Ben Garelick Jewelers Reviews

Name: Ben Garelick Jewelers
Address: 5001 Transit Road, Williamsville
Rating: 4.93

4.9 Rating 188 Reviews

98 %

of reviewers recommend Ben Garelick Jewelers

4.9

Based on 188 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Ben Garelick Jewelers 5 star review on 3rd July 2022

Adam

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am so lucky that my fiancé went to Ben Garelick! Not only do I have the most beautiful engagement ring from the store but both my fiancé and I recently purchased our wedding bands from the jeweler. Due to the unique setting of my engagement ring, I had a lot of questions regarding the best engagement ring/wedding band pairing. My fiancé and I set up an appointment with the jeweler (a very easy process) and we were able to have a conversation directly with the sales professional on my vision and concerns - they even had developed a virtual customized band for my consideration! I felt fully supported and listened to during our appointment and was very confident in walking out of the store having purchased 3 wedding bands (1 for my fiancé, 2 for me!). I couldn't recommend Ben Garelick Jewelers more - their professionalism is beyond reproach and everyone made us feel comfortable with making such an important purchase!”

Helpful Report

Posted 2 years ago

“Staff was very knowledgeable and found what I was looking for within my price range”

Helpful Report

Posted 2 years ago

“So happy with the service at Ben Garelick! I live in Oregon and was nervous to purchase such a large piece of jewelry from them online. But after reading their reviews and contacting the team at Ben Garelick, I was won over! The people there are so nice and their jewelry is second to none. I highly recommend Ben Garelick and will be back to purchase again!”

Helpful Report

Posted 2 years ago

“Wonderful selection of top notch jewelry my go to place for the Mrs. 😊”

Helpful Report

Posted 2 years ago

“Amazing! Very helpful, informative, and kind! Will tell my friends!”

Helpful Report

Posted 2 years ago

“The team at Ben Garelick is second to none. They exude professionalism and add the personal touch needed when shopping for engagement rings, as I was. They designed something custom for my fiancée, and she loved it so much that we came back to buy our wedding bands with Ben Garelick. We're not even from Buffalo! We drove all the way from Albany, and the team at Ben Garelick did not disappoint.”

Helpful Report

Posted 2 years ago

“Upgraded my wife's wedding set. It turned out better than we expected! Without a doubt, every piece of jewelry we have purchased over 25 years from Ben Garelicks has been cherished! Thank you for making our shopping experience enjoyable and memorable!”

Helpful Report

Posted 2 years ago

“I was a bit nervous purchasing online/out of state. Let me just say that the experience could not have been better. Peter went out of his way to help me, when my pendant did not match my ring he was quick to work out the details of having it corrected. I absolutely love the quality of the jewelry and the excellent customer service.”

Helpful Report

Posted 2 years ago

“She was "Bedazzled!" Thank you.”

Helpful Report

Posted 2 years ago

“Excellent service and a great selection of jewelry.”

Helpful Report

Posted 2 years ago

“Writing this review is a pleasure for me as Peter's professionalism, promptness, and dedication to getting me the best diamond value was outstanding. His information was accurate and his "say-do" was 100%. The entire experience stands in stark contrast to many post-Covid business interactions. Furthermore, my wife could not be more pleased with this beautiful ring! Lastly, my local jeweler said the insurance coverage sold to me by Peter was from the best company in the industry. Thank you Peter!”

Helpful Report

Posted 2 years ago

“Next time please don’t email my wife asking if she likes her new earrings the day before Valentine’s? Thanks.”

Helpful Report

Posted 2 years ago

“Wonderful customer service!!!!!!”

Helpful Report

Posted 2 years ago

“I love my ring by Simon G that I purchased with Ben Garelick! I am a first time customer and my experience online was made extremely easy and I was helped every step of the way. I will be returning to purchase the other items in my collection. Thank you so much!!”

Helpful Report

Posted 2 years ago

“My experience with Ben Garelick Jewelers was, hands down, the best experience I’ve ever had with a business. I proposed to my (now) wife on Thanksgiving of 2022. I got the Diamond right but really missed on the setting (poor craftsmanship). I needed the right setting. I visited Ben Garelick’s website and discovered they could sell me just the setting. The website said I could text, and so I did…the day after Thanksgiving. I connected with Peter almost immediately. I told him my issue, and showed him pictures of the setting I wanted. No problem, he said. I’ll have a CAD to you Monday. They were going to custom design and manufacture this setting and provide me with a computer-aided design in a couple days. I was astounded. True to his word, Peter sent me the CAD, and I said let’s do it. He communicated with me throughout the process. He provided me with a reasonable and accurate timeline for completion. I was so impressed, I decided to ship the existing ring to Ben Garelick Jewelers from our home, in San Antonio, TX, to have them set the stone in the new ring. It got immediate attention upon arrival and was shipped back and delivered within the same week. I’ll end where I began, this has been the best experience I’ve ever had as a consumer. Ben Garelick is my jeweler for life. Thank you so much!!!”

Helpful Report

Posted 2 years ago

“it’s beautiful and my wife LOVES it ! thank you! will be shopping more and highly recommend!”

Helpful Report

Posted 2 years ago

“Love the ring now just need the earrings. I’m a diehard fan of le vian and love the bee positive collection.”

Helpful Report

Posted 2 years ago

“Always a great company to do business with,never shop anywhere else!”

Helpful Report

Posted 2 years ago

“Love my earrings !!”

Helpful Report

Posted 2 years ago

“The painting is very pretty with a lot of dimension and color”

Helpful Report

Posted 2 years ago

Ben Garelick Jewelers is rated 4.9 based on 188 reviews