Boho Factory Reviews

1.4 Rating 529 Reviews
F
Happiness Grade
F

Refund - Difficult

33.33%
Industry Average
Of the 4 items I ordered in January, only 2 garments have arrived, and the quality is absolutely terrible, nothing like the pictures of what I ordered, I have e-mailed feedback, and asked for a refund, but have had no response so I am posting on this page, I am sure others will have had a similar experience.. I am really disappointed
posted 3 years ago - Anonymous
I have been waiting on an order for months. Their team is giving me the run-around claiming the refund department is not responding yet. I have made multiple requests to cancel this order which is quite clearly not coming and I have been given no way to get my money back. THIS COMPANY SEEMS LIKE A SCAM TO GET YOUR MONEY FOR ORDERS THAT WILL NOT BE FULFILLED. DO NOT ORDER!
posted 3 years ago - Anonymous
I ordered and paid for a dress 14 months ago. Still no dress and no refund Scam scam scam
posted 3 years ago - Anonymous
SCAM They send you false tracking details and you will never receive your order. I have emailed the company and they blame the courier company and say because it’s coming from China I should be patient for 3 months. They refuse to refund my money. Do not be fooled by this “business”.
posted 3 years ago - Sarah
Still no refund. No message. Nothing. Again, I strongly advise against using this company. Can't believe they get away with such dishonest and fraudulent transactions. Shocking.
posted 3 years ago - Anonymous
I have been trying to receive a refund since 30th June. It seems impossible - I am just being fobbed off again and again. I will never use Etsy or FashBoho again. Feel I have been lied to and stolen from. Never EVER had such bad/dishonest service. Please do not use this company.
posted 3 years ago - EM
BEWARE OF THIS COMPANY IT IS A SCAM!!!! The positive reviews on their company website are fake. The clothes take months to be shipped and the quality is less than poor. The customer service team refuses refunds on all products regardless of being returned unused in original boxing. I have been in a refund war with this company for a month and promise me, YOU WILL NOT GET YOUR MONEY BACK! DO NOT ORDER FROM THIS COMPANY!!!!
posted 3 years ago - Anonymous
I attempted to return it but was informed that I could not get a refund since it was on sale, but they would let me order another item and just pay shipping.
posted 3 years ago - Tate Vernon
Very unhappy at this point and asking for a refund for the two missing items, but after seeing these reviews wondering if I will get one.
posted 3 years ago - Anonymous
The worst, never sent the product and still wont refund my money. Just kept saying they would then never did has been over 8 months. Horrible company
posted 3 years ago - Anonymous