Bevi Reviews

Name: Bevi
Address: 529 Main St, Suite 216, Charlestown, Massachusetts
Rating: 4.05

4.1 Rating 44 Reviews

75 %

of reviewers recommend Bevi

Company Reviews

Questions

Metrics

4.1

Based on 44 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

617-315-4715

Email:

jed@bevi.co

Location:

529 Main St,
Suite 216,
Charlestown
Massachusetts
02129

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Bevi 5 star review on 9th September 2019

Milena

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Don't waste your time. They are quick to send you an email, but then will never call for pricing. If they aren't eager to make a sale, i can only imagine how the customer service will be.”

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Posted 3 years ago

Thank you for providing us with your feedback, and we're so sorry to hear about your experience. This doesn't sound like the service we strive to provide at Bevi, and we'd like to make things right. We'll have someone reach out to you as soon as possible to help resolve this issue. Kind Regards, The Bevi Team

Posted 3 years ago

“The machine is poorly engineered so that it cannot deliver a sufficient volume. Once you pour a glass or two of water, the flow stops - you might have to push the button 15 times to fill an 8oz cup. The most frustrating and overpriced piece of rubbish ever produced. And we are told by the service tech that we are the biggest user by volume, in Toronto...that's a lot of frustration.”

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Posted 3 years ago

“Black mold and bad test after a week. Avoid”

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Posted 3 years ago

“We have had Bevi for almost 1 month now. (3) Service calls. Its leaking syrup now all over inside machine and outside on the floor. Quench (Reps) have very bad customer service:(”

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Posted 4 years ago

“Just a note, that during the Covid 19 crisis, Bevi has declined to offer businesses that are shut down by their local government, like ours, any discount/relief from monthly charges despite not being able to use their machine/services. We will go at least two months with almost no usage and therefore no service or additional product needed from Bevi, this obviously saves them money - and still they refuse to give us any break on monthly costs, only offering to defer the same payments due to the end of the contract. If the motto for Covid 19 is we are in this together, Bevi has demonstrated that their clients are in this alone. Offering a simple discount recognizing low to no usage in times of an unprecedented crisis was all that was necessary. This is the kind of behavior that should not be forgotten. When we reach the end of our contract we will not be renewing, this is the poorest of customer service and not how to work with clients in their time of need. Shame on you Bevi!”

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Posted 5 years ago

“Review should have zero stars!! After much internet research I purchased a Bevi machine for my office in great excitement. At the outset it worked well. However within the first 6 weeks the original machine spontaneously leaked and flooded my office. This machine was then replaced with a new unit. Within the first 3 weeks, the replacement unit spontaneously flooded my office for a second time. When the technician came to identify the problem, he determined that this new machine sprung a leak in the exact same manner as the prior unit and couldn't explain why. Needless to say, I returned the machine as I felt having this value added item was not worth the risk. DO NOT purchase this machine unless you're looking for a headache, almost certain insurance claim and possible work stoppage!”

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Posted 6 years ago

“machine always have problems and billing are confusing as well. If I could, I would give zero star instead.”

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Posted 6 years ago

“I am not sure where the high rated reviews came from as they seem to be biased (perhaps Bevi employees) as these flavored water options taste terrible. You can taste the chemicals, artificial flavors. Our office just got these installed and everyone says the same thing. I tried two flavors and will not try any additional. Just awful.”

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Posted 6 years ago

Bevi is rated 4.1 based on 44 reviews