“I ordered the TX-5 mini on May 17, 2024 and have not received anything from this company. Furthermore their support e-mail is returned to me as undeliverable.”
“It is a rip off company. They charge you and never send the product. They keep sending emails for months to be patient. And now their number isn't a working number. The only way ever to get your money back is to contact your credit card company. They will try and contact them with no luck and will credit your money back.
Total scam company. DO NOT ORDER ANYTHING FROM THEM.”
“I placed an order for hearing aids and warranty & paid for them in APRIL 2024. I reached out to them THREE TIMES since then and haven't heard anything. Today I emailed them for the third time & my email was rejected & the email doesn't exist!! I rechecked for typos, etc. DON'T WASTE YOUR MONEY ON THIS SCAM OUTFIT!!!”
“The shut down and they should rot in hell. Some of us don’t have much on retirement and the do not refund nothing. It had been months so I said don’t send just refund my money. And Rhett have sent nothing.The attorney general of California should do something this is a shame. They will get what they deserve in time. What has happen to our country they allow crooks to rip people off”
“I finally received my bossa only to try them out. If you are hoping for hearing aids you will be disappointed. They are noise amplifiers which means all sounds are amplified.”
“Is BOSSA still in business? Cannot get them on the phone they do not answer my emails. They owe me for postage for months. Only $15 but that’s not the point they lied about returning items that were defective and I did and they said they would reimburse me and they didn’t and they ignore me and what am I gonna do about it if they’re closed are they still in business?”
“I asked for another pair as I had purchased a warranty. I never received an address to send the old pair back. I sent numerous emails and waited on the phone for hours without any response. I see now (too late) that the Better Business Bureau has received numerous complaints about your companies' lack of response to customers wanting to return their hearing aids.”
“ordered a pair in march to never receive them said waiting on a part. know they closed down to email no phone not even a refund this is ridiculous would give zero stars if I could”
“This company is a scam I return my hearing aids because the left one quit working and I don't need one that works for the money I paid and I'm waiting for my money to return which never was and now I find out this company closed its doors July of last month I will be contacting my attorney for class action lawsuit so these sons of b****** can never operate like this again it's a scam people if it says Bosa don't even bother with it”
“8.1.24
Bossa Hearing aids website down.
Received the hearing aids in March .24.
Stopped working last week last week,
Sent email, it looks like it went thru....
Now the website is down.
DK.”
“Ordered them in December 2023, returned them according to there wishes in January 2024. Still haven't received my refund. I have sent them 25 emails! Still nothing! Don't get scammed by these crooks!!!”
“Bossa really deserves negative stars as they are a scam. Paid for the product. Returned product in Dec 2023 as of today July 31, 2024 I have yet to receive my refund along with hundreds of other consumers. Some haven't even received the product they paid for. Bossa has a F rating with the BBB. The AG of AZ now states Bossa is no longer operating. Beware of ordering any hearing aids as Bossa may open up under a new name.”
“I sent in my hearing aids due to them not working. Received one only and have been emailing for a couple of months for status on the other one plus charger. They do not answer emails and there is no phone number to call them direct. Cannot even receive refund due to no response from the company. Bad customer service and overall bad company would not recommend to anyone.”
“I ordered hearing aids when I got them they were too big. I asked for smaller size. I sent the bigger ones back at my expense and paid $175 Canadian dollars more for a smaller hearing aid. I have never received these smaller hearing aids ( I guess they were waiting for parts) they offered me a refund or I could wait. I asked for a refund and they said they are working on it. I have never received the hearing aids or a refund and this has been going on since 5 months and now they are not answering my emails and when I call I get nothing not even a ring tone. They owe me$375 US dollars. Very frustrating and disappointing.”
