Ben's Natural Health Reviews

Name: Ben's Natural Health
Address: 4th Floor Charles House, 108-110 Finchley Road, London, London Borough of Camden
Rating: 4.39

4.4 Rating 4,123 Reviews

84 %

of reviewers recommend Ben's Natural Health

4.4

Based on 4,123 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have yet to receive and use the products before submitting a fair review.”

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Posted 1 year ago

“I'm still reading it. Your editor needs a talking to. Multiple mistakes. Chapter numbers. Excerise pages, hesders, and I went to section 3. I don't care about it, I'll figure it our, but not professional”

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Posted 1 year ago

$Read Ben\'s Natural Health Reviews$

Dear Scott, I am reaching out in regards to your recent purchase of our book, "How to Reverse Diabetes." Firstly, thank you for taking the time to leave a review and provide us with your feedback. We appreciate your honesty and we are committed to improving our product based on our customers' experiences. I am sorry to hear about the issues you've found regarding chapter numbers, exercise pages, headers, and section 3. I understand your disappointment, and I apologize for the inconvenience this may have caused you. We strive to offer the best quality in our publications and clearly, we have fallen short this time. Your feedback is crucial for us to make the necessary improvements. As a company, we hold ourselves to high standards, and I assure you that your experience is not typical of the quality we aim to deliver. We will be addressing the issues you've pointed out with our editor and the production team to ensure such mistakes are rectified in future editions. In the meantime, if you have any questions or need further assistance in understanding any portion of the book, please do not hesitate to reach out to us. Once again, thank you for your honest feedback, and we hope to serve you better in the future. Wishing you good health, Ben's Natural Health Team

Posted 1 year ago

“Haven’t tried it yet”

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Posted 1 year ago

$Read Ben\'s Natural Health Reviews$

Dear Jenna, Thank you for taking the time to provide your feedback, even before trying our products. Your feedback is invaluable to us as it helps us improve our products and services. As you've mentioned that you haven't tried our products yet, we understand that your rating might be based on other factors such as our service, delivery, or packaging. We are always striving to provide the best possible experience for our customers and would love to hear more from you about how we can improve. Once you have had the chance to try our products, we would appreciate it if you could update your review based on your experience. We are confident that you will find our Prostate Health Program and Total Health for the prostate beneficial and we look forward to hearing your thoughts. If there's anything we can assist you with, or if you have any questions or concerns about our products, please don't hesitate to contact us. Wishing you good health, Ben's Natural Health Team

Posted 1 year ago

“Coupon code they just sent did not work”

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Posted 1 year ago

$Read Ben\'s Natural Health Reviews$

Hi Michael, Glad to see you got your discount in the end. Apologies for any issue using your code, sometimes it's account-specific so you'd just need to log into your account before placing the order. We're always here to help, get in touch anytime. Wising you good health, The Bens Natural Health Team

Posted 1 year ago

“Applying a discount code was difficult the first 2 times I tried.”

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Posted 1 year ago

$Read Ben\'s Natural Health Reviews$

Dear Kathryn, Thank you for your 3-star review and feedback regarding your recent orders for Deep Sleep and Mind & Memory supplements. We appreciate you taking the time to share your experience. We apologize that applying the "Save10" discount code was difficult for you on your first two attempts. We strive to provide a smooth and hassle-free ordering process, and we understand your frustration. While you were ultimately able to utilize the code, we value your feedback and will use it to enhance the shopping experience for all our customers. We are actively reviewing our checkout process to ensure discount codes are easily applied and any potential issues are addressed. We appreciate your patience and understanding as we work to improve this aspect of our service. Should you have any further questions or require assistance in the future, please do not hesitate to contact us at support@bensnaturalhealth.com or call us at 888 868 3554 (US) or 0203 372 5487 (UK). Wishing you good health, Ben's Natural Health Team

