boohooMAN Reviews

1.7 Rating 651 Reviews
15 %
of reviewers recommend boohooMAN
1.7
Based on 651 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 37%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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boohooMAN 1 star review on 24th March 2024
Paul
boohooMAN 1 star review on 24th March 2024
Paul
boohooMAN 1 star review on 12th December 2023
Tim
boohooMAN 1 star review on 12th December 2023
Tim
boohooMAN 5 star review on 12th August 2023
Anonymous
boohooMAN 1 star review on 21st June 2023
DO NOT BUY FROM THEM
boohooMAN 1 star review on 25th April 2023
Brailian
89
Anonymous
Anonymous  // 01/01/2019
1
Paul
Robbed me of 4 shirts. Also, i always receive my boohoo packages in a bag with the boohoo label. This one came with a box. There customer service is a robot cut and paste. They did not pack my shirts.
boohooMAN 1 star review on 24th March 2024 boohooMAN 1 star review on 24th March 2024
Helpful Report
Posted 1 month ago
1
Tim
I placed an order for Black Friday adding up to $296 + express shipping and I had 18 items, I received 10/18 items and contacted support where they just told me my items were delivered and that I was basically lying about what I had after sending ALOT of proof, they were not helpful in the slightest way they even blocked my email and wouldn’t give a refund or resend items so now I am just stuck with missing $140+ worth of items, I strongly advise anyone that wants to shop here DO NOT you will be ripped off and very disappointed. They also do not have a phone number to call for events such as this.
boohooMAN 1 star review on 12th December 2023 boohooMAN 1 star review on 12th December 2023
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Posted 4 months ago
5
Unverified Reviewer
It was good
boohooMAN 5 star review on 12th August 2023
Helpful Report
Posted 8 months ago
1
DO NOT BUY FROM THEM
Let me start by saying I literally never write reviews for anything regardless of how bad the product/company, this company is boohooMan is truly a fraud. Soon as the item was delivered i went to the door and got the package. i see the package is open i looked on the door cam and see the package is open. i went though all my items, my one pair of orange shorts are missing $ 18.00, i called UPS they claim the vendor shipped it liked that. i asked them to check the truck they say the item is not on there and ask to contact the vendor. they have no customer service number i had to go on there website and click on missing item and it populated a text message. i told them excatly what happen they told me it would be investigation and it will take 2 days. they had to look at the footage. got a response back today I have reviewed the footage of your order being packed and can see that the Relaxed Fit Striped Crochet Shorts ORANGE L have been packed and the package has been securely sealed before leaving our warehouse. Based on this information, we will not offer you a replacement or refund for the items. Any future claims of missing items may be investigated by our Fraud and Loss Prevention team. Thanks Abul boohooMAN Claims Team I am very disappointed with this company this is my 1st and last time every buying form them i DO NOT Recommend you buy anything from them. Who would lie about $18.00 the right thing to do is resend me the shorts or give me my money back. lesson learned. NEVER AGAIN
boohooMAN 1 star review on 21st June 2023
Helpful Report
Posted 10 months ago
1
Brailian
They clothes are good and nice. But when there is a mistake on their part, intead of apologizing they argue that the customer is incorrect. Then, when they accept that they did in fact make a mistake. And not packing the item I wanted. They ask for the customer to correct the errors they have done.
boohooMAN 1 star review on 25th April 2023
Helpful Report
Posted 1 year ago
1
Matthew Findlay
Joke of a company stitching faulty on shorts and split and won't refund me
boohooMAN 1 star review on 20th April 2023
Helpful Report
Posted 1 year ago
2
Verified Reviewer
Ordered 2 tshirts to see how they were before making a larger order. Advertising states that the material is 100% cotton, only 1 was cotton, the other was 52% polyester and only 48% cotton.. What a hassle to try exchange or return. Just be mindful you may not receive the item you expected or ordered..
