BonusPrint Reviews

Name: BonusPrint
Address: Albumprinter BV Stationsplein 53-57, Amsterdam
Rating: 1.32

1.3 Rating 90 Reviews

8 %

of reviewers recommend BonusPrint

Company Reviews

Questions

Metrics

1.3

Based on 90 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 15%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week

Phone:

0800 098 8801

Location:

Albumprinter BV Stationsplein 53-57
Amsterdam
1012AB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wrong photobook sent out and VERY unhelpful service from the Customer Care Dept. which will result in the book not making the deadline that it was made for. Apparently there is no way of speeding up (ie. sending a replacement by 1st class post!) the reprint order, It seems even when the fault was entirely due to Bonus Prints error, the customer just has to suffer the consequences and lump it! Not the first time I've had problems either ... last time I ordered a photobook for a wedding album it arrived with overprinted pages and smudged pictures. I will not use this company again and certainly warn off others. BEWARE - if your book is important to you, use another company.”

Helpful Report

Posted 6 years ago

BonusPrint is rated 1.3 based on 90 reviews