B&M Flowers Reviews

Name: B&M Flowers
Rating: 4.79

4.8 Rating 10,363 Reviews

96 %

of reviewers recommend B&M Flowers

4.8

Based on 10,363 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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Email:

enquiries@bmflowers.co.uk

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B&M Flowers 5 star review on 17th April 2025

597

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always, excellent all round - Quality and price is why I keep coming back. Thank you B&M, exquisite terrarium.”

Helpful Report

Posted 11 months ago

Thank you so much for your fantastic 5-star rating of B&M Flowers! We truly appreciate your kind words and continued support. We're delighted that you loved your exquisite terrarium, and we look forward to serving you again soon. Thank you once again for choosing B&M Flowers! Best regards, B&M Flowers Team

Posted 10 months ago

“Arrived on agreed day. Recipient said flowers were beautiful. Many thanks. Highly recommended.”

Helpful Report

Posted 11 months ago

Dear Jo-ann, thank you so much for taking the time to rate B&M Flowers with 5 stars! We greatly appreciate your kind words and recommendation. It's fantastic to hear that the flowers arrived on the agreed day and that the recipient found them beautiful. Your feedback means the world to us. Many thanks again for choosing B&M Flowers. We look forward to serving you in the future and providing you with more gorgeous arrangements. Warm regards, Katie

Posted 10 months ago

“Ordered flowers, they arrived promptly on the requested day. Slight quality issue in the fact they were smaller than expected considering I'd paid extra for large. Contacted customer service and Thomas was helpful in offering just compensation.”

Helpful Report

Posted 11 months ago

Thank you so much for taking the time to share your thoughts on your recent experience with B&M Flowers. We truly appreciate your 4-star rating and are glad to hear that your flowers arrived promptly on the requested day. We would like to apologise for any inconvenience caused by the size discrepancy. We strive to provide our customers with the highest quality products and we understand your disappointment. We're happy to hear that Thomas from our customer service team was able to assist you and offer suitable compensation. Your feedback is extremely valuable to us as we continually work to improve our services. We hope to have the opportunity to serve you again in the future and provide you with a flawless experience. Best regards, B&M Flowers Team

Posted 10 months ago

“Always a good service”

Helpful Report

Posted 11 months ago

Dear Bridget, Thank you so much for your kind words and for giving B&M Flowers a 5-star rating! We truly appreciate your support and are thrilled to hear that you had a great experience with our services. Your satisfaction is our top priority, and we will strive to continue providing you with the same level of excellence in the future. Best regards, Rosie

Posted 10 months ago

“Beautiful flowers my sister was so pleased x”

Helpful Report

Posted 11 months ago

Dear Geraldine, thank you so much for taking the time to leave us a 5-star rating for B&M Flowers. We truly appreciate your glowing review and continuous support as a loyal customer. We're delighted to hear that the flowers brought joy to your sister's day. There's no greater satisfaction for us than knowing our creations bring happiness to our customers and their loved ones. Once again, thank you for your kind words and the confidence you have placed in us. We look forward to serving you again soon! Warm regards, Tom

Posted 11 months ago

“These were for my daughter-in-law who has just been offered a new job. She loves the flowers. Thank you”

Helpful Report

Posted 11 months ago

Dear Mrs Lyttle, Thank you so much for giving B&M Flowers a 5-star rating! We truly appreciate your kind words and are thrilled to hear that your daughter-in-law loved the flowers. Congratulations to her on her new job! We are delighted that our flowers could bring joy to such a special occasion. Thank you again for your support. We look forward to serving you and your family in the future. Best regards, Rosie

Posted 11 months ago

“my mum was really pleased with the sunflower pot, thank you!”

