Bensons For Beds Reviews

“ Purchased the slumberland Air 2.0 memory mattress 1 month ago was advised by the sales representative to put a mattress protector over mattress ! One month on and the mattress looks like an old wooly jumper with the most bobbles I’ve seen 🙈 Contacted customer service regarding this as still within the 40days to be told that the mattress protector has caused this 😡 The moral of the rant is do not put a mattress protector on this mattress ! The mattress looks like we’ve had it for years not 1 month ! ”

“ Absolutely would not recommend b4b July we ordered a complete bedroom furniture when it arrived in November 25 the bed partly need to be change parts missing on a 5draw unit & it has taken 4 months to get the wardrobe right, Managers are always in meetings or off sick & the customer service is awful they all need to be retrained communication is an absolute joke ”

“ firm mattress of quality from Bensons with the same service a new customer would receive. ”

“ Absolutely awful customer service and completely meaningless 5 year warranty. ”

“ Thankfully, the head office customer service team stepped in. ”

“ Customer Service say the bed type only comes in some colours and sales know this. ”

“ Benson's For Beds obviously don't care at all about customer service. ”

“ Title: Shocking Customer Service from Bensons For Beds – A Nightmare Experience I am absolutely appalled by the terrible experience I have had with Bensons For Beds. ”

“ I emailed the head of customer service, the CEO. ”

“ I ordered the Aura Super King TV Bed Ottoman, which was a significant investment, expecting quality and service to match the price tag. ”