Posted 1 year ago

“CAN T EASILY USE LOYALTY POINTS DIFFICULT TO NAVIGATE”

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Posted 1 year ago

$Read Ben\'s Natural Health Reviews$

Dear Jonathan, Thank you for taking the time to share your feedback with us. We are sorry to hear that you're having difficulties using your loyalty points and navigating our platform. We are continuously working on enhancing the user experience and your feedback is invaluable towards making necessary improvements. Here's a quick guide to help you redeem Loyalty Points: 1. Login: Head over to our Customer Account Login page: https://www.bensnaturalhealth.com/customer/account/login/ 2. My Rewards: Once logged in, find the "My Rewards" section within your account. 3. Convert & Apply: In "My Rewards," you can convert your points into vouchers. Simply copy the generated code and paste it at checkout to redeem your savings. We'll definitely take a closer look into simplifying the process of using loyalty points and making our platform more user-friendly. If you need any assistance, our customer service team is more than happy to guide you through the process. Please feel free to contact us at your convenience. We appreciate your patience and understanding. Thank you for being a loyal customer. Wishing you good health, Ben's Natural Health Team

Posted 1 year ago

“Acceptable”

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Posted 1 year ago

“Have a 15 dollar voucher which could not apply to the order.”

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Posted 1 year ago

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Hi Peter, I trust this message finds you well. I'm Alex from Ben's Natural Health customer experience team. I'm writing about the feedback you recently gave us. Firstly, thank you for sharing your thoughts and experiences. Your feedback helps us enhance our services to provide a better shopping experience. I understand you faced an issue with a $15 voucher not being applied to your order. My sincere apologies for any inconvenience caused. We want to ensure you benefit from all our promotions and vouchers. Could you please share the voucher code? This will help us investigate and rectify the issue. Once we have the code, we'll happily issue a rebate for this order reflecting the discount you should have received. Please email us at support@bensnaturalhealth.com with your voucher code. We'll then start resolving this issue. If you have any other concerns, feel free to contact us. We're always ready to assist. Once again, thank you for bringing this to our notice. We look forward to hearing from you soon. Wishing you good health, Ben's Natural Health

Posted 1 year ago

“good”

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Posted 1 year ago

“Accidentally had too many in the cart and couldn’t just remove some easily”

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Posted 1 year ago

“Good”

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Posted 1 year ago

“Can not comment yet not received product yet”

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Posted 1 year ago

“B”

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Posted 1 year ago

“i hope this works”

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Posted 1 year ago

“I'm frustrated, but feel safe.”

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Posted 1 year ago

“First part informative the rest filler”

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Posted 1 year ago

“Nothing to add”

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Posted 1 year ago

“I think I should be getting a discount as a LT customer”

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Posted 1 year ago

$Read Ben\'s Natural Health Reviews$

Hi Robert, Thank you for taking the time to share your feedback. We appreciate your ongoing loyalty and participation in our long-term customer program. Regarding your concern about the price of your recent order, I can assure you that the total amount was indeed the same as your previous orders. At times, the discounts you enjoy as a long-term customer may not be immediately apparent on the invoice, but please be assured that they have been applied. As a token of appreciation, I have added a 10% discount coupon which you can use on your next order. Whenever you are ready to reorder, please contact us and we will be happy to assist you. As for the Route Shipping Protection, this is a legitimate service that we offer in partnership with Route. It's designed to protect your orders from any unforeseen circumstances such as loss, theft, or damage during transit. It's an optional service and you can choose whether or not to include it in your order. I understand your concerns and I'm here to assure you that we are committed to providing the best possible service for our customers. Please feel free to reach out if you have any more questions or need further clarification. Wishing you good health, Ben's Natural Health

Posted 1 year ago

“Good”

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Posted 1 year ago

“I thought I signed up for 10% discount… it didn’t apply”

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Posted 1 year ago

Ben's Natural Health is rated 4.4 based on 4,123 reviews