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BJS Home Delivery Reviews

1.6 Rating 138 Reviews
C-
Happiness Grade

BJS Home Delivery have a Customer Happiness Grade of C-. Customers love their delivery and customer service but are unhappy with their refunds.

B

Delivery - Fast

76.03%
Industry Average
Delivery order from Cotswold Company received today .On time by two First Class tradesmen ,pleasant efficient smart .A credit to your companies Thank You G Webb Knaresborough
- G Webb
Just had a bed delivered. Excellent service. Notification the night before to let me know my three hour delivery times. Then a phone call 30mins before delivery. Carried the two parcels inti our apartment and were gone within 15 mins.
- Anonymous
Estimated time given to me day before delivery for a 3 hour time slot, phone call received on day of delivery advising me that delivery would be within 30 to 40 minutes (pretty much within first half hour of estimated time slot).
- Neil
F

Refunds - Difficult

25.00%
Industry Average
I later received an email that I could only receive a partial refund, I lose my $18 point value that I used.
- Anonymous
Didn't even bother to deliver amazon item when asked for a refund they sent amazon a fake deliver note with a random scribble as a signature with the wrong name attached do not use these scam artists
- James
Appliances direct to be fair were great pre sale and handling my refund.
- Anonymous
77.55%
Industry Average
⭐ 1-Star Review Extremely Disappointed – Poor Service and No Respect for Customer’s Time I placed an online order on June 1st for four Kelly tires, including installation.
- Sussette Castellanos
Just had a bed delivered. Excellent service. Notification the night before to let me know my three hour delivery times. Then a phone call 30mins before delivery. Carried the two parcels inti our apartment and were gone within 15 mins.
- Anonymous
Bit sceptical about this company delivering to me after reading all the negative reviews, but cannot fault the service i received. Estimated time given to me day before delivery for a 3 hour time slot, phone call received on day of delivery advising me that delivery would be within 30 to 40 minutes (pretty much within first half hour of estimated time slot). Delivery was 45 minutes after the call and had no issues whatsoever.
- Neil