boohooMAN Reviews

1.7 Rating 652 Reviews
15 %
of reviewers recommend boohooMAN
1.7
Based on 652 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 37%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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boohooMAN 1 star review on 7th May 2024
Anonymous
boohooMAN 1 star review on 24th March 2024
Paul
boohooMAN 1 star review on 24th March 2024
Paul
boohooMAN 1 star review on 12th December 2023
Tim
boohooMAN 1 star review on 12th December 2023
Tim
boohooMAN 5 star review on 12th August 2023
Anonymous
boohooMAN 1 star review on 21st June 2023
DO NOT BUY FROM THEM
90
Anonymous
Anonymous  // 01/01/2019
1
Elizabeth
Multiple stains on my clothes that I waited two weeks for. Very disappointed. DO NOT⚠️ Order from this site!!! On top of that I texted them on multiple social media accounts and nothing was done.
boohooMAN 1 star review on 3rd November 2021 boohooMAN 1 star review on 3rd November 2021 boohooMAN 1 star review on 3rd November 2021
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Posted 2 years ago
1
Unverified Reviewer
The company lies about their merchandise. The ad for their MA1 bomber jacket says it's made of 48% cotton and 52% polyester. The received product has a tag that says 100% polyester, and it's the thinnest, most absurdly bad quality polyester I've seen. Do not do business with this company, they're scam artists.
boohooMAN 1 star review on 2nd November 2021
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Posted 2 years ago
2
Vic
I bought the hiker boots, received these ankle cut running shoes. So I put in a new order for the hiker boots again and returned the running shoes I was sent. I finally got in the "hiker boots" to open it and find the same running shoes. I don't know if it's false advertisement or someone messed up their inventory, but I would not buy any shoes from them as the 2 times I have now, neither time I received what I ordered.
boohooMAN 2 star review on 7th October 2021 boohooMAN 2 star review on 7th October 2021
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Posted 2 years ago
1
Verified Reviewer
My son ordered some pants for homecoming. He ordered 30R and looked on the website that explained R is for regular which means 32 inches in length. This is the size of all his pants and they fit great. He got the pants, they are too short not to mention snug. After looking at the tag to make sure they are what was ordered they were in fact labeled 30R, however right below this on the tag it explains the length is 81cm which is shy of 32inches. After already paying $15 in shipping and then for them to make us pay $4 to ship them back for a refund makes me upset. They don’t see this as mislabeled item and not what was expected or ordered. Also this was the first time ordering from them and we ordered just the one item. They have refused to help us with refunding the initial shipping with the refund and/or the return shipping at very least. We would only get $16 back and would have paid over $40. Thats robbery in my opinion. This was also my sons money he earned and he is only 15. We will never even look at this website again and definitely will never order from them. Sounds like there are many reviews not in their favor. Hopefully it stops some people from ordering from them.
boohooMAN 1 star review on 24th September 2021
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Posted 2 years ago
1
Gideon
I put a wrong address (country) when placing an order. I noticed the error right after payment.I contacted them and they replied that they can't make any changes.Instead they said i go pickup the package from that address which does not even exist in that country. :(
boohooMAN 1 star review on 16th September 2021
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Posted 2 years ago
1
Jordan
Okay so I love their clothes! So this review is no way in connection to their actual clothing items. But with that being said, This review is specifically for their Customer Service. I was going to Miami for the weekend, and ordered my clothes. For some reason my packages shipped in 2 orders separately. I was like okay whatever. But time kept trying closer and next thing I know it was 15 days later, and STILL! No delivery. So the day before my trip I managed to only receive 1 Package. I contacted them and asked why would my packages be shipped at the same time & I only get one of them? Of course they didn’t help. Just fed me some BS automated line. So sadly I went on vacation with only 1 package of clothes I had planned to wear. My parents ended up bringing down the 2nd package. And when I opened it up, I had a sweat shirt in there that was supposed to Small, but it came in XXL! I certainly do not wear that size. And pleaded with them to just send me a small or just give me a $6 credit towards my next order. But they insisted they could not do that. They said I would have to go down to the Shipment store (I don’t even have a car), get them to ship it out for me, Pay for it, and then they would refund me my $6. I laughed at them because I’m not doing all of that for a $6 Sweat Shirt. It’s not good business or good customer service. I have ordered from them several times because, I definitely don’t deserve the BS they are trying to feed me. You are supposed to make your customers happy and satisfied so they keep coming back. All I have to say is, DO BETTER!!!
boohooMAN 1 star review on 11th August 2021
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Posted 2 years ago
1
ZM
Be aware MASSIVE THEFT DISCOUNT NOT APPLIED (£57.28) This is a link that shows everything in a spreadsheet and all the evidence? Any mathematical genius at my maths or principles let me know if I’m wrong. https://docs.google.com/spreadsheets/d/e/2PACX-1vRgTSh-hqNsqCJfngcIBptOBjEDd8LoKadcBehRDBcrACuS2XHxqgLbWQLBfbDSgw/pubhtml Placed 1 orders looked into discounts worked out everything on spreadsheet 10% applied 40% not applied. 2 order in my basket again 10% applied 30% applied, total correct based on my working out Response from the customer service Sorry about this, only a promotional code can be applied to an order. This is the reason for the order price. -Umar Thanks for letting me know you’re having some issues with your payment price.. Please remember, only one promotional/discount code will be accepted per order and this can exclude some items such as sale items, premium collections, beauty products and any other promotional items. That is why you may have been charged the original price for the products -Umar Differences Order placed = only promotion codes applied and 2 discounts should have been applied Order in my basket= only promotion code applied and 2 discounts HAVE BEEN APPLIED
boohooMAN 1 star review on 25th June 2021 boohooMAN 1 star review on 25th June 2021
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Posted 2 years ago
1
Nallib Tala
I asked for 2 cargo shorts. They sent me 1... and a blue shitty quality swimming suit. They want me to send back both products... and they "promise" to refund me the money. a true scam
boohooMAN 1 star review on 27th May 2021 boohooMAN 1 star review on 27th May 2021
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Posted 2 years ago
2
David
DO NOT PAY EXTRA MONEY FOR SHIPPING. I paid for 3-4 day shipping and it has been 5 DAYS SINCE MY LAST TRACKING UPDATE FROM THE UK AND J AM IN THE USA. They refuse to give me a refund. THIS IS A SCAM!
