B&M Flowers Reviews

Name: B&M Flowers
Rating: 4.79

4.8 Rating 10,362 Reviews

96 %

of reviewers recommend B&M Flowers

4.8

Based on 10,362 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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Email:

enquiries@bmflowers.co.uk

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B&M Flowers 5 star review on 17th April 2025

597

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sent to sister in law in remembrance of my brother & she said they were beautiful so will use again. Received on time & easy to order.”

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Posted 7 months ago

“The flowers arrived on time, perfect condition. The note was great,clear and exactly as I wrote it. They were for my wife for our anniversary and she was delighted. Would use again”

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Posted 7 months ago

“Every order is spot on and beautiful”

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Posted 7 months ago

“The flowers were beautiful and really cheered up the recipient. I order the large bouquet but thought it was slightly small for the price.”

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Posted 7 months ago

“I've used your flower service a number of times and the flowers always arrive on time and are beautiful.”

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Posted 7 months ago

“Ordered 9pm and flowers arrived the next day and free delivery. Excellent service and beautiful flowers. will definitely use again”

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Posted 7 months ago

“The website was good but I couldn’t pay with PayPal. I then tried to pay by card and it said no payment method is available. I had to twice ask for help from the online assistant. I finally was able to pay by card and it took my order. A lot of time wasted.”

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Posted 7 months ago

“Used their service a number of times and all recipients are so pleased with their boquets. Quick, easy and great value.”

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Posted 7 months ago

“I was happy with the experience, I ordered the flowers and they were delivered the next day.”

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Posted 7 months ago

“I am ordering these flowers for my sisters 70th I am in hospital at the moment and was recommended to yourselves from one of my fellow patients, can't wait to see the flowers Thanking you in advance... Mary ...”

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Posted 7 months ago

“Thrilled to bits, how fast the flowers arrived. not sure if the flowers were the same as the picture on the website, Didnt seem to be as many flowers when they video called me , but then the teddies were bigger than expected, overall the recipients were pleased & thats the main thing.”

Helpful Report

Posted 7 months ago

Hello Louise, Thank you for your feedback! We're delighted to hear that the flowers arrived so quickly and that the recipients were pleased with their gift. We appreciate your comment about the number of flowers and will review it to ensure consistency with our website images. It's great to know that the teddies were a nice surprise! We're glad the overall experience was positive and hope to serve you again in the future.

Posted 7 months ago

“Yet again, another lovely bouquet of flowers delivered by B&M.”

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Posted 7 months ago

Hello Lin, Thank you for your kind words and for being a loyal customer! We're so glad to hear that you're pleased with another lovely bouquet. We truly appreciate your support and look forward to delivering more beautiful flowers for you in the future!

Posted 7 months ago

“Brilliant folwers and easy to check out”

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Posted 7 months ago

Hello Arron, Thank you for your fantastic feedback! We're so glad to hear you loved the flowers and found the checkout process easy. We look forward to serving you again soon!

Posted 7 months ago

“Very satisfied with the flowers and the overall service you provided at such short notice. Thank you very much and will definitely use again in the future.”

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Posted 7 months ago

Thank you so much for your kind words! We're delighted to hear that you were satisfied with both the flowers and our service, especially on short notice. We truly appreciate your support and look forward to serving you again in the future!

Posted 7 months ago

“Fast delivery beautiful flower arrangement”

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Posted 7 months ago

Hello Jeanette, Thank you for your lovely feedback! We're so glad you were pleased with the fast delivery and beautiful flower arrangement. We look forward to serving you again soon!

Posted 7 months ago

“Absolutely delighted with flowers received and excellent price. Will definitely be buying from B&M Flowers again.”

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Posted 7 months ago

Hello Tracey, Thank you for your wonderful feedback! We’re thrilled to hear that you’re absolutely delighted with the flowers and found them at an excellent price. We can’t wait to serve you again at B&M Flowers!

Posted 7 months ago

“They arrived on time. Lovely bunch”

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Posted 7 months ago

Hello Julia, Thank you for your feedback! We're glad to hear the flowers arrived on time and that you liked the bunch. We appreciate your support and hope to serve you again soon!

Posted 7 months ago

“Thank you so much for the flowers. My Auntie was delighted and sent me a photo. They exceeded my expectations. The service was very prompt and her 80th birthday was made extra special.”

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Posted 7 months ago

Hello Helen, Thank you for sharing such wonderful feedback! We're so happy to hear that your Auntie loved the flowers and that they exceeded your expectations. It's an honour to have been part of her special 80th birthday celebration. We look forward to helping you with future occasions.

Posted 7 months ago

“Thanks very much the flowers were beautiful. A birthday present for a family member. She was delighted. Good value, qulaity and delivery.”

Helpful Report

Posted 7 months ago

Hello Louise, Thank you so much for your wonderful feedback! We're thrilled to hear that the flowers were beautiful and that your family member loved them. We take pride in providing good value and quality, and your support means a lot to us. We look forward to helping you celebrate more special occasions in the future!

Posted 7 months ago

“Can’t as I wasn’t the recipient!”

Helpful Report

Posted 7 months ago

Thank you for your feedback! We appreciate your honesty, and we hope the recipient enjoyed their gift. If you have any specific concerns or questions, please feel free to reach out to us. We look forward to serving you in the future!

Posted 7 months ago

B&M Flowers is rated 4.8 based on 10,362 reviews