Boho Factory Reviews

“ DO NOT ORDER FROM THIS SITE! It is a SCAM! I ordered a $70 dress and not only did it come 3 months late it was made of incredibly CHEAP CHEAP quality material and did not look like the picture at all. I have reached out to customer service repeatedly for a return and have not heard back. -10/10 on all fronts. DO NOT BUY ”

“ I have been trying to receive a refund since 30th June. It seems impossible - I am just being fobbed off again and again. I will never use Etsy or FashBoho again. Feel I have been lied to and stolen from. Never EVER had such bad/dishonest service. Please do not use this company. ”

“ BEWARE OF THIS COMPANY IT IS A SCAM!!!! The positive reviews on their company website are fake. The clothes take months to be shipped and the quality is less than poor. The customer service team refuses refunds on all products regardless of being returned unused in original boxing. I have been in a refund war with this company for a month and promise me, YOU WILL NOT GET YOUR MONEY BACK! DO NOT ORDER FROM THIS COMPANY!!!! ”

“ Letter sent to customer service on 4/24/2020: "I am writing in response to the order I finally received today after two months of shipping delays. ”

“ When I reached out through their customer service I repeatedly get a verbatim email stating they are inundated with orders and will update with me ASAP. ”

“ Absolutely disgraceful service, some of my purchases never arrived and then the ones that did were disgraceful quality. So very disappointing never again will I buy online. And to top it off I asked for the refund policy and was blocked from there email. Disgraceful ”

“ Since October my Account is still locked. No one in the Support will contact me to address this. I have 2 items that are not of quality and need to be returned but unable to access account to action. I receive emails of sales etc. daily but cannot get support to contact me....disgusting service. What a horrible online shopping experience for someone that was referred. You lost 3 customers in this process! ”

“ never purchase from this company horrible customer service dress arrived nothing like the photo apparently it was a sale item everything is on sale i got told i can pick another product but pay for delivery ridiculous ”

“ Worst company ever- massive scam and terrible customer service. ”

“ Fantastic service and easy, simple and fast return service! ”