The Better Home Company Reviews

4.8 Rating 126 Reviews
98 %
of reviewers recommend The Better Home Company
4.8
Based on 126 reviews
Customer Service
Communication Channels
Telephone
Queries Resolved In
Under An Hour
Read The Better Home Company Reviews
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Phone:

02087060860

Email:

mads@betterhomecompany.com

Location:

144, New Kings Road, London
SW6 4LZ

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Anonymous
Anonymous  // 01/01/2019
The engineer was lovely and fixed the problem. However, he was 70 minutes late which made me very late for work. Not ideal.
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Posted 5 years ago
Not great communication from man on site but he seemed to get the job done ok. He turned the boiler down without telling us do we had to turn it back up again.
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Posted 5 years ago
Very reactive, professional and reliable team.
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Posted 5 years ago
The job was done (plug replacement) with obvious efficiency. However, the operative did not clean up afterwards, and the sliding drawer of the vanity unit, which was already damaged, was further damaged and not replaced in situ. I was left with a vanity unit almost unusable, and water and dirt on the floor and sink.
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Posted 5 years ago
Super expensive: they asked 600 £ for an end-of-tenancy cleaning (my flat is a 2 bedrooms - 2 bathrooms flat). After a quick check, I got a quote elsewhere for 400£. They quickly improved their offer. So never trust their initial price. The two persons who came to clean the flat did it properly but they were really pressed to leave. The guy who was supposed to prepare the EICR certification didn't show up the first time (no warning). And the second time he left because no parking space was available (nd I wasn't asked toreserve a parking space). And then he was called back. Anyway, in the end the job was done properly.
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Posted 2 years ago
The only part of the service that was good was the decorator who filled in the wall holes on Thursday 24 June . I sent Pam White of Knight Frank a detailed email setting out what was poor about the rest of the service you provided. I sincerely hope that you will read this carefully. Roger McKibbin
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Posted 2 years ago
The Better Home Company is rated 4.8 based on 126 reviews