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Bensons For Beds Reviews

1.2 Rating 1,780 Reviews
C-
Happiness Grade
C-

Customer Service - Average

55.56%
Industry Average
Absolutely awful customer service and completely meaningless 5 year warranty.
posted 3 months ago - Anonymous
Thankfully, the head office customer service team stepped in.
posted 3 months ago - Daniel Nash
Customer Service say the bed type only comes in some colours and sales know this.
posted 3 months ago - Mrs T
Benson's For Beds obviously don't care at all about customer service.
posted 4 months ago - Ruby
Title: Shocking Customer Service from Bensons For Beds – A Nightmare Experience I am absolutely appalled by the terrible experience I have had with Bensons For Beds.
posted 7 months ago - DrND
I emailed the head of customer service, the CEO.
posted 7 months ago - Anonymous
I ordered the Aura Super King TV Bed Ottoman, which was a significant investment, expecting quality and service to match the price tag.
posted 8 months ago - Kris
I am writing to share my disappointing experience with Bensons For Beds, particularly regarding their delivery service.
posted 9 months ago - Anonymous
My experience with them has been an absolute disaster, filled with dishonesty, poor customer service, and outright lies.
posted 10 months ago - Willow
Customer Service was very nice on the phone and apologised for our unhappiness with the mattress.
posted 11 months ago - Vicky L