“Recently, my niece bought a gift card for me from Bikini Village in Winnipeg. I was visiting from Kelowna and was going to visit my relatives. While out for dinner somehow I lost the $150 gift card. I never did find it. However, my niece as well as myself called the store and also contacted Customer Service. I know that the bill states all of its policies about no returns etc. , however, I find it very hard to believe that any company would not have a policy about lost cards. After all, isn't it the age of computers? You can hardly do a thing without them these days. I believe it should have been very easy to check to see if the card had been used, cancel the card (from the bill & bar code) and reissue a new one. The sister who was supposed to receive this as a gift already said she would not go to the store to purchase anything with the $150 cash I gave her to replace it.
Just thought I'd let everyone know how I feel.
Darlene W”