Helpful Report

Posted 11 months ago

Thank you so much for taking the time to leave us a fantastic 5-star rating for B&M Flowers! We truly appreciate your support and feedback. We are thrilled to hear that your mum was really pleased with the sunflower pot. It brings us immense joy to know that our flowers have made a special someone's day even brighter. Your kind words mean a lot to us! Once again, thank you for choosing B&M Flowers and for your delightful review. We can't wait to serve you again in the future! Best regards, Rosie

Posted 11 months ago

“The flowers were lovely ,I'd buy again from B & M”

Helpful Report

Posted 11 months ago

Thank you so much for your glowing 5-star review of B&M Flowers! We truly appreciate your kind words and are thrilled to hear that you loved our flowers. We take great pride in selecting only the most beautiful and fresh blooms for our customers. Thank you for your support, and we look forward to serving you again in the future.

Posted 11 months ago

“Fantastic flowers at a reasonable price. I use B&M Flowers everytime I send flowers. The recipients always tell me the flowers are beautiful. I would recommend B&M Flowers everytime.”

Helpful Report

Posted 11 months ago

Dear Jenny, Thank you so much for your kind review and for awarding us with a 5-star rating! We truly appreciate your continued support and trust in B&M Flowers. We are delighted to hear that the recipients of your flowers always find them beautiful. It brings us great joy to know that our arrangements bring happiness to others. Once again, thank you for choosing B&M Flowers as your go-to flower shop. We cannot wait to assist you with all your floral needs in the future! Best regards, B&M Flowers

Posted 11 months ago

“Very happy and thank you.”

Helpful Report

Posted 11 months ago

Thank you so much for your amazing 5-star rating of B&M Flowers! We appreciate your kind words and are thrilled to hear that you are very happy with our services. We are honoured to have you as a loyal customer and genuinely appreciate your support for our business. Please do not hesitate to reach out to us if there is anything more we can assist you with. We look forward to serving you again soon. Warm regards, B&M Flowers Team

Posted 11 months ago

“Bought on line at 8.30pm. Delivered next day at 11am. Only complaint was Royal mail delivered them to address 2 doors away left them on the doorstep and took a photo even though the correct address was on the box. Luckily the neighbour found them and took them to addressee. Not a fault of B&M.”

Helpful Report

Posted 11 months ago

Dear Lynn, Thank you so much for your wonderful 5-star rating of B&M Flowers! We are thrilled to hear that you had a great experience with us. We apologise for the inconvenience caused by the delivery mishap with Royal Mail. We truly appreciate your understanding that this was not our fault, as we always ensure that the correct address is clearly labelled on our packages. However, we are relieved that your thoughtful neighbour found the flowers on their doorstep and delivered them to you. At B&M Flowers, we strive to provide excellent products and services, and your feedback motivates us to continue doing so. We are grateful for your support and hope to have the pleasure of serving you again in the future. Warmest regards, B&M Flowers

Posted 11 months ago

“Delivered earlier than expected. My mum was very pleased with them.”

Helpful Report

Posted 11 months ago

Dear Adam, Thank you so much for taking the time to leave us a glowing 5-star rating for B&M Flowers. We truly appreciate your support and the trust you have placed in our services. Moreover, we are thrilled to hear that the flowers were delivered earlier than expected and that your mum was very pleased with them. Customer satisfaction is our top priority, and we are delighted to know that we could bring such joy to your loved ones. Once again, thank you for choosing B&M Flowers. We look forward to serving you again in the future. Warm regards, Tom

Posted 11 months ago

“Amazing 👍🏼”

Helpful Report

Posted 11 months ago

Dear Ellie, Thank you so much for your amazing five-star rating of B&M Flowers! We truly appreciate your support and kind words. It means a lot to us to have loyal customers like you who continue to trust and appreciate our services. Once again, thank you for your continued patronage. We can't wait to serve you again in the future! Best regards, Rosie

Posted 11 months ago

“The recipient was very pleased with the flowers. I did not see them.”

