Bigvits Reviews

Name: Bigvits
Address: Tradevits Ltd t/a Bigvits 6 Maclaren House, Skerne Road, Driffield
Rating: 4.82

4.8 Rating 1,136 Reviews

97 %

of reviewers recommend Bigvits

4.8

Based on 1,136 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

01482 236782

Email:

bigvits@gbitsolutions.co.uk

Location:

Tradevits Ltd t/a Bigvits 6 Maclaren House, Skerne Road
Driffield
YO25 6PN

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Bigvits 5 star review on 22nd November 2020

Barbara Skrzypek

Bigvits 5 star review on 22nd October 2020

Jevgenijs Kondratjevs

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customs taxes made my vitamins doubled in price. No use shopping at Bigvits uk anymore. Its way too expensive.”

Helpful Report

Posted 3 years ago

Thank you for your feedback. We have just started working with a company called Tollit to help reduce this issue. You should find etter now, however we can not change the fact you have to pay duty and VAT on products imported into Norway.

Posted 3 years ago

“I was sent the wrong product.I could have returned the product but the postage from EU is very expensive.I ordered from another company & received the correct product within 3 days.Niacin 500 mg is not the same as Niacinamide 500mg & could have been potentially dangerous at that dose ,if I had taken it.”

Helpful Report

Posted 4 years ago

Thank you for your feedback. We corresponded regarding this issue and apologiesed for the mix up which does on rare occasions happen. We offered to resend the correct item and a return envelope for the incorrect item which would have covered the cost of the postage, however you chose to purchase from elsewhere. We always do what we can to correct mistakes made and to ensure customer statisfaction. We are sorry we were unable to achieve this on this occasion.

Posted 4 years ago

“Having used Big Vits for several years, I find the new website unuser-friendly and The delivery charges are too high.”

Helpful Report

Posted 4 years ago

Thank you for your feedback. I am sorry to read your experience. I would be interested in hearing more about your difficulties with the website if you would consider emailing info@bigvits.co.uk or calling us on 01482 236782 as we truely value our customers and would like to see if we can make your experience easier. Regarding the postage cost, the price has remained fairly consistant over the last few years. Unfortunately the price reflects the realistic price of posting the products as they are heavy. We could consider including the postage cost however this means increasing the price, some companies do this, we currently we prefer to keep the 2 separate. I look forward to hearing from you.

Posted 4 years ago

Bigvits is rated 4.8 based on 1,136 reviews