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Beechwood nurseries Really good quality shrubs at reasonable prices Reviews

1.6 Rating 134 Reviews
D
Happiness Grade
D

Customer Service - Average

50.00%
Industry Average
I purchased 10 bare root autumn bliss raspberry canes . Followed all instructions on planting them( I have been gardening for over 70 years so I think I know what to do) None of them have lived. I think they were in transit too long. Firm not responding to my mail. Customer service none existing. .
posted 3 weeks ago - Alan
AVOID AT ALL COSTS - check the other reviews - there are many poor reviews about this company when you look at the total of 1, 2 and 3 star reviews and if you do have an issue, their customer service is non-existent.
posted 1 month ago - Fiona Slater
bought 5 gorse bushes, all plants were brown and dead, 1 was broken the customer service was so poor, the respondent was rude and said no returns and offered no resolution to their product being inadequate
posted 1 month ago - Anonymous
AWFUL AWFUL customer service, stay well clear of them and spend your money somewhere that appreciates customers.
posted 2 months ago - Marv
The customer service is appalling, so rude and dismissive.
posted 2 months ago - Anonymous
I was sent the wrong tree and not offered a refund or replacement. I was treated with extreme rudeness by the customer service team. Planning to report to trading standards. I can only assume that beechwood nurseries had to rebrand as 3fatpigs as they had such a bad reputation. Don’t be fooled - same company same terrible service.
posted 3 months ago - Jenna Burne
25 Privet Plants delivered with fungal infection, seller refused to refund. Customer Service appalling, avoid at all costs.
posted 4 months ago - Anonymous
I tried to discuss this with their customer service, who were frankly rude, unapologetic and patronising.
posted 4 months ago - Anonymous
Sent damaged plants and refused to accept that they were damaged. Absolutely bad products, and even worse and rude customer service. Stay away from them.
posted 4 months ago - Anonymous
Absolutely the worst gardening company online . Your go to place for offensive customer service and terrible plants
posted 7 months ago - Pencoise