“For this product it is exactly what we need for my husand to get in the water and start training for his first race. Ordering was easy. Picking out a suit that was affordabel was great.
Wish there was a storage bag for it. But we can figure it out with some of the other bags i have from purchases past.”
“Pretty simple return process, but the only annoying part is that if you are exchanging wetsuits/sizing multiple times, you still only get 30days from the date of your first purchase to try the suits. So I ended up having to place a new order to make sure I didn’t run out of time trying out 3 different wetsuits.”
“While it appears that it was my fault, I was told by John at BS that the on-line purchase system defaults/reverts to XSM for any purchase (I suppose something happened when I left the Blue Seventy website to complete the purchase via PayPal). This resulted in my having to return the suit and order the correct L size, which meant I incurred $17 in personal return shipping costs, plus the loss of the BS original shipment of $10. I believe that Blue Seventy website should incorporate a "warning" that the original size selected has been automatically changed by the purchase system.”
“Allowing me to try the suit in the water was key as standing in a dry wetsuit isn't a real test. Ive used a different brand for a number of years ( have two) but over time they've opened at the seams so they're no longer warm. Hoping this will stay warm and seams stay sealed. I take meticulous care of my wetsuits always washing them thoroughly in freshwater for a few minutes inside and out.”
“All my shopping experiences with Blue Seventy have been exceptional. I have a wetsuit (which they helped me get the correct size) and three pair of googles. I have used the optiional return feature - a great value.”
“Paid for their return & exchange instead of a return with price I paid they now want me to pay full price when it becomes available. Not the best company to work with.”
“Your customer service is superior. My suit was too big so I sent an email inquiring about another size. To my surprise, Max answered almost immediately. He was very helpful! Somewhere along the communications Kelli jumped in and she was very helpful, as well. I was able to exchange my wetsuit for a smaller size and I am very happy with it!”