boohooMAN 2 star review on 17th January 2023 boohooMAN 2 star review on 17th January 2023
Helpful Report
Posted 1 year ago
1
Nasser
J'ai commandé le 23/12/22 pour une livraison en 5 jours ouvrables (qui coute 5,99€) donc je devais recevoir mon colis avant le 31/12/22. Déjà mon colis arrive le 03/01/23 et je contacte le support à plusieurs reprises entre temps, ils me disent : "votre livraison était prévue pour le 04/01 donc nous sommes dans les temps. Nous sommes humains et ne travaillons pas les jours de fêtes". Je vous laisse calculer pour voir que du 23/12 au 03/01 c'est BIEN plus que 5 jours ouvrés. Par dessus tout ça, je ne vous cache pas que, sans mauvaise foi aucune, la qualité n'est vraiment pas au rdv. J'ai commandé chez eux 4 fois : la 2e fois ils se sont trompés de T-Shirt et celui que j'avais commandé a augmenté de prix entre temps, la 4e fois c'est cette fois ci où j'ai fini par tout renvoyé. Ne vous fiez pas aux jolies photos sur le site, Boohoo je vous déconseille à 100%, SURTOUT si vous allez avoir un problème avec leur service client.
boohooMAN 1 star review on 5th January 2023 boohooMAN 1 star review on 5th January 2023 boohooMAN 1 star review on 5th January 2023 boohooMAN 1 star review on 5th January 2023
Helpful Report
Posted 1 year ago
1
TB
Shocking customer service. I received a Snakes and Bladdered game for my grandson for xmas but when he opened it, it was smashed (glass board) no ‘Fragile’ sticker on parcel anywhere. I emailed customer services and they told me to give the broken one to charity and they would refund me as it was OUT of stock. I replied to say I was shocked they would even contemplate telling me to give it to someone else as it’s dangerous and unplayable. I checked on their website and it’s actually IN STOCK so I got my grandson another for £4 (sale) instead of £15….Why did they need to lie to their customers?
boohooMAN 1 star review on 29th December 2022
Helpful Report
Posted 1 year ago
1
Verified Reviewer
NEGATIVE 5 STARS horrible products and horrible customer service. I bought 2 faux leather belts that fell apart after wearing them one time. I emailed BOOHOOMAN (they have no telephone to call.) They asked me to send in pictures. I replied with the pictures as requested. They said they never received them and redirected me back to the site where I first emailed them from. I even offered to ship them back at my expense and never heard back. You can't even review their products on their sites. DO NOT BUY ANYTHING. SAVE YOUR MONEY!!
boohooMAN 1 star review on 10th December 2022 boohooMAN 1 star review on 10th December 2022 boohooMAN 1 star review on 10th December 2022 boohooMAN 1 star review on 10th December 2022
Helpful Report
Posted 1 year ago
1
Andy Roberts
This company lies through its teeth , how do they get away with it , they will take Your money and then customer service will start with their continual web of lies , they are totally untrustworthy , avoid at all cost
boohooMAN 1 star review on 8th December 2022 boohooMAN 1 star review on 8th December 2022 boohooMAN 1 star review on 8th December 2022 boohooMAN 1 star review on 8th December 2022 boohooMAN 1 star review on 8th December 2022 boohooMAN 1 star review on 8th December 2022
Helpful Report
Posted 1 year ago
5
Unverified Reviewer
Boohoo man absolutely works for my honey. He's an extra-small so it's terribly difficult to find him clothes, let alone clothes that are stylish. Sure, we go through some returns(as the online shopping best goes; but the return process was easy and seamless). Though, overall we're supremely satisfied. I've purchased and kept 2 blazers, 5 shirts, and 2 trousers that we absolutely adore on his frame. Now, when we go out, we can step in style together. Thank you Boohoo Man for being a reliable go-to.
boohooMAN 5 star review on 24th November 2022 boohooMAN 5 star review on 24th November 2022 boohooMAN 5 star review on 24th November 2022
Helpful Report
Posted 1 year ago
1
Unverified Reviewer
I Received my clothes earlier than expected but all of my shirts smell like vinegar. Also, I ordered all small size shirts and I received shirts that looked as if they were XL.