Helpful Report

Posted 11 months ago

Thank you so much for your outstanding 5-star rating of B&M Flowers! We truly appreciate your kind words and support. We are thrilled to hear that the recipient was very pleased with the flowers. Your satisfaction is our utmost priority, and we strive to deliver beautiful arrangements that bring joy to their recipients' faces. Once again, thank you for choosing B&M Flowers. We couldn't be happier to have made your experience a delightful one. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warmest regards, Rosie

Posted 11 months ago

“Excellent service”

Helpful Report

Posted 11 months ago

Thank you so much, Janet, for taking the time to rate B&M Flowers with a 5-star rating! We greatly appreciate your kind words and recognition of our excellent service. It means a lot to our team. Your satisfaction is our top priority, and we'll continue striving to offer you the very best floral experience. Thank you again for choosing B&M Flowers!

Posted 11 months ago

“Beautiful flowers, delivered on time, recipient was very pleased with them”

B&M Flowers 5 star review on 30th June 2024

Helpful Report

Posted 11 months ago

Thank you so much for your generous 5-star rating! We truly appreciate your feedback and are thrilled to hear that you found our flowers beautiful and well-timed. It brings us immense joy to know that the recipient was pleased with the delivery. Thank you for choosing B&M Flowers, and we hope to serve you again in the future!

Posted 11 months ago

“I have used your online flower delivery service on many occasions and wouldn't use anyone else. 100% satisfaction.”

Helpful Report

Posted 11 months ago

Thank you so much for your wonderful 5-star rating of B&M Flowers! We are thrilled to hear that you have been satisfied with our online flower delivery service. Your kind words truly mean the world to us. We are honored to be your go-to florist and it brings us immense joy to know that we have consistently met your expectations. Your loyalty and trust in our services make all the difference. We couldn't be more grateful for customers like you, who appreciate the quality and reliability we strive to provide. Rest assured, we will continue to work hard to ensure 100% satisfaction with every order you place with us. Once again, thank you for choosing B&M Flowers. We look forward to serving you on many more occasions to come!

Posted 11 months ago

“Really pleased with the quality of the flowers my friend received as a gift from me. Delivered on time and great updates regarding delivery also. Would highly recommended”

Helpful Report

Posted 11 months ago

Dear Helen, thank you so much for your wonderful 5-star rating and for taking the time to leave a review for B&M Flowers. We greatly appreciate your feedback and are thrilled to hear that you were really pleased with the quality of the flowers your friend received as a gift from you. We also take pride in our timely deliveries and providing great updates throughout the delivery process. Your recommendation means a lot to us, and we are grateful for your continued loyalty as a customer. Thank you once again for choosing B&M Flowers. We look forward to serving you again in the future. Best regards, Tom

Posted 11 months ago

“Ok bunch a bit on the small size to be honest but a lot of follage”

Helpful Report

Posted 11 months ago

Dear Mr Brewster, Thank you for taking the time to rate B&M Flowers with 4 stars. We truly appreciate your feedback and are delighted to hear that you were generally satisfied with your experience. We understand your comment about the size of the bunch, and we apologize if it didn't meet your expectations. We always strive to provide the highest quality floral arrangements, and we appreciate your feedback regarding the foliage. Your valuable input will certainly help us improve and enhance our offerings. Once again, we genuinely appreciate your support and thank you for choosing B&M Flowers. We hope to have the opportunity to serve you even better in the future. Warm regards, Tom

Posted 11 months ago

“Quick turnaround and arrived the next day”

Helpful Report

Posted 11 months ago

Dear Alison, thank you so much for your wonderful review and for giving B&M Flowers a 5-star rating! We are absolutely thrilled to hear that you had such a great experience with us. We also appreciate your feedback about our quick turnaround and how your order arrived the next day. It's our goal to provide efficient service while delivering beautiful flowers to our valued customers. Once again, thank you for choosing B&M Flowers and for taking the time to share your positive experience. We look forward to serving you again in the future! Warm regards, B&M Flowers Team

Posted 11 months ago

B&M Flowers is rated 4.8 based on 10,363 reviews