B&M Flowers Reviews

Name: B&M Flowers
Rating: 4.79

4.8 Rating 10,363 Reviews

96 %

of reviewers recommend B&M Flowers

4.8

Based on 10,363 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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Email:

enquiries@bmflowers.co.uk

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B&M Flowers 5 star review on 17th April 2025

597

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely flowers - thank you”

Helpful Report

Posted 11 months ago

Thank you so much for taking the time to give us a 5-star rating! We truly appreciate your kind words and support of B&M Flowers. It brings us immense joy to know that you found our flowers lovely. Your satisfaction is our utmost priority, and we are thrilled to have met your expectations. Once again, we cannot express enough gratitude for your positive feedback. It means the world to us. Should you ever require any floral arrangements in the future, please don't hesitate to reach out. We would be more than happy to serve you again. Warm regards, B&M Flowers

Posted 11 months ago

“Since ive been using your flower service, ive never looked back, such good service and the flowers are outstanding. Thank you”

Helpful Report

Posted 11 months ago

Dear Mr Cooke, Thank you so much for your wonderful five-star rating of B&M Flowers! We are incredibly grateful for your kind words and for choosing us as your go-to flower service. Your satisfaction means the world to us, and knowing that you are happy with our service brings us immense joy. Thank you for your trust and continuous support. Warm regards, Tom

Posted 11 months ago

“Really decently priced, discreet flower delivery!”

Helpful Report

Posted 11 months ago

Dear Ellie, thank you so much for leaving us a wonderful 5-star rating! We are thrilled to hear that you had a great experience with B&M Flowers. We truly appreciate your kind words and support. Once again, thank you for choosing B&M Flowers. We hope to have the pleasure of serving you again in the future! Warm regards, Tom

Posted 11 months ago

“Beautiful fresh flowers delivered promptly. These were bought to cheer up my Aunt, it definitely worked.”

Helpful Report

Posted 11 months ago

Dear Mrs Smith, Thank you so much for giving B&M Flowers a 5-star rating! We are thrilled to hear that you were satisfied with our service and that the beautiful fresh flowers we delivered brought cheer to your Aunt. Our goal is to bring joy and happiness to our customers, and it's wonderful to know we succeeded in doing so. Thank you once again for choosing B&M Flowers, and we wish you a lovely day ahead! Best regards, Tom

Posted 11 months ago

“Reasonable priced flowers with free postage Would use again”

Helpful Report

Posted 11 months ago

Thank you so much for your generous 4-star rating of B&M Flowers! We truly appreciate your feedback and are thrilled to hear that you found our flowers reasonably priced and appreciated the added benefit of free postage. We're delighted to know that you would use our service again. Your support means a lot to us, and we look forward to serving you in the future.

Posted 11 months ago

“Great selection of very reasonably priced bouquets. Something to fit every pocket and occasion .”

Helpful Report

Posted 11 months ago

Dear Helen, Thank you so much for your fantastic 5-star rating of B&M Flowers! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. We're delighted that our great selection of very reasonably priced bouquets was able to provide you with something perfect for your pocket and occasion. Thank you again for choosing B&M Flowers, and we hope to serve you again in the future. Warm Regards, Katie

Posted 11 months ago

“Always use them,good flowers,excellent service, would recommend.”

Helpful Report

Posted 11 months ago

Thank you so much, Linda, for taking the time to give B&M Flowers a fantastic 5-star rating! We truly appreciate your support and recommendation. It is wonderful to hear that you always choose us, and we are thrilled that you are satisfied with our flowers and excellent service. Your feedback means the world to us. We look forward to serving you again in the future.

Posted 11 months ago

“Gorgeous bouquet and great service”

Helpful Report

Posted 11 months ago

Dear Christine, Thank you so much for your wonderful 5-star rating of B&M Flowers! We greatly appreciate your kind words and are thrilled to hear that you found our bouquet gorgeous and received great service. Once again, thank you for your support and for choosing B&M Flowers. We look forward to serving you in the future. Best regards, Katie

Posted 11 months ago

“Beautiful bouquet and great service as always”

Helpful Report

Posted 11 months ago

Dear Christine,Thank you so much for your wonderful 5-star rating and choosing B&M Flowers as your go-to florist! It truly means a lot to us that you took the time to share your positive experience. We are thrilled to hear that you found our bouquet beautiful and our service outstanding, as always. Your continuous loyalty and support truly uplift us and inspire us to consistently deliver the best possible service. We appreciate your trust in us and we are grateful to have you as a valued customer. Once again, thank you for your kind words and for being a loyal customer. We truly appreciate it! Warm regards, Katie

Posted 11 months ago

“The person that received the flowers were pleased with them”

Helpful Report

Posted 11 months ago

Dear Karen,Thank you so much for giving us a 4-star rating for your experience at B&M Flowers. We greatly appreciate your feedback and are thrilled to hear that you were pleased with our service. Furthermore, we are delighted to know that the person who received the flowers was also pleased with them. Ensuring customer satisfaction is one of our top priorities, and it is heartwarming to know that we were able to bring joy to both you and the recipient. Your support means the world to us, and we look forward to serving you again in the future. Best regards, B&M Flowers Team

Posted 11 months ago

“Excellent quality and delivered on time.”

