“I must say these guys were delightful to deal with and I just made my second purchase with them. The first purchase of the miner came with some issues, despite challenges but we managed to resolve at the end. The credibility of a seller improved when there was problem encountered but they genuinely attempted to solve it.”
“BTC miner arrived with a couple of defected parts, which was a bit dissapointing to say the least. However BITMAIN did go above and beyond with resolving, and sent replacement parts, along with keeping me updated.”
“It’s great u can track what’s happening with your order. Delivery was in the expected delivery time and it was well packaged.
We did have a problem a few weeks after delivery with the software but customer service was fantastic and helped sort the problem that day.”
“This is genuinely a trustworthy company to have build your next mining farm. They're big enough that they can buy parts in bulk for discounts and pass those savings on to you, yet small enough to give you a personalised service. This is the second time I've bought a miner from BITMAIN UK and I'm incredibly happy with it. My only criticism is that I wish the website gave an indication of how loud the fans on each part are. The fans built into my case are actually quite loud and if I'd known, I would have paid for them to be replaced with quieter ones.”
“Used BITMAIN UK on recommendations from a fellow Twitch streamer. Very happy that I did. Miner arrived fully built and well packaged. All I had to do was plug it in, switch it on and I was up and running in no time at all! Will definitely be using them when I get my mining machine next!”
“Bought a S19 Hydro miner from them, delivery was not as long as I expected and everything came connected well. Couple of niggles with set up was dealt with by customer services with no hassle. Would recommend to anyone.”