Bigvits Reviews

Name: Bigvits
Address: Tradevits Ltd t/a Bigvits 6 Maclaren House, Skerne Road, Driffield
Rating: 4.80

4.8 Rating 1,144 Reviews

97 %

of reviewers recommend Bigvits

4.8

Based on 1,144 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

01482 236782

Email:

bigvits@gbitsolutions.co.uk

Location:

Tradevits Ltd t/a Bigvits 6 Maclaren House, Skerne Road
Driffield
YO25 6PN

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Bigvits 4 star review on 14th April 2025

Abbey Oliver

Bigvits 5 star review on 22nd November 2020

Barbara Skrzypek

Bigvits 5 star review on 22nd October 2020

Jevgenijs Kondratjevs

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I sincerely appreciate Mrs. Zamora Lisette for her dependable support. She resolved my withdrawal issue promptly and ensured the entire process was smooth and stress-free.”

Bigvits 1 star review on 24th April 2026

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Posted 1 week ago

“Uric acid control absolute scam. Took for two months and got a massive gout flare up after. Clearly not working.”

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Posted 11 months ago

“Fake products. Don't buy from this company”

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Posted 4 years ago

“I still have not received my order”

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Posted 5 years ago

“I still waiting My refund never receive the vitamins.”

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Posted 5 years ago

Thank you for your review and feedback, I can see from the tracking reference that your order was delviered the next day by Royal Mail. Soeone from customer services will be in touch with you regarding this.

Posted 5 years ago

“The product is good, but when ordering from Norway, you have to pay more than the product in fees and taxes!”

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Posted 5 years ago

Thank you for your review and feedback, we ar enow working with a system called Tollit which is designed to reduce the fees and taxes. It is unfortunate that Norway palce such high charges on any items imported into the country.

Posted 5 years ago

“Have still not got the order.”

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Posted 5 years ago

Thank you for your feedback. I am sorry to read your item has not arrived as yet. We do find that sometimes orders stay in customs when being sent to countries such as Norway and therefore take a while to arrive. I will ask someone from customer services to contact you to see if we can resolve this.

Posted 5 years ago

“Item did not came. Yet... 🤔”

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Posted 5 years ago

Thank you for your feedback. The customer services team will be in touch with a view to resolving this.

Posted 5 years ago

“I still have not received the products... But they are probably stuck in the Norwegian customs. So not Bigvits fault.”

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Posted 5 years ago

We have investigated this and the situation is as the buyer suggests. We are working to resolve this issue.

Posted 5 years ago

“Total rubbish. Had to pay tax and vat even it says their prices include vat/tax!”

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Posted 5 years ago

Thank you for your feedback. The website does state "VAT and import duty is all paid for UK and EU customers meaning there are not extra hidden charges. Customers in Norway will be subject to local import duty and VAT upon collection from the postal service." Unfortunately this is the situation for all Norwegian customers since January 2020 for anything imported from Europe.

Posted 5 years ago

“Retraso en la entrega al cliente. No hacen seguimiento de la entrega de sus pedidos para detectar problemas en la entrega. Fallos en Atención al cliente, toman acción tarde, tras varios mensajes y cuando solicitas anular el pedido.”

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Posted 5 years ago

Thank you for your feedback. Tracking was provided, however the delviery service had issues with uodating this. Unfortunately there were delays due to the impact delivery services and customs are facing due to the Coronavirus. We are unable to change or influence this. We tried to ensure good customer feedback offering time scales for likely responses from the delivery service and updating you as soon as we had a response. We also offered you compensation as a way to apologise for the delay in deliver.

Posted 5 years ago

“18 days have passed and I didn't received my order”

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Posted 6 years ago

Thank you for yor review. The tracking shows that your package is in transit with GLS. Unfortunately due to the coronavirus impact we are finding that some packages are taking longer to arrive than normal. Thank you for your patience, we hope it will arrive soon.

Posted 6 years ago

“Alas I still have not received my order 723861. It must be still floating around in space somewhere. And low and behold I get a request to rate the service. The Irony! Am I dreaming or have I unknowingly contacted the VIRUs!!! Sheila O’Reilly.”

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Posted 6 years ago

Thank you for your feedback. Unfortunately due to the current situation with the coronavirus we are finding that deliveries are taking longer than normal. I see from the tracking that your item arrived today. I apologise for the delay, however am pleased it has eventually arrived.

Posted 6 years ago

“I have not yet received the order neither a courier name, a tracking number, nothing.... Thank you”

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Posted 6 years ago

Thank you for your feedback. Unfortunately we are finding some delays in delivery due to the impact of the Coronavirus. Please contact our customer relations team at info@bigvits.co.uk and we will do what we can to resolve the issue.

Posted 6 years ago

“Too many items out of stock and without consent they spoke to a third-party about the Order - against the UK Data Protection Act and very unprofessional. Was able to buy ALL the required items from another UK supplier and at a cheaper overall cost. After ten years, we will never use this unprofessional company ever again.”

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Posted 6 years ago

Thank you for your feedback. We are currently working hard to try and resolve this issue with you.

Posted 6 years ago

“The order has not yet been delivered.”

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Posted 6 years ago

Thank you for your feedback. We are finding some delays in delivery due to the impact of the Coronavirus.

Posted 6 years ago

“I have not recived it yet!”

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Posted 6 years ago

Thank you for your feedback. I am sorry to read that your item has not arrived as yet, we are finding some delays due to the impact of the Coronavirus. Our customer relations team is working on resolving this for you.

Posted 6 years ago

“I have not yet received the last package with the vitamins ordered. I would appreciate an answer to this issue. Looking forward for your news. José Granate”

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Posted 6 years ago

Unfortunately the tracking shows that the parcel is being returned as the address was not complete. We will refund you as soon as we receive it back. We would welcome you to re-order with the correct address.

Posted 6 years ago

“You have said that I have received the order but I have not. A test saying so, but where. I having got it Very poor Still waiting .”

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Posted 6 years ago

“Very good products, fast deliveries, Nice prices”

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Posted 6 years ago

Bigvits is rated 4.8 based on 1,144 reviews