“I bought a bathing suit from here and the first time I wore it, the color ran and I had to change out of it. I got less than an hour wear out of this suit and when I reached out to Bikini Village for an exchange or refund they would not stand behind their product claiming it was due to fabric defect and they have not had any other complaints regarding this bathing suit. I don't believe the consumer should be held responsible for a fabric defect of their product. Very disappointed in their customer service.”
“Wow terrible customer service. Purchased items (expensive) and 3 hours after I purchased a flash sale came out. I emailed to get the price difference for items and they would not "price match" their own items. I will NEVER buy from a company that won't stand behind their own pricing twice.”
“Absolutely ridiculous that you can’t get a refund to the Credit card attached to your PayPal account, you can only get a credit unless you go through the hassle (if it’s an online order) to pay for it to get sent back. Also trying to use the gift card online and its not working. This has all been a total joke including the customer service rep I dealt with when trying to get a refund back to my original form of payment. Will never shop here again.”
“Worse company to deal with.
Calling customer service is useless.
Emailing is useless they don’t respond.
They send the wrong tracking information and you can’t speak to anyone in English so who knows if you are even going to get your item.
I am super frustrated with this company and I will never buy anything from. them again on line or in store.
Buyer beware is all I can say.”
“I would have purchased an almost $200 but the two women in there were SO rude and just acted so annoyed with me trying on multiple bikinis, as if that’s not what everyone does!! This is the Tsawwassen Mills Bikini Village. No worries I’ll take my business somewhere else”
