British Heart Foundation Reviews

1.4 Rating 446 Reviews

8 %

of reviewers recommend British Heart Foundation

Company Reviews

Questions

Metrics

1.4

Based on 446 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 46%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	1.4 out of 5

Popular Questions:

Delivery

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How quickly does British Heart Foundation resolve customer queries?

Helpful Report

(1 week ago)

Greater than 36% of reviewers feedback is British Heart Foundation resolves customer queries within an hour.

Helpful Report

(1 week ago)

75.00%

Industry Average

“ Just had Jack & Matt collect some donated furniture from me for the Walsall store. They were brilliant! Friendly, incredibly professional, super quick & made me feel valued as a 'customer'. Will absolutely use this service again & was really impressed with my experience. ”

- Lyndon

“ The lovely man who went and found me a double mattress from the store room just fab service thank you and the lovely young lady who helped me took my money booked me a delivery slot. Whilst there was a queue she was so professional and great especially as she normally works upstairs. Excellent experience thank you ”

- Anonymous

“ The BHF house clearance service is brilliant. ”

- Bea

British Heart Foundation Reviews

Customer Service - Good