The Better Home Company Reviews

4.8 Rating 126 Reviews
98 %
of reviewers recommend The Better Home Company
4.8
Based on 126 reviews
Customer Service
Communication Channels
Telephone
Queries Resolved In
Under An Hour
Read The Better Home Company Reviews
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Phone:

02087060860

Email:

mads@betterhomecompany.com

Location:

144, New Kings Road, London
SW6 4LZ

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Anonymous
Anonymous  // 01/01/2019
Professional services and on time to start and complete the work.
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Posted 4 years ago
The engineer came on the date of my calling the company and sorted the problem.
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Posted 4 years ago
Have been good dealing with a tricky plumbing job and prompt and reliable. Will certainly use again
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Posted 4 years ago
Harris was brilliant. Very efficient and provided an excellent service. Will definitely use the company and hopefully Haaris again and can recommend the company highly.
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Posted 4 years ago
Amazing service by Haaris. Brilliant!
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Posted 4 years ago
Reliable, professional and really good service! I had no hot water and Better Home Company managed to send a plumber just 2 hours after my call. The plumber was in front of my house 1 min. before the arranged time and he was really sweet and professional. He fixed the issue very quickly and explained me in detail what the problem was and what he had done to fix it. I've had a lot of mixed experiences using other services - but this was the first time were I felt he really cared about his work and I would use him again any time! Prices are fair and transparent - and the service and work done much better than other places. I have already booked them for another job next week.
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Posted 4 years ago
Hi Line, thank you so much for the very kind review! We are working our hardest to make all interactions with our company a great experience, so we truly appreciate your kind words! Many thanks from The Better Home Company
Posted 4 years ago
Very responsive and kept me informed. The plumber Haaris was exceptional. Very friendly and professional. He explained to me what’s causing the problem and how he’d resolve it, showing the relevant parts.
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Posted 4 years ago
Thanks for the lovely review Rika. Our team really appreciate your feedback and kind words! Don't hesitate to get in touch if there is any thing else we can help you with. Many thanks from The Better Home Company
Posted 4 years ago
Turned up within 40 minutes on a Sunday to an emergency leak. Polite and well organised professional attended and serious issue was solved in 45 minutes
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Posted 4 years ago
Thank you so much, Steve, for your kind review. We really appreciate it and will make sure that the engineer who attended your problem will be notified. Many thanks for using The Better Home Company!
Posted 4 years ago
Excellent, on time and speedy service.
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Posted 4 years ago
Prompt and excellent service
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Posted 5 years ago
Harris was professional and helpful. He went out of his way to try and fix my problem and I am very greatful.
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Posted 5 years ago
Very efficident service both at office end - and the plumber arriving - thank you
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Posted 5 years ago
Excellent service from both Melinda over the phone and Wojciech whilst on site. Fast, reliable experience. I will defeinitely be using your services again
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Posted 5 years ago
Very polite, efficient and professional service
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Posted 5 years ago
Whilst, it was pricey as it was a week-end, Better Homes dealt with my plumbing problem quickly and efficiently. They have also kept me informed as to their progress with the job.
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Posted 5 years ago
Kaywan did a very good job. He was extremely efficient and knowledgeable. The admin team at Better Homes were also excellent and dealt with things professionally and actually brought forward the appointment as there was availability.
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Posted 5 years ago
An excellent service - responded within the hour and the problem was sorted in forty minutes. The engineer was very knowledgeable and helpful. I am very pleased.
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Posted 5 years ago
Good job, and arrived very punctually. Thank you.
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Posted 5 years ago
Cristian was extremely helpful and efficient
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Posted 5 years ago
The booking was straight forward and the electrician Christian arrived on time and was very thorough and explained every step of his diagnosis and rectify the fault within an hour and half very professional.
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Posted 5 years ago
The Better Home Company is rated 4.8 based on 126 reviews