Helpful Report

Posted 11 months ago

Thank you so much for your fantastic 5-star rating of B&M Flowers! We truly appreciate your kind words and are thrilled to hear that you found our services to be excellent in terms of quality and delivery. It's our utmost priority to ensure that our customers receive the best floral arrangements on time. Thanks for choosing us, and we look forward to serving you again in the future!

Posted 11 months ago

“Flowers were absolutely beautiful. Will order again. So fresh. Thank you”

Helpful Report

Posted 11 months ago

Thank you so much for your glowing 5-star review of B&M Flowers! We are thrilled to hear that you found our flowers absolutely beautiful and that you had a pleasant experience with us. Your kind words mean a lot to our team and serve as an encouragement to continue delivering the freshest and most stunning floral arrangements. We greatly appreciate your support and are delighted that you enjoyed our products. We look forward to serving you again in the future with the same level of freshness and beauty that you experienced. Thank you once again for choosing B&M Flowers. Your satisfaction is our utmost priority, and we can't wait to assist you with your next order. Warm regards, B&M Flowers

Posted 11 months ago

“Excellent fresh flowers in perfect condition.Good sturdy packaging.On time.Would definitely use again.”

Helpful Report

Posted 11 months ago

Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your kind words and are thrilled to hear that you found our fresh flowers excellent and in perfect condition. Our team takes great pride in ensuring the sturdiness of our packaging to deliver your order securely. It's also wonderful to know that your flowers arrived on time. We couldn't be happier to hear that you will definitely be using our services again. Thanks again for choosing B&M Flowers, and we look forward to serving you in the future!

Posted 11 months ago

“Very confusing when adding delivery address as it is unclear as to whether or not there is a message card in the order. Only confirmed when an e-mail is received. Be better to have a clear indication of what is exactly being purchased.”

Helpful Report

Posted 11 months ago

Thank you for your feedback regarding the website. We are sorry for any inconvenience caused while placing your order with us. Our aim is to provide a stress-free order process for our customers, so this is disappointing to hear. I will feed this back to our team.

Posted 11 months ago

“Brilliant service as always. Thank you”

Helpful Report

Posted 11 months ago

Dear Susan, thank you so much for giving B&M Flowers a fantastic 5-star rating! We truly appreciate your kind words and continuous support. Brilliant service as always. Thank you for being a loyal customer! We are thrilled to have you as part of our flower-loving family. Your satisfaction means the world to us, and we look forward to providing you with exceptional service for many years to come. Once again, thank you for your glowing review and for choosing B&M Flowers. Warm regards, Tom

Posted 11 months ago

“My daughter was very pleased with her flowers and birthday box. It was a surprise for her and it made her birthday, especially being delivered on the day Thank you x”

Helpful Report

Posted 11 months ago

Dear Barbara, thank you so much for your wonderful 5-star rating of B&M Flowers! We truly appreciate your feedback and are thrilled to hear that your daughter was delighted with her flowers and birthday box. We are overjoyed to know that our surprise delivery on her special day made her birthday even more memorable. Your kind words mean the world to us. Thank you once again for choosing B&M Flowers. We appreciate your support and look forward to serving you again in the future! Warm regards, Katie

Posted 11 months ago

“I was really pleased the order arrived on the day I selected.”

Helpful Report

Posted 11 months ago

Thank you so much for awarding us with a fantastic 5-star rating! We greatly appreciate your kind words and support. Once again, we sincerely thank you for choosing B&M Flowers and for taking the time to share your positive experience. We value your trust in us and look forward to serving you again in the future. Warm regards, Rosie

Posted 11 months ago

“Flowers arrived on time, well packaged & in good condition.”

Helpful Report

Posted 11 months ago

Thank you so much for awarding B&M Flowers with a stellar 5-star rating! We greatly appreciate your positive feedback and are thrilled to hear that your flowers arrived on time, well-packaged, and in good condition. Once again, thank you for your generous review. We look forward to serving you again soon! Warmest regards, The B&M Flowers Team

Posted 11 months ago

“Flowers were for my mum’s birthday when I couldn’t be there. She was thrilled with them.”

Helpful Report

Posted 11 months ago

Dear Catherine, thank you so much for your delightful 5-star rating of B&M Flowers. We really appreciate your kind words and are thrilled to hear that the flowers brought joy to your mother on her birthday. It means a lot to us that we could play a small part in making her day special, especially when you couldn't be there. We hope that the beautiful memories created will continue to bloom in your hearts. Kind regards, Rosie

Posted 11 months ago

“I ordered a large bouquet of flowers and was very disappointed when ten carnations turned up. If this is large I dread to think how many you would get in a small bouquet. Will not be buying this way again.”

Helpful Report

Posted 11 months ago

Dear Sally, thank you so much for taking the time to provide us with your feedback on your recent experience with B&M Flowers. We truly appreciate your honesty and value your input. We are saddened to hear that our flowers have left you feeling disappointed- this certainly isn't our intention! We make it our aim to get the best flowers for you. Once again, we apologize for any frustration this may have caused you, and we genuinely appreciate your understanding and willingness to share your thoughts. We hope for another opportunity to serve you better in the future. Warmest regards, B&M Flowers

Posted 11 months ago

B&M Flowers is rated 4.8 based on 10,363 reviews