B&M Flowers Reviews

4.8 Rating 10,363 Reviews

96 %

of reviewers recommend B&M Flowers

4.8

Based on 10,363 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

enquiries@bmflowers.co.uk

Write Your review

Tell us how B&M Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

B&M Flowers 5 star review on 17th April 2025

597

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flowers were lovely ,I will use B&M again.”

Helpful Report

Posted 9 months ago

Thank you so much for your kind words and for awarding B&M Flowers a perfect 5-star rating! We truly appreciate your support and taking the time to share your experience with us.

Posted 9 months ago

“Have used by& m flowers several times and always received good feedback and recommended to others .”

Helpful Report

Posted 9 months ago

Dear Daphne, thank you so much for your wonderful 4-star rating of B&M Flowers! We truly appreciate your support and are thrilled to hear that you have been satisfied with our service. We also wanted to extend our gratitude for recommending us to others based on the good feedback you have received. It means a lot to us. Best regards, The B&M Flowers Team

Posted 9 months ago

“Very good service. I'm very happy. My mum loved the flowers. Thank you B&m for making this extra special.”

Helpful Report

Posted 9 months ago

Thank you so much for your delightful 5-star rating of B&M Flowers! We cannot express how thrilled we are to hear that our service has made you and your beloved mum very happy. Your kind words truly mean the world to us. Warmest regards, B&M Flowers

Posted 9 months ago

“Always amazing flowers. Thank you”

Helpful Report

Posted 9 months ago

Thank you so much for awarding B&M Flowers with a fantastic 5-star rating! We are thrilled to hear that you were pleased with our services. Once again, thank you for your kind words and for being a valued patron. We look forward to serving you again soon. Warm regards, Katie

Posted 9 months ago

“Excellent customer service. Beautiful flowers delivered on time. Great value for money”

Helpful Report

Posted 9 months ago

Dear Caroline, thank you so much for your 5-star rating and your wonderful review of B&M Flowers! We truly appreciate your kind words and are thrilled to hear that you had a fantastic experience with us. Thank you once again for choosing B&M Flowers. We look forward to serving you again in the future! Best regards, Rosie

Posted 9 months ago

“It was a 4th time I ordered flowers from BM. 1st 3 orders were ok, but at last one flowers arrived withered and looked quit old or out of date. It was our wedding anniversary and it wasn't nice experience.”

Helpful Report

Posted 9 months ago

Dear Aldo, thank you so much for taking the time to share your feedback with us regarding your recent experience with B&M Flowers. We greatly appreciate your honesty and value your opinion as our loyal customer. We are truly sorry that your most recent order did not meet your expectations, particularly on such a special occasion as your wedding anniversary. We understand how important it is for the flowers to be fresh and beautiful, and we apologise for any disappointment caused by the withered and outdated appearance of the blooms. Please accept our sincerest apologies for this oversight. We always strive to deliver the highest quality products and ensure customer satisfaction. Please send us some images of the bouquet to enquiries@bmflowers.co.uk with your order number and 'REVIEW' in the subject line. Best wishes, Katie

Posted 9 months ago

“Excellent service and quality of flowers”

Helpful Report

Posted 9 months ago

Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your kind words and we're thrilled to hear that you were satisfied with our excellent service and quality of flowers. It's customers like you that make our job so rewarding. We hope to have the pleasure of serving you again in the future. Thank you for choosing B&M Flowers!

Posted 9 months ago

“Mum said flowers are beautiful and how impressed she was with the way they had been packaged”

Helpful Report

Posted 9 months ago

Thank you so much for your delightful 5-star review of B&M Flowers! We truly appreciate your support and kind words. Thanks again for choosing B&M Flowers, and we look forward to serving you with our finest floral creations in the future! Warm regards, Rosie

Posted 9 months ago

“My friend was delighted with the flowers and chocolates I sent her.”

Helpful Report

Posted 9 months ago

Thank you so much for your fantastic 5-star rating of B&M Flowers! We sincerely appreciate your support and loyalty as our valued customer. We are thrilled to hear that your friend was absolutely delighted with the beautiful flowers and delicious chocolates you sent her. It brings us immense joy knowing that our products brought happiness to someone special. Thank you again for choosing B&M Flowers for your gifting needs. We are committed to providing the best floral arrangements and gift options to our wonderful customers like you. We look forward to serving you again in the future!

Posted 9 months ago

“Amazing quick service my flowers where delivered next day and they were fresh in a box”

Helpful Report

Posted 9 months ago

Thank you so much for taking the time to give us a 5-star rating! We truly appreciate your support and are delighted to hear that you had an amazing experience with our quick service. It is our utmost priority to ensure that our customers receive fresh, beautiful flowers on time. Your kind words about the freshness of the flowers, delivered right to your doorstep, make us incredibly happy! We value your feedback and look forward to serving you again in the future. Best regards, B&M Flowers team

Posted 9 months ago

“Beautiful as always thank you”

Helpful Report

Posted 9 months ago

Dear Miss Conway, Thank you so much for your delightful 4-star rating of B&M Flowers! We are truly grateful for your continuous support and loyalty. Once again, we express our heartfelt gratitude for your kind words and for being such a loyal customer. It is a pleasure serving you, and we look forward to offering you more stunning floral creations in the future. Warm regards, B&M Flowers