boohooMAN 2 star review on 6th April 2021 boohooMAN 2 star review on 6th April 2021 boohooMAN 2 star review on 6th April 2021 boohooMAN 2 star review on 6th April 2021
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Posted 3 years ago
1
Tadas
First of all, the photos are way different from the actual product, I ordered a very bright blue hoodie with black spots, it came looking very worn out, not bright at all, and the spots just looked like it was thrown in muddy water. Also the sizes are way off. No wonder you can not leave a review on their website.
boohooMAN 1 star review on 26th March 2021 boohooMAN 1 star review on 26th March 2021
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Posted 3 years ago
5
Bob Norfolk-Thompson
Delighted with my checked shirts. Do see two l dyed.
boohooMAN 5 star review on 21st March 2021 boohooMAN 5 star review on 21st March 2021
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Posted 3 years ago
4
Unverified Reviewer
I have bought from this company three times now, and I have received my product within decent time span. The items fit, however one of the joggers did not last after one wash. I chocked that one up because the other Jogger suit is fine, and the jogger bottoms are still in tac. I also bought the fur collar bomber and it arrived in great condition, puffy like the pic, zipped up fine, hood fur is not matted. I just think, as with any online store you have to be careful with what you buy, and make sure you don't rush in making a decision to purchase. Safe buying folks
boohooMAN 4 star review on 22nd February 2021 boohooMAN 4 star review on 22nd February 2021
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Posted 3 years ago
1
Kat
Do not buy from this store. I ordered 2 hoodies and instead mistakenly received a pair of shorts, once contacting them about this error they swapped me around between 9 different employees who claimed i would not get a refund until i return the incorrect item and that i could not speak to anyone higher up. After an entire day of them not listening or caring about the circumstances i eventually sent the shorts back after the promised to send me my refund instantly after doing so and then changed their minds and said I’d have to wait 29 days for me to get my money back on the item i never received.
boohooMAN 1 star review on 29th January 2021 boohooMAN 1 star review on 29th January 2021
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Posted 3 years ago
1
Verified Reviewer
Scam, its wish with a fancy website. The items sold are not the ones in the picture. And they lie through customer service to try explain why they sell false advertised products and then ignore you when you call them out. Look for them to be shut down soon and rebranded as something else
boohooMAN 1 star review on 12th December 2020
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Posted 3 years ago
1
Raihan Hira
I bought 2 packs of face masks, which the black ones contain 5, and grey ones are 4. They do not fit around my face, as it says they’re for children, which didn’t say on the website. I can feel discomfort on my ears. Unfortunately, I cannot refund them. It’s a waist £20 I spent, which I cannot return.
boohooMAN 1 star review on 25th September 2020
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Posted 3 years ago
1
Don
If your from the US and want your items in a timely manner, I would advise you PASS on ordering from here. My wife and I have each placed an order from here, her order came 3 weeks later than the expected delivery date and she had to reach out to customer service before they seemed to “try to rush” the delivery - Then there’s my order that’s now going on a month late and when I just now reached out for the second time since my FedEx tracking link still said “Label created: delivery date pending” I was told now my items are lost and they can’t replace them, but they will issue a refund. I was skeptical ordering from this company as it was outside the U.S. and they proved my instincts right. Decent communication with customer service about the status of my package as they were quick and responsive, however shipments out of the country for them (Located in GB) seem to be a BIG problem and take close to a month to receive.
boohooMAN 1 star review on 24th August 2020
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Posted 3 years ago
1
Verified Reviewer
Ordered a hoodie(my first order) and it came with marks and stains on it
boohooMAN 1 star review on 15th August 2020 boohooMAN 1 star review on 15th August 2020 boohooMAN 1 star review on 15th August 2020
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Posted 3 years ago
1
Dangelo
Please a order for 5-6 shipping. Notice no motive on the tracking and revived this noticed their now requesting me to wait a month for my order. When I paid expressed shipping. Still haven’t received order. Order at your own risk. Smh
boohooMAN 1 star review on 10th August 2020
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Posted 3 years ago
1
Verified Reviewer
Ordered some shorts, they came with an awful stain on the back. They sent me another pair which were even worse. Expected me to return the faulty items for refund even though I sent pictures showing the marks. Very poor Service and experience! I strongly recommend they are not used as the product quality is appalling!
boohooMAN 1 star review on 25th July 2020
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Posted 3 years ago
1
Chris
I had high hopes for this clothing company... it saddens me to say that I’ll never order from them again. I’ve had orders to arrive to me with missing items and I’ve had orders arrive to me that were dirty & stained. Their customer service takes forever to respond to inquiries. I’m not happy with them at all. Buy at your own risk.
boohooMAN 1 star review on 14th July 2020
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Posted 3 years ago
5
Joe
Good quality very fast delivery amazing sales and good variety of clothing
boohooMAN 5 star review on 28th June 2020
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Posted 3 years ago
boohooMAN is rated 1.7 based on 652 reviews