to be informed and never was informed for several weeks. Other than that everything is fine, I like the mattress so does my wife. Happy Easter
Helpful Report
Posted 5 years ago
Delivery as scheduled. Helpful when I asked questions
Helpful Report
Posted 5 years ago
Bedplanet.com is rated 4.7 based on 364 reviews