BonusPrint Reviews

Name: BonusPrint
Address: Albumprinter BV Stationsplein 53-57, Amsterdam
Rating: 1.28

1.3 Rating 89 Reviews

7 %

of reviewers recommend BonusPrint

Company Reviews

Questions

Metrics

1.3

Based on 89 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 15%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week

Phone:

0800 098 8801

Location:

Albumprinter BV Stationsplein 53-57
Amsterdam
1012AB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 2 photo books as Christmas presents. The order was accepted in November and I received confirmation that the order would be with me before Christmas. Unfortunately this was not the case. I had to purchase alternative gifts for my niece and nephew. Part of my order arrived on Christmas Eve. The remainder arrived the following week. Several phone calls later I was refunded for the book that arrived after Christmas. I wished to return both books as they failed to meet my requirements however despite being told they would refund me and send out an envelope for the return of same but it never arrived. Would I use them again. No. Disappointing all round service including customer service.”

Helpful Report

Posted 4 years ago

“I spent hours creating an A4 calendar - uploading photos, formatting and personalising it and saved all of this as a project. The calendar arrived promptly and as expected (so I should give them credit for this), my issue is that when I decided to reorder exactly the same product but just in a few different sizes, I couldn't without having to start all over again! How simple could it be for a company to accommodate this request, even customer services couldn't help. If I am going to be forced to start all over again, then I might as well use another supplier who can accommodate my request.”

Helpful Report

Posted 4 years ago

BonusPrint is rated 1.3 based on 89 reviews