B&M Flowers Reviews

Name: B&M Flowers
Rating: 4.79

4.8 Rating 10,362 Reviews

96 %

of reviewers recommend B&M Flowers

4.8

Based on 10,362 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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Email:

enquiries@bmflowers.co.uk

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B&M Flowers 5 star review on 17th April 2025

597

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely amazing service as always - you are my flower fairies! Easy to order, great communication and fresh beautiful flowers delivered the next day at no extra charge. Thank you for helping me put a smile on my mum's face - she loved them!”

Helpful Report

Posted 9 months ago

Hello Carrie, Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had an amazing experience with our service and that your mum loved the flowers. It’s our pleasure to bring a smile to her face. We appreciate your kind words and look forward to serving you again in the future! Best regards, Tom

Posted 9 months ago

“I cannot fault B&M flowers in anyway, each and every order had been exactly how I wished them to be. Flowers were lovely, delivery was spot on and a query I had pre delivery was promptly dealt with totally to my satisfaction. I will always use B&M flowers as they can’t be beaten in my opinion”

Helpful Report

Posted 9 months ago

Hello Patricia, Thank you so much for your fantastic feedback! We’re delighted to hear that every order has met your expectations and that our service has been consistently satisfying. Your kind words about our flowers, delivery, and customer service mean a lot to us. We’re honoured to be your go-to choice and look forward to continuing to serve you in the future! Best wishes, Rosie

Posted 9 months ago

“Great experience- bought a rose as a birthday gift which was delivered on time in lovely condition. Wouldn’t hesitate to use them again. Thank you”

Helpful Report

Posted 9 months ago

Hello, Thank you for your wonderful feedback! We’re thrilled to hear that the rose was delivered on time and in great condition. It’s fantastic to know that you had a great experience and would consider using us again. We appreciate your support and look forward to serving you in the future! Best regards, Rosie

Posted 9 months ago

“Recipient was really please with quality of flowers”

Helpful Report

Posted 9 months ago

Hello Catherine, Thank you for your feedback! We’re delighted to hear that the recipient was pleased with the quality of the flowers. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. If you need any further assistance or have more orders in the future, we’re here to help! Best regards, B&M Flowers

Posted 9 months ago

“Brought a bouquet for my step-sister after having an operation. She really loved them. I shall definatly be using B & M flowers again.”

Helpful Report

Posted 9 months ago

Hi Marie, Thank you for your kind feedback! We’re so glad to hear that your step-sister loved the bouquet and that it brought her some cheer after her operation. We appreciate your trust in us and look forward to serving you again in the future! Best regards, B&M Flowers

Posted 9 months ago

“I was advised the flowers came beautifully packed..& lilies still in bud..(sent as gift)..happy customer.”

B&M Flowers 5 star review on 19th August 2024

Helpful Report

Posted 9 months ago

Hello Jill, Thank you for your feedback! We’re delighted to hear that the flowers arrived beautifully packed and that the lilies were still in bud. It’s great to know the gift was well-received and that you’re a happy customer. If you need anything else or have future floral needs, we’re here to help! Best regards, Rosie

Posted 9 months ago

“From ordering to delivery this process was very easy.”

Helpful Report

Posted 9 months ago

Hi Alistair, Thank you for your feedback! We’re glad to hear that you found the ordering and delivery process easy. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. If you need any further assistance or have future orders, we’re here to help! Best regards, Tom

Posted 9 months ago

“Delivered to a relative for a special birthday...arrived on the day requested in good condition.”

Helpful Report

Posted 9 months ago

Hi David, Thank you for your feedback! We’re pleased to hear that the flowers arrived on the requested day and in good condition for your relative’s special birthday. It’s great to know we could help make the occasion memorable. If you need anything else or have future orders, we’re here to assist! Best wishes, Rosie

Posted 9 months ago

“Excellent service. Quality flowers and very reasonable.”

