Binance Reviews

Name: Binance
Rating: 3.53

3.5 Rating 644 Reviews

61 %

of reviewers recommend Binance

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3.5

Based on 644 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Christopher

Supreme Assets Recovery AT G Mail .com

103

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Scamer thanks”

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Posted 3 years ago

“The first few weeks are okay so that you get some money into binance. Then you try to login and suddenly sms text notification is required too. But they do NOT send you an sms text notification. So you click re-send, again and again .... and again and again, binance does NOT send you any sms text notifications to you ..... so you cannot access your account anymore and binance gets your money. Clever huh?”

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Posted 3 years ago

“Do not go down this road. Thanks to “ RECOVERYCHARTER.COM!!! saved me from totally loosing out over €198,000 and I know it would have been another situation if I had not gotten any help from them.”

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Posted 3 years ago

“A lot has happened lately in a short space of time, it is vital to experience Growth. Been able to do so much with my device lately and it awesome, this happens to be one of the best decision I took in a while. open to new ideas and options I didn't know I had. Great Offers. Thanks to ‘’ PEAKCOINS.IO ‘’,a profitable platform i now invest with. Now I am happy again”

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Posted 3 years ago

“I have been a very loyal customer with Binance for more than 3 years. I turn over 100's of thousands of dollars every month. The way I have been treated by this company has no logic. Customer service will only chat via text. They refuse to give you even a first name. I had people leave the chat and left me hanging for so long. I wanted to see how long this would go for. It went for over 6 hours. Then one person came back to talk and aplogised, then I asked for his name to determine if it was the same person that left me hanging for hours, he went quite again. I have seen people on this forum ask the question why aren't people making videos on YouTube about how terrible customer service is with binance, well, you will start seeing videos now by me. In case you didn't pick up on my message to everyone, never ever make the mistake of dealing with Binance. They have caused me so much stress and you are mad if you consider dealing with them.”

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Posted 3 years ago

“I tried to open an account with them, for more than 2 months. A real comedy of errors. They would repeatedly ask me for the SAME documents over and over again. Their filing system must suck. These fucks are Sooooo damn incompetent, I will never trust them with my money. A couple of times, they even referred to me by someone else name. By the time I said enough is enough and stopped responding to their demands, I had already been verified by two other prominent US exchanges in the same time.”

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Posted 3 years ago

“They spread this false news that the bad comments and reviews they get is from their competitors and this is so not true that believe is very false. I personally lost $69,000 in BTC to these guys. I was almost going insane. Right about 2 weeks after my ordeal with them I tried using the recommendation from someone on one of the comment section’!!!! joehackBTC !!!!! via telegram with my prove and everything they took legal actions against them and help filed a complaint against them and I got my money back, I was able to get all my money back less than 48 hours when the heat was unbearable for them.”

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Posted 4 years ago

“Company has possession of my coins, but wants 0.002 bitcoin to release the coins to me. All transaction and processing fees for the transaction have already been paid, and Binance admits it has possession of my property. They are criminals.”

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Posted 4 years ago

“Worst customer service in crypto world. Just focused on increasing likes on twitter and adding customer but not focused at all in solving faced by existing customers. Even after 20 days no solution to the complain raised”

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Posted 4 years ago

“Binance has a very Nice Website easy to use and Trade on also excellent staking Options. However their customer support is very very bad. I am now stuck a week with a withdrawal block on all my crypto. I have submitted everything to the letter asked of me from Binance Support but still I am having zero success in having the Block Lifted. I will be back to update this review when my issue is fixed if you still see this you know it has not been fixed. Case ID #70039149”

Binance 1 star review on 22nd April 2021

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Posted 4 years ago

“Good luck trying to just the Facial Recognition 'frustrate ware' finally gave up and went to another exchange after my 20th try in full sunlight. Just keep repeating - "please face the camera" Jeezus - wanted to put my fist through it's face...”

Binance 1 star review on 17th April 2021

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Posted 4 years ago

“BINANCE BEING INVESTIGATED BY CFTC Inbox Ron Edge 10:29 AM (35 minutes ago) to bcc: jmanley, bcc: PIERCE, bcc: me ******TO FILE A COMPLAINT AGAINST BINANCE, CALL THE CFTC IN D.C. @ 202-418-5356, JOAN MANLEY SHARE WITH OTHER CRYPTO HOLDERS NEWS BLOG EVENTS TRADING ANALYSIS CONTACT ABOUT CATEGORIES Crypto 101 Crypto Tech Fun Facts News Uncategorized NEWS Binance Under Investigation Over US Trades MAR 15, 2021 The world’s largest cryptocurrency exchange, Binance, has recently undergone a thorough investigation by the United States Commodity Futures Trading Commission (CFTC) over speculations of allowing unlawful US traders to execute certain transactions. According to a report from Bloomberg, in which they listed a single anonymous source, Binance Holdings Ltd is being investigated by the CFTC concerning possible derivatives trades made by American customers. Although Binance is yet to get tangled in legal troubles, the commission is searching deeply for any hints of US traders purchasing digital assets through the platform and re-selling them on US platforms, which is a problem since US crypto traders must meet certain criteria as well as report and pay tax money on these holdings, but when routed through Binance all these regulations are thrown in the trash since Binance International operates under international regulations. A Binance spokesperson said, “We do not comment, as a matter of policy, on communications with any regulators. What we can say is that we take a collaborative approach in working with regulators around the world and we take our compliance obligations very seriously.” Finally, Binance’s CEO came out stating that the article is likely an attempt from “competition” to tarnish the exchange’s name, and assured everyone that an investigation doesn’t necessarily mean trouble, and could be a routine check-up instead. What do you think? Is Binance hiding something? Or is it truly clear of any shady activities? Greg Thomson “Binance reportedly under CFTC investigation over US-based trading activity” 15 March 2021 Post navigation Ethereum Miners Might Rally But Buterin Can Stop Them China Prioritizes Blockchain For The Next Five Years By cryptohision11”

