BJS Home Delivery have a Customer Happiness Grade of C-. Customers love their delivery and customer service but are unhappy with their refunds.
“
Delivery order from Cotswold Company received today .On time by two
First Class tradesmen ,pleasant efficient smart .A credit to your companies
Thank You
G Webb Knaresborough
”
- G Webb
“
Just had a bed delivered.
Excellent service.
Notification the night before to let me know my three hour delivery times.
Then a phone call 30mins before delivery.
Carried the two parcels inti our apartment and were gone within 15 mins.
”
- Anonymous
“
Estimated time given to me day before delivery for a 3 hour time slot, phone call received on day of delivery advising me that delivery would be within 30 to 40 minutes (pretty much within first half hour of estimated time slot).
”
- Neil
“
I later received an email that I could only receive a partial refund, I lose my $18 point value that I used.
”
- Anonymous
“
Didn't even bother to deliver amazon item when asked for a refund they sent amazon a fake deliver note with a random scribble as a signature with the wrong name attached do not use these scam artists
”
- James
“
Appliances direct to be fair were great pre sale and handling my refund.
”
- Anonymous
“
⭐ 1-Star Review
Extremely Disappointed – Poor Service and No Respect for Customer’s Time
I placed an online order on June 1st for four Kelly tires, including installation.
”
- Sussette Castellanos
“
Just had a bed delivered.
Excellent service.
Notification the night before to let me know my three hour delivery times.
Then a phone call 30mins before delivery.
Carried the two parcels inti our apartment and were gone within 15 mins.
”
- Anonymous
“
Bit sceptical about this company delivering to me after reading all the negative reviews, but cannot fault the service i received. Estimated time given to me day before delivery for a 3 hour time slot, phone call received on day of delivery advising me that delivery would be within 30 to 40 minutes (pretty much within first half hour of estimated time slot). Delivery was 45 minutes after the call and had no issues whatsoever.
”
- Neil