boohooMAN 1 star review on 8th November 2022
Helpful Report
Posted 1 year ago
1
Ali Shah
THEY DID NOT SEND A RETURN LABEL AND DO NOT HAVE A CONTACT NUMBER I have been waiting to return items since August. I filled in the online form as per their webiste. Customer services AGREED the return via email, as it was within the 28 day period and then did not provide a return label. I have contacted customer services 5 times via email and they stopped responding, not even the decency to respond. TERRIBLE SERVICE. THEY DID NOT SEND A RETURN LABEL AND DO NOT HAVE A CONTACT NUMBER. THEY ARE SITTING ON £145 OF MY FUNDS.
boohooMAN 1 star review on 3rd November 2022
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Posted 1 year ago
1
Unverified Reviewer
Received a top with sweat stains all over it, even the shape of a vest on the back
boohooMAN 1 star review on 23rd October 2022 boohooMAN 1 star review on 23rd October 2022 boohooMAN 1 star review on 23rd October 2022
Helpful Report
Posted 1 year ago
1
Bri
I order $350 worth of clothes for my son for the fall/winter season. After receiving my packages I noticed I was missing 6 extra pieces totaling up to little over $150. I wrote them and provided evidence in which I didn’t receive all my items that I ordered. I received a message stating that they were shipped and I could not get a refund or the items sent back to me. After writing them to get further details on the review that was done, I have been ghosted. They have not replied back to my text or emails I have sent about my items. Boohoo this is unacceptable! I would like my money back or my 6 items I am missing
boohooMAN 1 star review on 13th October 2022 boohooMAN 1 star review on 13th October 2022 boohooMAN 1 star review on 13th October 2022 boohooMAN 1 star review on 13th October 2022
Helpful Report
Posted 1 year ago
1
Khin Lwin
Absolutely a joke , I ordered 4 items for the first time and one item didn’t include in the package at all which $11.50 t shirt. There’s no way lying over cheap t shirt. I showed them proof, picture and the package.All they said was cannot refund or offer another item . I’m angry that I didn’t get the item I paid for it and saying that I’m making a lie.Absolutely a joke
boohooMAN 1 star review on 8th October 2022 boohooMAN 1 star review on 8th October 2022 boohooMAN 1 star review on 8th October 2022 boohooMAN 1 star review on 8th October 2022 boohooMAN 1 star review on 8th October 2022 boohooMAN 1 star review on 8th October 2022
Helpful Report
Posted 1 year ago
1
Verified Reviewer
I ordered a bracelet and it was a horrible experience. The bracelet easily broke while trying to put it on. Since the bracelet is super cheap, it broke with no effort.
boohooMAN 1 star review on 1st October 2022
Helpful Report
Posted 1 year ago
1
Tae Westbrooks
Boohooman is a total joke. I gave them the benefit of the debt to order from them the second time, before I had purchase three items from them and only received one item and email customer service about the issue. Lucky they refunded my money back. So the second time around I order a black polo - long sleeve shirt (Business Casual) once I received my order I received black pants !!! That's not what I had order. Worse Online Company !!! Scammers Don't Waste Your Money Or Even Think About Buying Anything, Because You're Going To Be Unsatisfied !!!!
boohooMAN 1 star review on 21st July 2022
Helpful Report
Posted 1 year ago
1
Martin Hatch
Avoid. Scam artist. What you order is not what you get and you have no chance of any refund. Pictures show what was ordered and what was received.
boohooMAN 1 star review on 10th July 2022 boohooMAN 1 star review on 10th July 2022
Helpful Report
Posted 1 year ago
1
Unverified Reviewer
I ordered In April and the pants never came. When I checked out I updated my shipping address and the system default back to the old shipping. I was told they can’t cancel but updated the address with the parcel. According to the company an update was received may5th stating item was being returned due to an issue with the address but that’s false as well bc the other address placed was my old house so it would have still been delivered. I sent a chat and get told it’s delayed running behind. Then get told it’s returned but no one ever contacted me. They say they will only issue the item not shipping but they drop the ball.
