“Everything was great except it would have been nice to not have to pay for th return. I went by the sizing chart and suit was too small so I feel there wasn't an error in my order.”
“Products were on sale, and I received a club discount. The exchange process was relatively simple, except I didn't put EXC in the exchange number at first. The sizing was smaller than the advertised measurements. Phone interactions were polite and informative.”
“I ordered twice because I didn't notice the first time that the white frame has mirrored lenses (They looked kind of clear in the picture). But I didn't return the first pair because I'll just save them for summer. Then I ordered the black frame with clear lenses. I would have preferred white/clear, but that's not an option.”
“Overall, it's been good. The negatives are that the torso still feels tight even though the limbs are comfortable.
Also, I had a small tear on the backside. I was able to plug with the wetsuit cement.”
“The shopping experience was outstanding. I did most of my communication with the company through chat. Everyone was supportive and gave me suggestions since I was stuck between two sizes, and was glad I decided to go up a size (expand on in suit review). I'm already recommending the suit to other swimmers I meet down at the pond.”
“Shipping was fast but all the options were a bit confusing. I ordered the xs by accident bc I looked at the men's size chart, which is the default setting, and so I had to exchange it for a small. However, the exchange was fast and easy, except that I wish I had the option to choose a faster shipping option (the USPS method was fast; FedEx took longer). Lastly, the suit fits great and I had watched all the videos and read all the tutorials and how to put it on and not nick the suit. However, after my first swim, I noticed 2 nicks on it. I got it at for the triathlon, and it worked really well. I felt warm and safe out there”
“First, I paid for expedited shipment, but did not receive it within 2 days delivery as paid for.
Also - extremely grateful for my TEAM INFINIT Discount!!”
“Wetsuit gear was great, but swimskin was only average. Team experience was complicated and not what I expected. It was all about the sales and not about the team.”
