“While it appears that it was my fault, I was told by John at BS that the on-line purchase system defaults/reverts to XSM for any purchase (I suppose something happened when I left the Blue Seventy website to complete the purchase via PayPal). This resulted in my having to return the suit and order the correct L size, which meant I incurred $17 in personal return shipping costs, plus the loss of the BS original shipment of $10. I believe that Blue Seventy website should incorporate a "warning" that the original size selected has been automatically changed by the purchase system.”
My apologies that you did not get our responses. We did receive your email and had replied within 10 minutes. I also just sent a follow up from a different account in case our response had been caught in your spam filter. Please let me know if you did not receive that response also. All the best.
“Disappointed that I could not get the goggles from NZ. To have to use the USA site and then pay extortionate postage for a very small and light product is not a good experience.”
So sorry to hear that your preferred goggle style is not available from our NZ distributor. We do our best to encourage our distributors to carry as much of the full Blueseventy line as possible, but they are independently run companies and ultimately make the final decision of what gear they are able to stock and sell. I'll pass along your desire for the Hydra Vision so that hopefully they will add that goggle to their inventory in the future.