boohooMAN 1 star review on 15th June 2022 boohooMAN 1 star review on 15th June 2022 boohooMAN 1 star review on 15th June 2022
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Posted 1 year ago
1
Jay Brown
I ordered on 06/04/2022 I received a email from UPS about a $25 shipping fee that’s owed on the order funny thing is I paid the shipping fee on boohooMAN when I placed the order, I reached out to customer service they advised me to pay it and they’ll reimburse me well, as I’m reading similar reviews they don’t actually reimburse you for the $25 “brokerage fee” that you pay so if you purchase from this website be prepared to pay for shipping through their website and the additional $25 that UPS charge. I definitely don’t recommend this company they are NOT truthful nor are they reliable extreme lack of integrity with this company SHOP ELSEWHERE!
boohooMAN 1 star review on 8th June 2022
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Posted 1 year ago
5
Unverified Reviewer
I loved my outfit
boohooMAN 5 star review on 13th May 2022
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Posted 1 year ago
2
Verified Reviewer
Apparently these shirts are all a size medium. They range from fitting like XXL to short enough to show off your belly button. Not a single one suitable for a man who wears size M shirts. I've never seen a store with such a massive inconsistency with sizing.
boohooMAN 2 star review on 12th May 2022
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Posted 1 year ago
2
Verified Reviewer
bought a graphic tee and the picture of it was off centre, wasn't even close to being in the middle, and the quality of the material wasn't that great either. the only reason I gave it a 2 star is because it was shipped to me a day faster than expected
boohooMAN 2 star review on 27th April 2022
Helpful Report
Posted 1 year ago
1
Kannan Panthrandamkuzhiyil Aji
It happened after second use after purchase
boohooMAN 1 star review on 19th April 2022
Helpful Report
Posted 2 years ago
1
Michelle
Where do I begin. Ordered a size 5x vest but was sent a size large. The label said 5x but the tag said large. When I reached out to them they said for me to send it back and they would reimburse me for the costs. That in and of itself is a red flag. The clothes themselves, a shirt and two pairs of shorts, run extremely small. Ordered a 5x in all but they are not true to size. Shirt material is very thin. I do not recommend this company.
boohooMAN 1 star review on 16th April 2022
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Posted 2 years ago
5
Brian Smith
Love all the items we have received from you but i have one issue and that is why does the inside of any fleece things come off on your under clothes or fades onto my u undergarments really bad the king is all over my house and it’s really annoying to say the least. It’s my only issue and i order from u all the time, below i placed some pictures of all the orders i have placed and it was numerous, really love your clothes i just hate the lint that comes off the clothes….the material is sometimes horrible.
boohooMAN 5 star review on 30th March 2022 boohooMAN 5 star review on 30th March 2022 boohooMAN 5 star review on 30th March 2022 boohooMAN 5 star review on 30th March 2022
Helpful Report
Posted 2 years ago
1
Robert
Never. NEVER USE BOOHOOMAN. Use ASOS instead, at least you’ll get your items. The reviews are true, BoohooMan is the worst online boutique I’ve ever used. Ever since Covid I’ve almost exclusively used online shopping and I even receive my items with EBay. This Christmas holiday I bought $650 worth of items/clothing, and the package that arrived at my doorstep only contained 2 pairs of shoes. 2 pairs of shoes for $650. I’ve contacted customer service at least 15 times via email. You can only reach them via email because they have no other customer service. And then the customer service only responds after 4-5 days so do t expect any timely responses. And then they only use digital information and never do any further investigation. If your package says delivered no matter what is missing, that’s all that you get. Biggest cash money sink ever, you’re better off taking your money and going to the casino. At least you have a chance of getting your money back. Horrible customer service, never use Boohoo
boohooMAN 1 star review on 21st December 2021
Helpful Report
Posted 2 years ago
1
Elizabeth
Multiple stains on my clothes that I waited two weeks for. Very disappointed. DO NOT⚠️ Order from this site!!! On top of that I texted them on multiple social media accounts and nothing was done.
boohooMAN 1 star review on 3rd November 2021 boohooMAN 1 star review on 3rd November 2021 boohooMAN 1 star review on 3rd November 2021
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Posted 2 years ago
boohooMAN is rated 1.7 based on 651 reviews