Posted 9 months ago

“Everything was easy to do, kept well informed. Friend was made up with flowers & chocolate”

Helpful Report

Posted 9 months ago

Dear Elizabeth, thank you so much for your wonderful 5-star rating and kind review of B&M Flowers! We are thrilled to hear that everything was easy to do and that you were well-informed throughout the process. Thank you once again for choosing B&M Flowers and for taking the time to share your experience. We are grateful for your support and look forward to serving you and your loved ones in the future. Warmest regards, Rosie

Posted 9 months ago

“Used before and will defo use again good service and great flowers”

Helpful Report

Posted 9 months ago

Dear Neal, thank you so much for taking the time to rate B&M Flowers with four stars! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with our service. It means a lot to us that you have used our services before and that you plan on using them again in the future. We are delighted that you found our service to be satisfactory and our flowers to be great. Thank you once again for your support and for choosing B&M Flowers. We look forward to serving you again in the future! Best regards, Rosie

Posted 9 months ago

“The flowers died the next day this is bad. Heartbroken when I paid like 25 pound for them Money I don't have to just throw away”

Helpful Report

Posted 9 months ago

Dear Emma, thank you so much for taking the time to share your feedback about your recent experience with B&M Flowers. We genuinely appreciate your valuable input, as it helps us improve our services. We are truly sorry to hear that the flowers you purchased from us wilted so quickly. We understand how disappointing and heartbroken this must have made you feel. We sincerely apologise for any inconvenience or frustration this may have caused you. We would like to look into this for you. Please could you send us some photos of the bouquet to enquiries@bmflowers.co.uk with your order number and 'REVIEW' in the subject line? Best wishes, Katie

Posted 9 months ago

“I had ordered the flowers for a friend's 80th birthday. She loved them. They were beautiful and fresh.”

Helpful Report

Posted 9 months ago

Thank you so much for taking the time to leave us a glowing 5-star review! We truly appreciate your kind words and are thrilled to hear that you had a wonderful experience with B&M Flowers. We're delighted to know that the flowers you ordered for your friend's 80th birthday were a hit! It brings us immense joy to know that they were loved and appreciated. At B&M Flowers, we take great pride in carefully selecting the most beautiful and fresh blooms to create memorable moments. Thank you once again for choosing B&M Flowers. We hope to have the pleasure of serving you again in the future. Warmest regards, Tom

Posted 9 months ago

“I haven't seen them, just sent them to somebody as a Thank You. Ordering is really easy, the prices great and free delivery! Just hope the flowers are as good as they look on the screen and the ordering process.”

Helpful Report

Posted 9 months ago

Thank you so much for taking the time to share your wonderful 5-star review of B&M Flowers! We truly appreciate your feedback. We are thrilled to hear that you found our ordering process easy and convenient and that you are satisfied with our great prices and free delivery service. We strive to make every aspect of your experience with us as seamless as possible. We value your trust in B&M Flowers and we look forward to serving you again in the future. Should you have any further questions or concerns, please do not hesitate to reach out to us. Warmest regards, The B&M Flowers Team

Posted 9 months ago

“Excellent selection choice and good value flowers. Website excellent and great service”

Helpful Report

Posted 9 months ago

Dear Barry, thank you so much for taking the time to give B&M Flowers a 5-star rating! We truly appreciate your kind words and feedback. Thank you once again for choosing B&M Flowers and for your amazing review. We look forward to serving you again in the future. Best regards, Rosie

Posted 9 months ago

“So impressed! Stumbled across this website whilst searching for a hydrangea plant for a friend's birthday but needed next day delivery and it was already evening! Was concerned about quality for such a good price but needn't have had any worries! Stunning plant, excellent quality and amazing value for money, thank you”

B&M Flowers 5 star review on 5th August 2024

Helpful Report

Posted 9 months ago

Thank you so much, Cat, for your amazing 5-star rating of B&M Flowers! We are thrilled to hear that you stumbled across our website while searching for a hydrangea plant and that we could provide next day delivery despite the time constraints. We understand your initial concerns about the quality, given the fantastic price, but we are delighted to have exceeded your expectations. The stunning plant you received showcases our commitment to excellent quality and value for money. We appreciate your kind words and thank you for choosing B&M Flowers!

Posted 9 months ago

“Great boquet conditions and on time both times”

Helpful Report

Posted 9 months ago

Thank you so much for your wonderful 5-star rating of B&M Flowers! We truly appreciate your support and taking the time to share your positive experience with us. Thank you again for your kind words and for choosing B&M Flowers. We look forward to serving you again in the future! Best regards, Rosie

Posted 9 months ago

“Really nice flowers fast delivery superb service will highly recommend you”

Helpful Report

Posted 10 months ago

Dear Richard, thank you so much for taking the time to leave us a glowing 5-star rating for B&M Flowers. We truly appreciate your support and kind words. Thank you once again for choosing B&M Flowers, and we look forward to serving you in the future. Warm regards, Katie

Posted 9 months ago

B&M Flowers is rated 4.8 based on 10,363 reviews