“Lovely ‘out of the box’ experience and the hardware is very stylish too. Simple to set up, easy to stick to doors/windows/walls as everything is wireless, plus plenty of tamper protection built in. The support team was very quick to help with my sensor issue so it’s all configured how I want it now. All in all, I would highly recommend this system to anyone thinking of upping their security - I felt very safe last night with it all set downstairs (plus is pet-safe too so I wasn’t woken by the cats’ nightly activities). :)”
“Excellent service, simple to follow set up process and brilliant support when I had some trouble with the app. Quick response, made me feel like a valued customer, problem sorted without delay. Thanks Phil!”
Hi Brian,
Thank you ever so much for such a positive review and we're chuffed to bits that you're happy with the product and service!
Thanks again!
The Boundary Team
“A brilliant system and incredibly easy to self install. The app is fantastic and I could check the status from anywhere anytime. The temperature function is an added bonus too.”
“Really happy with the communication from boundary. Replies are fast and always helpful. It's nice to feel like you can actually ask a question and it be answered by someone who understands their product.”
Hi Stephen,
Thanks for taking the time to leave us a review, we really appreciate the feedback and very pleased that you're happy!
Thanks again,
The Boundary Team
“I've sent in a couple of support questions in advance of taking delivery of my new alarm (screw location queries for wall mounting etc) and both times I've had an immediate response. Cannot fault the level of service so far. Long may it continue!”
Really appreciate that Martin, our support and backup is something we're particularly keen on making sure it's as good as it can be!
Many thanks,
The Boundary Team
“The customer service was excellent as they answered all my queries and at the end I was confident of the product simply because of the support received. Not used the alarm yet but I am sure the support will be there should I need them. Can't wait for delivery! Thanks.”
“Very helpful, clear and honest support, but the delayed launch is disappointing, and means I cannot implement a Boundary alarm system in my project timescale.”
Thanks for the review Alan and sorry the launch delays have caused an issue for you.
We're working incredibly hard to bring a brand new smart home alarm system to market which is a huge challenge and hope to begin shipping DIY installs at the end of this month th so the end is in sight!
Many thanks
The Boundary Team
“I cant really say anything about the product as it is yet to be delivered but so far information and the contacts I have had have been positive. We will see if the products live up to the promises...”
“This is the second time I have spoken to Phil and as always he has been extremely polite and helpful in sorting out any issues I have - many thanks Phil”