Helpful Report

Posted 9 months ago

Hello Clare, Thank you for your excellent feedback! We’re thrilled to hear that you’re satisfied with our service, the quality of the flowers, and their value. Your appreciation means a lot to us. If you need anything else or have more orders in the future, we’re here to help! Best regards, Rosie

Posted 9 months ago

“my aunt was delighted with the flowers i choose would recommend”

Helpful Report

Posted 9 months ago

Thank you for your feedback! We’re delighted to hear that your aunt was thrilled with the flowers you chose. We appreciate your recommendation and look forward to assisting you again in the future! Best regards, Rosie

Posted 9 months ago

“They are always fresh and nicely presented”

Helpful Report

Posted 9 months ago

Hello Shirley, Thank you for your feedback! We’re thrilled to hear that you consistently find our flowers fresh and nicely presented. Your satisfaction is our priority, and we appreciate your continued support. If you need anything else, we’re here to help! Best regards, Tom

Posted 9 months ago

“Great service and on time delivery”

Helpful Report

Posted 9 months ago

Thank you for your feedback! We’re pleased to hear that you experienced great service and timely delivery. Your satisfaction is important to us, and we appreciate your kind words. If you need any further assistance, we’re here to help! Best regards, Tom

Posted 9 months ago

“I was recommended B&M flowers by a friend and I am glad I listened. I ordered tbe flowers on Monfya night (around 10pm) and they arrived on Wed morning around 10am. My mother absolutely loved them.”

Helpful Report

Posted 9 months ago

Hello Mrs Nutton, Thank you for sharing your experience! We’re delighted to hear that your mother loved the flowers and that our service met your expectations. It’s wonderful to know that our recommendation from a friend worked out so well. If you need anything else or have future floral needs, we’re here to help! Best regards, Tom

Posted 9 months ago

“A good website with clear pictures and information.”

Helpful Report

Posted 9 months ago

Hello Marie, Thank you for your feedback! We’re glad to hear that you found our website user-friendly with clear pictures and information. We appreciate your support and look forward to assisting you with any future needs! Best regards, Rosie

Posted 9 months ago

“Very Easy to order”

Helpful Report

Posted 9 months ago

Hi Abhilash, Thank you for your feedback! We’re pleased to hear that you found the ordering process very easy. Your satisfaction is important to us, and we appreciate your support. If you need any further assistance, we’re here to help! Best regards, Tom

Posted 9 months ago

“Worked well, easy to use, flowers were appreciated”

Helpful Report

Posted 9 months ago

Thank you for your feedback! We’re glad to hear that the process worked well and was easy to use. It’s wonderful to know that the flowers were appreciated. If you need any further assistance or have future needs, we’re here to help! Best regards, B&M Flowers

Posted 9 months ago

“Love sending flowers via B&M Flowers. Great way yo let people know you are thinking of them”

Helpful Report

Posted 9 months ago

Hello Gaynor, Thank you for your kind words! We’re thrilled to hear that you love using B&M Flowers to send your thoughtful messages. It’s our pleasure to help you connect with your loved ones. If you have any future needs, we’re here to assist! Best regards, Rosie

Posted 9 months ago

“Bought for my mum has she looking after my grandad and with him having dementia she doesn't get a break from caring”

Helpful Report

Posted 9 months ago

Thank you for sharing your experience. We’re glad to hear that the flowers brought some joy to your mum during a challenging time. It’s wonderful to know that we could help brighten her day. If there’s anything else we can do to assist, please don’t hesitate to reach out. Best regards, Tom

Posted 9 months ago

“Website could be a little easier when trying to log in I had to go through it several times before it accepted my details”

Helpful Report

Posted 9 months ago

Hello Karen, Thank you for your feedback. We’re sorry to hear you had trouble logging in and that the process was frustrating. We appreciate your patience and will be looking into ways to improve the login experience on our website. Your input helps us make the necessary changes, and we hope your next visit will be smoother. If you have any other suggestions or need further assistance, please don’t hesitate to reach out. Thanks again for sharing your thoughts!

Posted 9 months ago

“Very pleased with flower arrangement. My grandaughter loved them.”

Helpful Report

Posted 9 months ago

Dear Jean, thank you so much for choosing B&M Flowers and taking the time to leave us a positive 4-star rating! We truly appreciate your support.

Posted 9 months ago

B&M Flowers is rated 4.8 based on 10,362 reviews