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Bensons For Beds Reviews

1.2 Rating 1,783 Reviews
C-
Happiness Grade
C-

Customer Service - Average

58.93%
Industry Average
Absolutely would not recommend b4b July we ordered a complete bedroom furniture when it arrived in November 25 the bed partly need to be change parts missing on a 5draw unit & it has taken 4 months to get the wardrobe right, Managers are always in meetings or off sick & the customer service is awful they all need to be retrained communication is an absolute joke
posted 1 week ago - Anonymous
firm mattress of quality from Bensons with the same service a new customer would receive.
posted 4 weeks ago - John Webb
Absolutely awful customer service and completely meaningless 5 year warranty.
posted 8 months ago - Anonymous
Thankfully, the head office customer service team stepped in.
posted 8 months ago - Daniel Nash
Customer Service say the bed type only comes in some colours and sales know this.
posted 8 months ago - Mrs T
Benson's For Beds obviously don't care at all about customer service.
posted 9 months ago - Ruby
Title: Shocking Customer Service from Bensons For Beds – A Nightmare Experience I am absolutely appalled by the terrible experience I have had with Bensons For Beds.
posted 11 months ago - DrND
I emailed the head of customer service, the CEO.
posted 1 year ago - Anonymous
I ordered the Aura Super King TV Bed Ottoman, which was a significant investment, expecting quality and service to match the price tag.
posted 1 year ago - Kris
I am writing to share my disappointing experience with Bensons For Beds, particularly regarding their delivery service.
posted 1 year ago - Anonymous