“I am sorry but really disappointed with service from Bikeparts.co.uk. I ordered 2 brake pads (£24 each) and only received one. Bikeparts did send a video as evidence that 2 looked like they were packaged, however couldn't be 100% sure that it was my order. Meanwhile, Bikeparts blamed the delivery service and the delivery service blamed Bikeparts. Meanwhile, I am down a set of brake pads. Little to no follow up from Bikeparts. So unless they get back to me and send me what I ordered I would not recommend the company”
“Unfortunately my review is negative. Received one pack of brake pads whereas ordered two. Bikeparts did send me video that looked liked two were packed (little hard to see and no confirmation parcel was mine) and that I should take it up with delivery company. I do feel they should still take responsibility and send me another pack - I did pay for 2 (and need 2 - front and rear), wherever the fault lies. Still trying to argue my case but unless I get what I ordered they only get 1 star and I will never buy from them again. Sorry”
“Order parts and they came very quickly. I made a mistake and got the wrong part but was fully refunded. A good company is about when they take of their customer which bikeparts did.”