Helpful Report

Posted 4 years ago

“Legit THIEVES. Case ID#5114911. I lost my old phone which had my authenticator linked too, so was dealing with binance support to get it removed. I provided ALL the desired demands proving my identity. Confirmed my identity, and not only did they not remove my authenticator but they deleted my account! LOL yes you read that correctly. They deactivated my account which had crypto on it. Absolutely ridiculous. SCUM BAGS!!”

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Posted 4 years ago

“Worst customer service I've ever experienced from ANY company in literally my ENTIRE life. Period What do I like about Binance.com? At this point, nothing, since they locked my account for no wrongdoing of mine and customer "support" is doing zilch to assist me in accessing my money, causing me to have lost money on trades, etc. I've been going back and forth, mostly forth since I can't seem to get a response anymore, with customer service about what steps are available for me to take to have this suspension lifted so that I can withdraw my holdings and be done with this account? After being told several days ago that a "special agent" was being assigned to the ticket, the chat went silent and all of my subsequent responses have been ignored. Worst customer service ever and I would appreciate someone looking into ticket Case ID #4727834 as soon as possible instead of giving me the run around. This is the most ridiculously inconvenient, unnecessary, borderlne fraud/theft that I've ever ben made to encounter with a company holding my money. DO NOT, I repeat, DO NOT, send a dime of your money to this defunct exchange when Orion and other alternatives to buy all the same coins are available AND you might actually get a response frm customer service if something goes wrong. You have been warned.”

Binance 1 star review on 26th March 2021

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Posted 4 years ago

“I actually enjoy the website. But the customer service absolutely ruins it for me. There is a lot going on on the website and anytime I have a question I spend hours looking for an answer on the web because I know it'll take me longer to get a customer service rep. They take between 7 and 11h to reply - that is if the internet connection doesn't fail or if they don't disconnect for no reason. And they NEVER have an answer, EVER. Now it reached the point that they don't even answer anymore. They make a lot of money on our backs and we as customers deserve better. I'm still waiting to know where my money has gone and I'm not sure I'll ever know.”

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Posted 4 years ago

“So i have hundreds of thousands of dollars in cryoto currency on my binance account and my Galaxy s7 breaks losing my google 2fa. Simple issue really but trying to get this resolved is like pulling teeth. They simply wont respond via email to several accounts and when i try to follow the process outlined on their website it goes to error every time. It seems as though they are legitimately trying to ignore me to steal my funds. I am 100% convinced after no response from 50 emails to various accounts that there is purposeful and intentional theft of my money. Be warned this is 100% a scam and theft operation”

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Posted 4 years ago

“It's another scam, don't trust them. I can't withdraw my money and to me to send money to unlock my BTC which I did but got nothing. They went with my 6.5BTC but thanks to Retrievepro online for claiming back my lost BTC back from this scam brokerage firm. I recommend them for you all.”

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Posted 4 years ago

“Verification takes 2-3 weeks. Wire transfers take 2-3 weeks. No response to ticket submissions and nobody to call. Far better off using coinbase.”

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Posted 4 years ago

“Binance just stole over alot aud dollars on a futures trade from me by the *site malfunction* got no margin calls, I wasn't able to close my trade the entire drop, I wasn't able to do anything but watch you guys liquidate me I recorded it the thing which I'm going to release on every crypto outlet and sue if this isn't rectified immediately, I'll also speak to a reporter as the community is all complaining about your ways. I will be an ADVOCATE TO SHUT THIS CORRUPTION DOWN IF THIS ISN,T FIXED. I'm currently screenshotting all the other people's complains and speaking with a community that got screwed over by you guys. Whom do I speak to about this matter and give my account information, time of incident, video evidence I need this solved asap as I suffer from heart problems and this is effecting my health.”

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Posted 4 years ago

“I invested a significant amount in BTC through Binance Tried to withdraw it to an interest bearing account 1 month later and a dozen emails from customer support where they robotically repeat the same request Still no withdrawal Thankfully BTC price is moving up If it were the other way around I would be sooo livid right now I proved my identity as requested, by holding up my Passport with a dated selfie They asked me for TXID details for a transaction I made in 2017 It is now 2020 Having been through five platforms searching for the TXID I cannot find which Transaction this relates to on any platforms I have used previously They are basically holding my BTC against my will DO NOT USE BINANCE if you appreciate financial sovereignty And this is what BTC is supposed to all be about !!! ABSOLUTE NIGHTMARE AND STILL ONGOING”

Helpful Report

Posted 4 years ago

Binance is rated 3.5 based on 644 reviews