“Very poor service. It has been a nightmare. Really. I am sorry but I can not recommend this company. I returned their product and after a month I still don't know when I will receive my refund.”
“Very poor customer service. Call to cancel the order becsuse it takes too long to deliver. Cancellation was confirmed by email. It was not cancelled instead was delivered almost a month.”
“Still waiting for my refund after 2 months. Filed a credit card dispute that Bossa has failed to respond to. Better Business Bureau writes that Bossa hasn't responded to them either. If you're thinking of buying, don't expect any refund.”
“Hello, I'm not happy with these hearing aids and will be returning them today. I bought them for my mother and she cannot get pas the issue with feedback. She cannot put them in without getting the annoying sound. Thanks, I tried and really oped these would work.”
“Recently purchased a pair of Proton Max hearing aids. I've used them for about two weeks, and am very pleased! Charging system is working great! Appreciate the indication of charge on each aid, and also, being able to carry charger with me. Like the start-up when you first place in each ear-tells me they've started. Very easy to adjust the volume! Just getting used to using the 3 available program modes. I am extremely pleased so far with the quality of these hearing aids. Jim Greer”
“It was like putting ear-plugs in my ears. I had to take them out to hear. When I tried to return them, I was sold the upgrade - which didn't work either. Now I'm STILL waiting for my promised refund apparently in vain. It has been a month since the "aids" were delivered, in perfect condition, without seeing my payment(s) returned.”
